Human Resourses/ Bachelor of Psychology/Graduate student in Mental an

SANDRA SHERMAN

Green Springs, OH ***** 419-***-**** adxosn@r.postjobfree.com Bold Profile

PROFESSIONAL SUMMARY

To obtain a position in the field of Psychology, with the aspiration of being a future Mental Health & Clinical Counseling Counselor. To obtain a position within an exciting company to utilize my present skills as a Manger or Optician/ Optometric Technician and extremely to show that I am a great Team Player. Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings. Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

SKILLS

Exceptional People Skills

Critical Thinking Skills

Leadership Skills

Accounts Payable and Receivable

Coaching and Training

Training and Development

Report and Document Preparation

Employee Timesheet Processing

Workload Prioritization

Billing and Invoicing

Office Administration

Human Resources

Microsoft Office

Creative Thinking

WORK HISTORY

BUSINESS OFFICE MANAGER 08/2013 to 03/2021

Buckeye Trailers Inc

Responsible for Accounts Receivable and Accounts Payable along with Profit and Loss and Balance Sheet Reconciliation

Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions

Managed senior-level personnel working in marketing and sales capacities

Updated reports, managed accounts, and generated reports for company database

Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers

Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement

Set aggressive targets for employees to drive company success and strengthen motivation

Coordinated with vendors and suppliers to facilitate timely payments

Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets

Evaluated employee performance and conveyed constructive feedback to improve skills

Resolved financial discrepancies and customer billing issues with timely attention

Maintained a professional demeanor by staying calm when addressing unhappy or angry customers

Delivered performance reviews, recommending additional training or advancements

Increases Sales by 30% by providing honest, efficient, and diligent sales tactics.

LICENSED OPTICIAN/OPHTHALMIC TECHNICIAN 08/2005 to 01/2008

TIFFIN EYE CENTER Tiffin, Ohio

Administered a-scan biometry test before patient cataract surgeries to measure size and shape of affected eye.

Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.

Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.

Triaged phone calls from patients and outside contacts and handled in order of importance.

Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.

Conducted tonometry testing to measure pressure inside patient's eye to determine presence of glaucoma

Applied eye medications and drops to dilate pupils in preparation for examinations.

Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.

Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.

Measured and recorded visual acuity and color vision testing.

Measured intraocular pressure using Goldman and Tonopen tonometry process.

EDUCATION

MASTER SCIENCE MENTAL HEALTH & CLINICAL COUNSELING

CAPELLA UNIVERSITY, Minneapolis, MN

Member of Chi Sigma Iota (CSI) National Honor Society in Psychology

Completed professional development in achieving 4.0 Grade Point Average

Received Capella University Legacy Scholarship (2023)

BACHELOR SCIENCE PSYCHOLOGY 12/2019

CAPELLA UNIVERSITY, Minneapolis, MN

Honoree of Chi Sigma Iota (CSI)

Dean's List December 2019

Honor Roll December 2019

ACCOMPLISHMENT

Student affiliate American Psychological Association (APA)Convention (2019)

Achieved a GPA of 3.40, along with the extreme ability to endure through life-changing events, that many students would have left college however, I excelled and shinned

I completed a successful Case Study, analyzing data and using statistical analysis while working for Ophthalmologist Dr. Wade E Young, M. D.

I obtained Ohio Licensed Optician licensure, after completing a 3-year Apprenticeship (1986-1989)

Membership in the Ohio Opticians Association (1989-2006)

Capella University Deans List 4.0 (2019)

AFFILIATIONS

Member of American Psychological Association (APA) (2019-Present)

Member of American Counseling Association (ACA) (2020-Present)

Chi Sigma Iota (CSI) National Honor Society Membership (2019-Present)

Member of VFW Post 2858 Auxiliary (2022-Present).

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