Operations Associate Team Lead

CURRICULUM VITAE

RAJESH SINGH

Cell:+91-970*******

Email : **********************@*****.***

OBJECTIVE:

Seeking for a position that can leverage my experience, skills and fast learning abilities in an organization giving it a progressive growth while being resourceful, innovative and flexible.

EXECUTIVE SUMMARY:

A result-oriented professional with almost 6 years of working experience in Human Resources. Currently working in a Beginners Placement services as HR Team Lead. HR Team Lead Deft in handling the entire HR process. Quick learner with good communication skills and willful commitment to the profession. Long term career aspiration is to explore & experience the entire gamut of HR.

CURRENTLY WORKING EXPERIENCE:

Organization - Accentur Servies Private Limited.

Duration - 2021 to Till date.

Designation - Business Operations Associate

Organization - Beginners Placements Servies.

Duration - 2020 to 2021.

Designation - HR Team Lead

Organization - CAMEO CORPORATE SERVICE LTD.

Duration - Sept 2013 to Jan 2017.

Designation - HR. & Administration

Roles and Responsibilities:

Supporting a social media client with queries related to ads creations.

Supporting the team to reach to the client goals

Handling client calls and managing accuracy of the work done by the team

Helping new agents learn process and regular audits is my responsibility

Turn Around Time (TAT) management for highly managed clients

Day to day quality checks

Recruitment:

Hired new candidates as per the operations requirement

Coordinated with operations and quality team.

Shared day to day hiring status with concerned teams.

JOINING FORMALITIES:

Ensuring documentation of all new recruits takes place in proper manner.

Rolling out Offer Letters to new employees.

Issuing various other certificates like Confirmation/Transfer/Promotion

to employees as and when required.

Maintaining records of all employees in the organization.

EMPLOYEE ENGAGEMENT/COMMUNICATION:

Designing employee engagement activities.

Communication and celebration related to Birthdays/Anniversaries

Communications regarding various announcements like meetings etc.

PAYROLL MANAGEMENT:

Maintaining leave and attendance records.

Taking care of the salary processes and related issues.

EMPLOYEE GRIEVANCES:

Handling employee queries and grievances.

Taking care of the well-being of the employees.

EXIT FORMALITIES:

Ensuring proper exit process/formalities take place of the resigned employees before their full and final settlement.

STATUTORY COMPLIANCES:

Ensuring all statutory compliances like PF, ESI etc. are taking place in proper manner.

PERFORMANCE MANAGEMENT SYSTEM:

Coordinating with the departments and heads for Appraisal Cycle.

MISCELLANEOUS:

Coordinating with other departments for various matters like reports, updates etc.

Responsible for the stationary management of Admin Department.

Taking care of the admin activities.

ACADEMIC & PROFESSIONAL CREDENTIALS:

MBA : (HR) from Suprabhath Institute For Management

Graduation : -Bachelor of Commerce from Little Flower Degree College, Trimulgherry, Secunderabad.

Intermediate : -C.E.C from Little Flower Junior College, Trimulgherry,

Secunderabad.

S.S.C :-Pragathi High School, Yapral, Secunderabad.

PROFILE & STRENGTHS:

Ability to work in team with coordination.

Capable to work in Rotational Shifts.

Confidence

Open to take up responsibilities.

PERSONAL PROFILE:

Name : Rajesh Singh

Fathers Name : Vinod Singh

Gender : Male

Marital Status : Single

DOB : 18-09-1991

Nationality : Indian

Language Known : English, Hindi, Telugu and Tamil

Hobbies : Socializing, reading books

Date:

Place: Hyderabad. (RAJESH SINGH)

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