Qualifications

Include the ability to prioritize workload under pressure, as well as increase pace as workload demands to ensure customer satisfaction. An implacable commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. I have the capability to work efficiently using various computer skills, outstanding critical thinking and organizational skills with the proven aptness to manage multiple responsibilities and resolve complex issues in a fast-paced, ever changing environment. I am self-motivated, a fast learner and able to achieve immediate and long-term goals in combination with the competence to communicate and work effectively in a group or team environment. I am proficient in arts and psychology and am very good at thinking openly and creatively.

Education

Valdosta State University- BA. Interdisciplinary Studies: August 2017 –May2022

Experience

Fulton County Schools- Substitute Teacher Atlanta GA August 2021- Current

Maintain positive attitude while ensuring the safety of the students daily. Follow the guidelines of the county, display strong classroom management and teaching techniques. Efficiently manage scheduling times and behaviors.

Mellow Mushroom – Hostess/Server Valdosta, GA September 2019 – February 2021

Provided excellent customer service and courtesy while upholding and applying the company’s health and safety guidelines. Supplied customers with quality food and services while advocating a safe and clean environment. Effectively managed time while ensuring one hundred percent customer satisfaction is being provided. Answered questions from customers with regards to menu items. Assisted with issues associated with customer service and other special duties as delegated by management.

The EDMAT Company- Office/Warehouse Atlanta, GA May 2019 – December 2020

Supplied schools and students with conventional as well as new innovative educational materials. Ensured customer orders were accurately packed and ready for delivery. Organized and assisted with current inventory in warehouse. Provided customers with in-depth knowledge about products. Maintained a clean and orderly front office and warehouse environment while following all safety protocol. Answered and directed customer calls to relevant staff for appropriate handleing. Placed customer orders and maintained office books.

Diamonds N the Rough Nail Salon- Assistant Atlanta, GA June 2013 – January 2017

Handled all customer/client inquiries, complaints and payment requests. Provided excellent customer service to clients while waiting to be serviced. Greeted customers upon arrival with a friendly smile. Maintained inventory, ordered and stocked products in storage area. Answered phones and provided customers with accurate information regarding appointments and salon services. Kept accurate appointment log to ensure customers were seen in a timely manner. Input customer appointments and updated customer profiles in salon database.

References Available Upon Request