EVA M. HILL
Orlando, FL *****
Phone: 863-***-****
**********@*****.***
Summary of Experience
Over 15 years experience working in a customer service oriented environment. Two of
those years as in a supervisory position and thirteen of those years in a managerial position
in a fast paced environment.
I am dedicated to creating an atmosphere that is simulating, encouraging, safe and adaptive
to customers and employee individual needs.
Strong customer service skills. Skilled in scheduling employee hours, vacation, personal, and
sick time. Background in preparing and executing probation, semi annual and annual
evaluations. Preparing timesheets and payroll. Daily reports in preparation for General Manager. Skill in closing out of cash drawers, reconciling petty cash, preparing and making
bank deposits, money grams/money orders
Entering data into computer record and filing daily paperwork. Strong background in the
use of the following computer programs:
● Microsoft Office
● Excel
● Powerpoint
● Word
Background knowledge of food industry health and safety codes.
Certifications:
ServSafe Food Safety Program for Managers
Education & Training:
Graduated Newton High School – 6/2002
Centenary College – Hackettstown, N.J. – completed 21 credits
Sussex County Community College – Newton, N.J. – completed 12 credits
Work History:
July 2015 - Present
US Security Assocates /Allied Univerisal- HRC/Regional Compliance Auditor
Lakeland & Maitland FL
I have done scheduling, payroll, hired new hires entered all information in our company computer program. I have ran new employee background checks. I audit the whole regions states compliance I work with 7 different state agencies about the requirements for unarmed and armed security officers compliance. I audit the security officers I9 forms. And I help out in all HR aspects of the branches I work with.
With my job I have good Time management, I work with little or no supervision from my boss.
The programs I work are all Microsoft office products as well as google products.
January 2014 – May 2015
● Fort Knox Storage – Administrative office duties. Rented storage to customers.
Rented Uhaul Trucks and signed in returned trucks. Noting mileage, damage etc.
October 2009 – December 2013.
● Burger King (Carrols Corporation), Assistant Manager
Supervisor of between 5 and 15 employees at any one time.
Scheduling employee hours, vacation, sick and personal time.
Close out of cash drawers and reconcile petty cash, prepare and make daily bank
deposits. Procurement of weekly and daily inventory. Supervise sanitation of food
handling practices.
November 2005 – October 2009
● Wal Mart Store, Inc. – Customer Service Manager
Supervised up to 50 employees at any one time.
Scheduling employee hours, vacations and personal time. Recorded and kept track of
sick time and absences.
Close out cash drawers to get ready for next cashier to sign on. Prepared and sent
money orders, money grams, money transfers.
Prepared and gave daily reports to General Manager.
September 1999 – October 2005
● Burger King (Carrols Corporation)
Shift manager/Crew member – scheduled employees work hours.
Sick, vacation and personal time. Prepared timesheets for payroll.
Close out cash drawers. Reconcile petty cash. Prepare and make bank deposits. Did daily reports on computer for Assistant Manager. Supervise sanitation of food handling practices.
REFERENCES AVAILABLE ON REQUES