Occupation/ Position Held: Operations Manager cum HR Business Partner

Date: September 21, 2019 – February 28, 2020

Employer Name/address: QINJIE MANPOWER SERVICES

Pasay City, Manila

Business: Qinjie Manapower Services Inc. (QMSI) is an emerging private employment firm under DO 174. Catering dedicated manpower services to Chinese Clients in various industries – BPO, local Households workers, restaurant and delivery services, hospitality, manufacturing, and sales and marketing industries.

Duties & Responsibilities:

Managed overall business operations and directly reported to the President

Oversee and review daily, weekly, and monthly progress reports

Integrate quality business principles and procedures to enhance services and overall organizational development.

Managed HR and Admin Department and oversee head office and satellite HR supplied personnel

Managed client business relationship and coordinate job orders as needed.

Responsible to ensure delivery of high quality of customer services

Managed client and employee complaints and promote win-win solutions.

Coordinate admin and legal cases and confidential matters with corporate lawyers

Occupation/ Position Held: Operations Manager

Date: June 25, 2019 – August 30,2019

Employer Name/address: PHILAMASIA LABOR POOL INC.

Location: Malate, Manila

Business: PHILAM LABOR POOL Inc. is a duly registered International Staffing agency catering manpower services for various industries in United Arab of Emirates (UAE) and other middle east countries.

Duties & Responsibilities:

Directly reported to the President/COO.

Managed over-all overseas recruitment operations and administration for Middle East regions.

Conducted business marketing strategies, meetings, and contract negotiations.

Oversee the Human Resources and Administrative dept. and General Affairs of the company.

Developed and implemented policies and procedures of the company.

Rendered appropriate decision to matters that needed immediate action.

Dealt with the complex employee and overseas worker grievances and disciplinary issues.

Managed general affairs, facility services, and represented the company to any government agencies and private organization which need to be attended.

Approved worker’s employment contract, business agreement and payments of service providers (Insurance, Medical clinics, hotel and ticketing agencies, training centers, job boards, job advertisements, site recruitment activities, and other support service providers including approval of management office rental renewal and approved OFW loan/financing program.

Ensured compliance on DOLE and POEA existing rules and regulations.

Facilitated in-house worker’s orientation as needed.

Approved internal communications and employee relations programs.

Integrated program to initiate Quality Management and File Management Systems.

Drafted, reviewed, and revised company policies and official documents.

Restructured the Employee Benefits Policy Program and enhanced the Payroll system.

Incorporated Key Performance Indicators (KPI) and Annual Employee Performance.

Designed the implemented Weekly Recruitment Report to enhance on-time delivery of quality services.

Drafted the Company Business profile and redesigned the official website.

Conducted interviews, assessments, and job offers for senior and confidential categories.

Approved local hiring of staff.

Coached, counsel, and train team leaders as needed.

Occupation/ Position Held: HR Consultant / Office Manager

Date: January 8, 2018 – June 15, 2019

Employer Name/address: MERIDIAN DENTAL CLINIC

Dasmarinas City, Cavite

Business: Dental Health Clinic is a prime dental clinic in Dasmarinas City with

State of the art dental facilities committed to provide holistic and high standard of dental services.

Duties & Responsibilities:

Managed compensation and benefits of employees.

Managed weekly schedule of staff and affiliate dentists.

Handled and conducted business marketing and service arrangement with clients.

Conducted interviews and job offers as need for the new clinic branch.

Handled quality management control and supervise admin services

Occupation/ Position Held: Operations Manager /General Manager

Date: June 16, 2011 – December 31, 2017

Employer Names: M.S. BRAIN’S INTERNATIONAL MANPOWER SERVICES INC

Business: International Staffing

Organized and registered with the Philippines Overseas Employment Administration (POEA) on 14 of March 1991, a recruitment agency based in Manila, Philippines M.S. BRAINS INTERNATIONAL is one of the consistent suppliers of qualified and competent personnel for refineries, petrochemical industries, engineering, welding construction and repair projects, horizontal, and vertical construction industrial, and commercial firm, medical and health personnel, hotel and restaurants.

Duties & Responsibilities:

Directly reported to the President and acted as the General Manager.

Managed over-all overseas recruitment operations and administration for Middle East regions.

Conducted business marketing strategies, meetings, and contract negotiations.

Oversee the Human Resources and Administrative dept. and general affairs of the company.

Prepared annual HR and Recruitment Overseas operational budget.

Developed and implemented policies and procedures of the company.

Rendered appropriate decision to matters that needed immediate action.

Dealt with the complex employee and overseas worker grievances and disciplinary issues.

Attended legal hearings and supported labor lawyer on the matter related to labor disputes (NLRC, POEA NCMB, OWWA, and POLO).

Spearheaded the continuous training of employees and outbound overseas workers based on the requirement of POEA, OWWA, and employee development program.

Managed general affairs, facility services, and represented the company to any government agencies and private organization which need to be attended.

Approved worker’s employment contract, business agreement and payments of service providers (Insurance, Medical clinics, hotel and ticketing agencies, training centers, job boards, job advertisements, site recruitment activities, and other support service providers including approval of management office rental renewal.

Ensured compliance on DOLE and POEA existing rules and regulations.

Facilitated in-house worker’s orientation as needed.

Approved internal communications and employee relations programs.

Introduced Quality Management and File Management Systems.

Brainchild the MISSION, VISION, and QUALITY statements of the company.

Designed and integrated Recruitment Process Flow, 5S Quality Work Place and Safety programs.

Drafted, reviewed, and revised company policies and official documents.

Restructured the Employee Benefits Policy Program and enhanced the Payroll system.

Incorporated Key Performance Indicators (KPI) and Annual Employee Performance.

Designed the implemented Weekly Recruitment Report to enhance on-time delivery of quality services.

Drafted the Company Business profile and redesigned the official website.

Conducted interviews, assessments, and job offers for senior and confidential categories.

Approved local hiring of staff.

Coached, counsel, and train team leaders as needed.

Rendered appropriate decision to matters that needed immediate action.

Ensured mandatory Safety and Health compliance.

Occupation/ Position Held: Recruitment Manager cum HR/Admin (OIC)

Date: August 17, 2009 to May 5, 2011

Employer Name / address: WERR COPORATION INTERNATIONAL

Department Overseas Division / HR Admin Division

Business: Local and Overseas Construction - General Labor Contractor

WERR CORPORATION INTERNATIONAL is a full-scale commercial construction and manpower provider company in the Asia –Pacific for 25 years. A major manpower provider for various projects of KAJIMA, TAISEI, COJAAL, DNC, KITANO, HITACHI, KONIAKE, and other Japanese companies.

Duties & Responsibilities:

Directly reported to the President and assigned as OIC HR Manager

Managed over-all overseas recruitment operations for Middle East, South East Asia, and African regions.

Provided professional support and advice on recruitment to Japanese and Saudi clients, line departmental managers. Advising managers/clients on best practices of recruitment and selection.

Headed the Business & Project Development Team for Middles East Expansion.

Drafted the Company Business profile

Implemented policies and procedures of the company.

Developed recruitment strategies to proactively meet hiring targets.

Conducted interviews and job offers on highly skilled workers and line managers.

Approved job description for job posting requirements.

Approved job advertisements and decide how and where jobs are advertised.

Redesigned application forms and improves online processes for improvements.

Preparing other recruitment material depending on the type of client’s organization – for example, brochures and further particulars.

Supervised Labor issues and implemented employee discipline.

Coordinated with line managers on career development, staffing initiatives, employee relations, workplace ethics, and performance management.

Designed and organized employee training programs based on needed pieces of training, seminars for employee development.

Conducted orientation programs for employee to implement motivational/ development program..

Communicate company programs to line managers and staff.

Conducted investigations and managed employee conflict and resolution

Supervised Admin Facility Services and managed security personnel.

Attended Management Committee meeting.

Coached, counsel, train team members.

Occupation / Position held: Country Manager (Overseas Project Assignment)

Date: April 2010 – July 2010

Employer name / address: WERR CORPORATION SAUDI ARABIA

Riyadh City, Kingdom of Saudi Arabia

Business: General Contractor – Construction

Department: Overseas Division

Duties & Responsibilities:

Reported directly to CEO of WERR Construction Saudi Arabia and to the President of WERR Corp. Philippines. Oversee the Human Resources and office administration services including allocation of accommodation for all staff.

Ensured that the office operations are aligned with the company's mission, strategic objectives, and policies.

Represented the company as official representative and signatory to transact and negotiate with Saudi government agencies and project owners.

Led marketing technical teams for project acquisition and attended biddings, business meetings, and site visits.

Conducted interviews and hire line managers and site project leaders.

Managed various nationalities of staff (Filipino, Indian, Pakistani, Sudanese and Syrian nationals) and ensure all staff follows local laws and regulations in Saudi Arabia.

Collaborate with foreign counterparts for visa and documentation of expatriate workers.

Managed proper financial control and project costing and handled business development activities.

Coordinated with Technical Directors and engineering team on project tendering.

Forecasted labor requirements for construction projects.

Drafted and executed internal memorandums and implement employee discipline.

Managed and approved purchasing of supplies and materials.

Managed Admin Facility Services and handled contract renewal of services providers.

Occupation / Position held: Recruitment Officer

Date: July 3, 2007 – August 3, 2009

Employer name/address: JAL INTERNATIONAL CO. LTD.

Al-Khobar, Eastern province, Kingdom of Saudi Arabia

Department: Corporate Head Office – Human Resources Division

Business: General Contractor for ARAMCO & SABIC

JAL INTERNATIONAL CL. LTD. is fully owned Saudi Arabian Company which was established in 1995. A general contractor in KSA providing top quality professional services to clients in the field of electrical, instrumentation and analyzer technologies, Project Management, Construction, Testing & Commissioning of Electrical, Instrumentation and Analytical Systems, Support Services and Manufacturing of Automation & Control for Oil & Gas, Petrochemicals, Fertilizer, Water Treatment and Power Industries. A major provider of world-class technical and management solutions and manpower supply to Saudi Aramco, SABIC, MAADEN, SCECO and other major clients in the Kingdom of Saudi Arabia.

Duties & Responsibilities:

Reported to General Manager / Recruitment Manager

Provided technical support and recruitment forecast to Division General Managers and line managers.

Developed and maintained Databank of talents thru utilization of online and agency sources.

Responsible for on-time completion of target CV to clients for project proposals and expansions.

Evaluated suitable CVs of technical and managerial level candidates for SABIC and Saudi Aramco, and MA’ADEN requirements.

Reviewed job descriptions of requirements with line managers and clients.

Prepared and controlled Offer Letter, Interview Assessment, and Personnel Requisitions prior to executive approval.

Prepared and coordinate job specification to private recruitment agencies in Philippines, India, Pakistan, and Nepal.

Coordinated scheduled recruitment mission to host country for JAL interview team.

Conducted online applicant screening, shortlist, telephone interview, and recommend the hiring of suitable candidates conforming to the requirements of clients.

Monitored and controlled allocation of visa utilization for private recruitment agencies.

Ensured complete and proper documentation and placement of selected workers from India, Pakistan, Nepal, and Philippines.

Monitored mobilization status of selected thru preparation of the weekly status report.

Conducted rigorous follow-ups to concerned recruitment agencies to ensure proper and on-time mobilization.

Secured necessary flight booking and air ticket for ready workers.

Coordinated airport pickup and ensured accommodation was aligned with Saudi Aramco and SABIC standards.

Conducted semi-annual performance review of recruitment agencies.

Provided technical support to Recruitment Manager in preparing yearly Recruitment Budget and Strategic Business Staffing Plan, Job Advertisements, Key Performance Indicators, and in enhancing recruitment procedures.

Prepared visa documents for accreditation of new recruitment agency such as Demand Letter, Special Power of Attorney, Visa slip, Recruitment Agreement, Commercial registration.

Coordinated with POLO (Philippine Overseas Labor Office) and Philippine embassy in Riyadh as needed for inquiries and attestation of documents of workers.

Ensured proper placement of newly arrived workers.

Coordinated with HR Manager / Coordinator and local Government Relation Officer on the visa processing and attestation of documents in Saudi Chamber of Commerce.

Occupation / Position held: HR Assistant (NS 4 level) Plant based

Date: July 2002 – May 2007

Employer name / Address: MONTEREY FOODS CORP. – SAN MIGUEL PUREFOODS, INC.

Dasmariñas City, Cavite, Philippines

Business: Manufacturing – Fresh Meats products.

Department: Human Resources Division

MONTEREY FOODS CORPORATION is an ISO 9001:2000 certified subsidiary company for fresh meats under San Miguel Pure Foods Company, Inc. which is one of Philippines’s leading producers and marketers of branded fresh meats products.

Duties & Responsibilities:

Reported to HR Manager and served as Plant HR Officer under Account Management System for Monterey Cavite Meat Plant.

Contributed as Internal Quality Auditor and Quality Systems Coordinator.

Employee Benefits Functions:

Conducted mobile orientation of Company Benefits Program nationwide.

Delivered on-time employee benefits

Controlled Structural Analysis Program (SAP) modules for San Miguel Benefits System.

Coordinated Health, Accident & Life Insurance Providers, Insurance Brokers, Government Agencies, and accredited company hospitals and physicians.

Controlled and ensured proper usage of employee benefits (Company provided, Collective Bargaining Agreement and Government initiated benefits).

Prepared Monthly report of Employee Benefits to San Miguel Purefoods Head Office.

Prepared the annual operating budget for plant HR (Employee benefits, Admin and security services) .

Labor Relation Functions:

Member of the Management Panel for CBA negotiations.

Served as the Key account officer for MFC-SMFI labor relation matters for plant and farm-based employee nationwide.

Encouraged harmonious relationship between Management and Employee Unions

Coordinate and organized CBA and LMC schedules and venues.

Prepared the Collective Bargaining Agreement, LMC, and Employee Investigation minutes.

Responsible for preparation of final Collective Bargaining Agreement and assisted signatories on contract signing.

Coordinated necessary legal matters with company lawyers (retainers) on employee grievances, arbitration decisions, legislation and contracts.

Conducted initial exit interviews during employee terminations and resignations.

Employee Relation Functions:

Implemented plant and farms Employee Relation and Community Programs of MFC-San Miguel Purefoods Inc. at Plant and farm operation levels.

Training & Development Function:

Acted as Training coordinator for plant in-house and external training and seminars of plant-based employees.

Conduct Orientation and training sessions for new hires

Prepared, distributed, and consolidated yearly Employee Performance Appraisal.

Served as ISO HR coordinator, trainer, and member of Internal Quality Auditors(IQA)

Recruitment & Placement Functions:

Recruited, screened, shortlisted, and interviewed applicants.

Coordinated new hires with San Miguel Corporation – HR head office for the necessary data record.

Administered employment tests.

Admin Functions:

Collaborated with health and safety plant committee for the development programs.

Supervised plant security group and supervised plant facility services.

Regularly inspected plant facilities and handled maintenance personnel.

Monitored and evaluated plant service providers.

Prepared contract and SAP payment for service providers.

.

Date: April 1999 – June 2002

Occupation / Position held: HR Specialist

Employer name / address: BELGOSA MEDIA SYSTEMS, INC.

Makati City, Metro Manila

Business: Textbook Publishing and Distribution

Department: Human Resources Division

BELGOSA MEDIA SYSTEMS, INC. is a subsidiary company for Private School Accounts of Diwa Asia Publishing Group Inc., the leader in the educational publishing industry.

Duties & Responsibilities:

Directly reported to the Managing Director

Managed overall functions of the Human Resources Department.

Organized and attended weekly Pre-Management Committee meeting (PRE-MANCOM)

Responsible for preparation of Rank & File and Confidential Payroll.

Recruited, screened, and conducted interviews.

Conducted employment offers and employee orientation for newly hired senior level employees.

Monitored headcount by ensuring that all new employees are fully supported by approved Personnel Requisition.

Responsible for issuance and monitoring of Disciplinary Actions (DA).

Performed preparation of non-confidential and confidential payroll.

Implemented employee training programs based on needed training, seminars for employee development.

Drafted and disseminated internal memorandums.

Coordinated company programs with line managers and staff.

Conducted investigations and reported industrial accidents if any, that takes place in the company.

Coordinated legal matters with corporate lawyers regarding arbitration decisions, legislation and contracts.

Conducted exit interviews in relation with employee terminations and resignations.

Ensured that 201 files and other important employment documents are properly filed and accounted for.

Supervised over-all Admin and transportation services.

Occupation / Position held: Personnel Assistant (TSTJ)

Date: April 1998- February 1999

Employer name / address: SAN MIGUEL CAMPOCARNE, INC.

Dasmariñas City, Cavite

Business: Food Manufacturing - Processed Food Products

Department: Human Resources Division

SAN MIGUEL CAMPOCARNE, INC. is a subsidiary company for processed foods under San Miguel Corp.is one of Philippines’s leading producers and marketers of branded processed food products.

Duties & Responsibilities:

Assisted the Payroll Master in performing payroll for R&F employees.

Assisted in managing employee benefits – Government, Company, and Union initiated benefits.

Assisted the HR Adviser in implementing Company Policies and Procedure.

Time keeping

Monitored Employee leaves credits.

Occupation / Position held: On –the- Job Trainee

Date: May 13, 1997- February 1997

Imus, Cavite

Business: Manufacturing – Wiring Harness

Department: Personnel Department

Employer name / address: EDS MANUFACTURING, INC.

Duties & Responsibilities:

Completed 200 hours of actual HR practical training.

All-around trainee for Personnel Department.

OWWA Orientation Session on PDOS for Domestic Worker’s for KSA - February 22, 2017

POEA Pre-Licensing Seminar for Executive Officer - May 22, 2012

SMC Values Program Facilitator’s Training - March 28-29, 2005

BOSC (Basic Occupational Safety and Health Course) - October 27-31, 2014

DOLE-NCMB Enhancing Negotiation for Improved Workplace Rel. – October 27-28, 2006

Information and Records Management Training – May 30, 2006

5S for Shop Floor Training – January 30, 2006

5S Integrated with Safety for Office Training – March June 7, 2005

San Miguel Human Resources Management Program – April 21-28, 2005

SMC Values Program Facilitator’s Training -March 28-29, 2005

eProcurement Requisitioners Training – June 7, 2005

Records Management Training – August 27,2004

ISO 9001:2000 Process Based Management – July 28-30, 2004

Basic First Aid Training – September 24-26, 2001

5/SQWO(Quality Workplace Program) – July 7, 2000

University of the Philippines –SOLAIR Managing Employee Benefits – April 5-7,2000

Situation Leadership Training - November 20, 1996

Member of De La Salle University – Dasmariñas Honor Society Dean’s Lister

Transitional Diversified Group (TDG) Educational Excellence Awardee

“In 20 years of work exposure in different industries both local and abroad, I still feel the desire to continue investing myself in different facets of Human Resources and Operations Management. It is my career passion to explore, enhance, and create better career life experiences which would promote personal growth and mutual benefits to my future partner-employer and co-workers…”

CAREER SUMMARY:

Operations / HR Manager Qinjie Manpower Services

Operations Manager Philamasia Labor Pool, Inc.

HR Consultant Meridian Dental Clinic

Operations/ General Manager M.S. Brain’s Int’l Manpower

Recruitment Manager cum HR WERR Corporation Int’l Intl.

Country Manager WERR Corporation Saudi Arabia

Recruitment Officer JAL International Co. Limited

HR Assistant MFC–San Miguel Purefoods, Inc.

HR Specialist Belgosa Media Systems, Inc.

HR Personnel San Miguel CampoCarne, Inc.

KEY SKILLS:

EDUCATIONAL QUALIFICATIONS:

Course Title: Bachelor of Arts Degree – Major in Psychology

Institution: De La Salle University – Dasmariñas (DLSU-D)

Year Graduated: April 1998

Webdev knowledge

Graphic Artist

EMPLOYMENT HISTORY:

TRAINING & SEMINARS:

ACADEMIC ACHIEVEMENTS:

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