Ananta Basudeva Panda

Contact: +91-933-***-**** E-Mail: adxohv@r.postjobfree.com LinkedIn: https://www.linkedin.com/in/abpandapmp/ Indian Citizen Project Location Preferences: USA, UK, CA, NZ, AUS, EU Countries, Asian Countries, GCC Countries and Mexico CORE COMPETENCIES

Project, Program, Transition, & Workforce

Management for non-IT/IT (Right shoring/Off

shoring)

PPM & PMO Delivery Strategic, Operational

Projects & PR Communications Management

Customer/Client/Stakeholder/Business

Partner/Vendor Relationship Management

Cross Techno-Functional Team Management &

Leadership, FPA, Budgeting, Forecasting, MIS &

NBFC

End-to-End Resource Management, Performance

& Appraisal Management

Due diligence, Business Process Re-engineering,

non-IT/IT/Business Corporate Training

GRC, External & Internal Audit Management,

Quality Assurance, AMC/CAMC Management,

Procurement Management, Facility Management

Software Development Life Cycle (SDLC)

Data Center Infrastructure Management

Business Continuity & Disaster Recovery

Management

Analytical & Interpersonal Skills

Reporting and Tracking.

DOMAIN/INDUSTRY

Information technology services and consulting

BFSI/Banking

Life Insurance

News & Media

Global Commercial Insurance and Reinsurance

(Open/Ready to work for Other Domain/Industry)

PROFESSIONAL SUMMARY:

16+ years experienced IT Project, Program, Transition, FPA, Budgeting, Forecasting, MIS, NBFC, BCM-DRM, GRCAQA. AMC/CAMC Workforce, Procurement & Facility Management Professional with a track record of leading cross techno-functional teams to effectively manage different scale of Projects. Adept in spearheading on all aspects of Software Development, Implementation & Application Support. Possess strong knowledge of IT processes and polices for multinational environments with proven interactional capacities across all hierarchical levels of business along with excellent analytical and problem-solving skills. Have a detail oriented approach with sincerity and commitment to superior quality of service delivery. PROJECT MANAGEMENT TOOLS: MS-Office suite, Servicenow, Jira, Clarity-PPM, PlanView PPM, PeopleSoft ESA, Remedy, HEAT, Mantis and Others (as per on demand projects).

KNOWLEDGE AND EXPERIENCE ON TECHNOLOGIES: IBM i

Security Management, IBM WebSphere Security Management, (Multi Cloud & Hybrid Cloud and DevOps - IaaS, Paas, SaaS and Others), VMWare, Citrix, SAP Products, Pega Products, Middleware Products and Others (as per on demand projects).

PROFESSIONAL EXPERIENCE:

Serving Dual Profiles:

Profile 1:

Manager - Infrastructure Technology Specialist Jan2019 -Present Cognizant Technology Solutions Pvt. Ltd. (Hyderabad, India) Industry/Domain - Information technology services and consulting Cognizant Certified TAG CIS INDIA Interview Panelist. Cognizant Certified Frontline Leaders Program (People Leadership). Cognizant Certified Formalized Interview Training Hiring Manager. Project 1 (Customer - Gannett Company, Inc. USA TODAY, U.S.A.) Industry/Domain - News & Media

Project 2 (Customer - AXA XL Catlin Global Commercial Insurance and Reinsurance Company, Inc. U.K.) Industry/Domain - Global Commercial Insurance and Reinsurance

Project 3 (Customer - First AbuDhabi Bank PJSC AbuDhabi, U.A.E) Industry/Domain - BFSI/Banking

Project 4 (Customer - Discover Financial Services LLC, U.S.A) Industry/Domain - BFSI/Banking

Project 5 (Customer - Northern Trust Corporation,

U.S.A)Industry/Domain - BFSI/Banking

Leadership and Professional Skills:

Effective Communication on C-Level, Customer/Client Focus, Execution Excellence, Leading and Managing Project Cross Techno-Functional Teams, Building Collaborative Relations, more etc.

2

EDUCATION

MBA in Information Systems Management

PGDCHE in Computer Hardware Engineering

DCA in Computer Applications

BA in Social and Cultural History of India, Political Science, Environmental Studies

CERTIFICATION & TRAINING

ITIL® V3

ITSMFB ISO/IEC 20000

ISFB ISO/IEC 27002

MCITP, MCSA, MCTS, MCSA, MCP, MSCE & MCSA

CDCP & CDCS

Jira & Confluence

Agile, Scrum, Kanaban & SixSigma

GRC Management, External & Internal Audit

Management, Quality Assurance, AML, KYC,

Collections, Fraud Management & Others.

AWARDS & RECOGNITION

Cognizant Gold Star Award

ASGECM Champ Award

CBI Star Performer Award

CMS GEM Award

Values in Action at Vritti Solutions

PERSONAL INFORMATION

Available on valid request

RELOCATION

Relocation to the right location is possibility, but local or remote work would be best. Contract

work is a possibility, but permanent employment

is far preferable.

Responsible for managing all phases of software

development life cycle SDLC of multiple, diverse complex projects ensuring completion within budget and on schedule.

Leading and Managing Projects to delivery according to Cognizant and Customer’s/Client’s framework and Project Management, standards.

Preparing final project budget including all aspects of project delivery.

Handling Project governance and operational balance to ensure transparency flow of information, progress and risk management.

Handling FPA, Budgeting, Forecasting, MIS and NBFC according to Cognizant and Customer’s/Client’s framework and Project Management, standards.

Coordination and overseeing and reporting on development and testing of project’s solution.

Execute and oversee all aspects of project rollout, technically, functionally, process-wise, people-wise.

Support sponsors and users during stabilization period, report adoption, manage issues.

Planning, performing, and implementing process

improvement initiatives such as ITIL-

ITSM/SDLC/Waterfall/Agile/Scrum/Kanaban/SixSigma

Framework & Methods and BPM automations etc.

Prepare and document final project reports and formally close projects according to Cognizant and Customer/Client’s framework and Project Management standards.

Profile 2:

Business Continuity & Disaster Recovery Manager Jan2019-Present

Manage the Disaster Recovery group, including employee career development, performance evaluations, appraisals, and training, all within established policies and guidelines

Provide ongoing feedback for risk management, mitigation, and prevention

Conduct audits, assess back-ups, GAP analysis, perform tests to make sure data can be retrieved

Conduct research on emerging products, services, protocols, and standards in support of contingency planning and development efforts

Establish and maintain detailed DR communications and command and control plans through a organizational change management process

Manage all End-to-End (Transition Management, Service Delivery Management, Operation Management, Major

Incident Management, Organization Change Management, Capacity Management, Problem management, Scope

Management, Bandwidth Management, Release

Management, CAB/ECAB Management, Tracking/Reporting Management, Data Center Infrastructure Management, AMC/CAMC Management, Procurement Management,

Facility Management, Documentation Management and all other assigned activities as per on demand projects)

Assessing, developing, implementing and sustaining Disaster Recovery and BIA plans and procedures

3

Develop and understand all testing necessary for a successful DR execution

Provides instructional and informational materials on how staff business / IT associates are expected to respond during an emergency event

Regularly report Disaster Recovery activities to upper management

Performance of other duties and responsibilities as assigned IT Business Systems Executive Sep2018 - Dec2018

ASGECM Software Solutions Pvt. Ltd. (Hyderabad, India) a wholly owned subsidiary of Helix International (U.S.A)

Industry/Domain - Information technology services and consulting

Driving simple to highly complex projects related to technology and operational deliverables.

Assisting the Head of Business Units – in developing long- term strategic plans budget & cost related submissions.

Coordinating with all internal and external stakeholders, vendors, & business / IT consultants.

Leading and performing business process reengineering, and managing from the initiation process through completion, training, and adoption.

Identifying best practices, evaluating existing processes change and business management techniques.

Planning, performing, and implementing process

improvement initiatives such as ITIL-

ITSM/SDLC/Waterfall/Agile/Scrum/Kanaban/SixSigma

Framework & Methods and BPM automations etc.

Conducting follow up reviews of departments to ensure remedies properly implemented and risk of non-compliance minimized.

Officer IT Operations Aug2008 -Aug 2018

Commercial Bank International PJSC (Dubai, U.A.E)

Industry/Domain – BFSI/Banking

Served as follows: Officer IT Operations, Data Center In-charge and IT Business Systems Management

Develop and deliver IT Services Management (ITSM) solutions based on ITIL & Agile best practices that focus on the people, process, technology, and information perspectives of providing integrated organization wide business solutions within the IT infrastructure. This includes all aspects of ITSM best practices and methods from analysis, through architecture and design, to planning, implementation, and Data Center Infrastructure Management support.

The IT Delivery Channels team was repositioned to support the current e-Channels alongside establishing the Project Management Office (PMO) within the IT Division. All new IT projects were handled through the PMO standardizing deliverables, resourcing and communication to internal customers and management of vendor relationships.

Responsible to co-ordinate resources across the organization and ensure that deliverables were defined, planned and executed to service level expectations, bridging the gap between business requirements and IT deliverables. Standardized project management methodology provided control in documentation, risk compliance and solution analysis. Activities included, researching and recommending appropriate solutions, participation in vendor selection, contract review, translation of business processes to system functionality, 4

project planning, review and monitoring of projects comprising of software, infrastructure and knowledge aspects. Staff turnover contributed to a knowledge gap inhibiting support effectiveness of the Core-Banking system. Managed the process of identifying training needs and negotiating with the vendor for the provision of training to meet management strategy and ensure first level application support availability from the internal team.

• Core-Banking system enhancements • Third-party card management, switching interfacing and ATM driving (outsourced) • Islamic Banking (Silverlake) • Escrow • Wages Protection System

(WPS) • Online messaging (Channels and Core) • Card systems • Internet Banking (Silverlake) • Migration activities • IVR - Call Centre

(Avaya)

FMS Engineer and Data Center Operator July 2006 -Aug 2008 CMS Computers Ltd. (Mumbai, India)

Industry/Domain - Information technology services and consulting Essayed a crucial role in completing major Projects for the following Customers:

Project 1 (Customer - Reliance Life Insurance Ltd., Mumbai, India) Industry/Domain – Life Insurance

Project 2 (Customer - HDFC Bank Ltd., Mumbai, India) Industry/Domain – BFSI/Banking

Project 3 (Customer - HDFC Life, Mumbai, India) Industry/Domain – Life Insurance

Develop, review, and ensure the appropriateness of value-added solutions that focus on IT Service Management, Business Transformation and Governance based on ITIL-ITSM best practices for all existing customers in the region. The primary focus of IT Outsourcing/Managed Service Provisioning for holistic approach on the people, process, technology, and information perspectives of providing integrated organization wide business solutions within the IT infrastructure across multiple IT Outsourcing Service Towers such as Service Desk, Deskside/Desktop, Network, Data Center/Servers, etc. Ensuring and evangelizing all aspects of ITIL-ITSM best practices and methods from analysis, through architecture and design, to planning, implementation, and Data Center Infrastructure Management support.

IT Business Consultant May 2005 -July 2006

Vritti Solutions Pvt. Ltd. (Pune, India)

Industry/Domain - Information technology services and consulting Deliver value added solution that focus on IT Service Management, Business Transformation and Organizational Change Management based on ITIL best practices that focus on the people, process, technology and information perspectives of providing integrated organization wide business solutions within the IT infrastructure. This includes all aspects of ITSM best practices and methods from analysis, through architecture and design, to planning, implementation, and Data Center Infrastructure Management support.

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