Steven Goulart

Fairhaven, MA ***** 413-***-**** adxotf@r.postjobfree.com

https://www.linkedin.com/in/steven-goulart-3b487233/

HUMAN RESOURCES LEADER

Results-driven and people-focused human resources (HR) professional known for agility adapting to situations and producing results. Designs and implements innovative practices that make complex processes easier for those who execute. Leverages talent management, succession planning and employee engagement skills to create a positive impact throughout all levels of an organization.

AREAS OF EXPERTISE

Hiring and Onboarding Payroll and Benefits Employee Engagement Business Objectives Profit Maximization

Diversity, Equity and Inclusion (DEI) Conflict Resolution Employee Relations Succession Planning Microsoft Office

EXPERIENCE

McDonald's USA LLC 2019 - Present

Global People Manager- HR Analytics and Insights for US Company Restaurants

Manage staff compensation and talent development. Create predictive models for turnover, talent development, DEI goals and candidate generation.

●Provide information and root cause, leading to historic best attainment of metrics in all levels of turnover.

●Deliver insights on internal and external trends that impact the business.

●Serve as prime analytical point-of-contact to the end user for company technology and application.

●Serve as key advisor for pilot programs and how they impact day-to-day business.

MCDONALD’S CORPORATION

Regional Human Resource Manager, US HR Liaison for all company Restaurants 2017 – 2019

Assumed strategic oversight of staff compensation, talent planning and initiatives, in addition to HR Manager duties. Provided direction and influence on same-level counterparts with no reporting authority.

●Served as key advisor to US Director of HR, providing data and influence proactively with leading metrics to accomplish goals or change direction if metrics suggest strategies were inefficient or misplaced.

●Provided key advisement to East Division Operations Vice President on all HR matters with her operations oversight.

●Created the US HR strategy for all company-owned restaurants.

MCDONALD’S CORPORATION

Regional Human Resource Manager July 2005 – 2017

Advised Directors of Operations and Operations Managers on organizational policy matters such as equal employment opportunity and sexual harassment and recommend needed changes. Planned and supervised work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.

●Owned personnel, training, or labor relations activities of Director of Operations Organization.

●Provided current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.

●Analyzed statistical data and reports to identify and determine causes of personnel problems and developed recommendations for improvement of personnel policies and practices.

●Maintained and prepared personnel forecast to project employment needs, records and compile statistical reports concerning personnel-related data.

●Studied legislation and legal decisions to assess industry trends and provide solutions to industry changes.

ADDITIONAL RELEVENT EXPERIENCE

MCDONALD’S CORPORATION - Human Resource Consultant

Jiffy Lube International, Houston, TX - Regional Human Resource Manager; Regional Operations Manager

Education

Bachelor of Arts (BA), Business Administration, University of Massachusetts - Dartmouth, MA

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