Mitchell Kudler

Address: **** ******** **, ** ****** Hills, CA 95762

Phone: 916-***-**** Email: adxofm@r.postjobfree.com

A highly motivated and adaptable professional with a comprehensive background in corporate recovery/turnaround management for existing and potential entities in the automotive industry. Specializes in the development and execution of strategic plans to drive profitability and process improvements. Promotes continuity within multi-functional systems in a downturn market. Ensures financial security and consistent control of economic activities at all organizational levels. Meticulous and results-oriented with excellent administrative capacities. Facilitates exemplary customer service for a diverse client base. An agile leader with exceptional mentorship capacities that nurture an inclusive team culture. Passionate and loyal with a systematic work ethic that accelerated projects and stimulates business expansion.

Skill Areas:Budget Development Strategic Planning Personnel Management Analysis/Forecasting Business Development Team Leadership Profitability Risk Management Training/Development Cost Control Accounting Operations Management Customer Service Reporting/Auditing Logistics/Event Planning Marketing Programs.

Accomplishments & Highlights

●Effectively conceptualizes and designs systems, policies, and procedures to improve productivity, reduce operating costs, and maximize profit margins

●Develops exceptional management teams, leads recruitment initiatives, and supervises the selection, training, and performances of up to 200 employees

●Uses proven fiscal analysis, budgetary planning, and cost control strengths to plan, coordinate and administer annual budgets

Professional Experience

Price Family Dealership Group – Larkspur Ca (Oct 2022-Present)

VP of Fixed Operations

Leading departments and operations of the company

Budgeting for multiple projects, including monitoring and controlling costs

Work closely with CEO to implement and refine company policies and procedures

Guiding, directing and evaluating the work of management and executive team members

Creating and implementing a strategic plan

Leveraging company output to improve ranking in the competitive field

Tackling unforeseen issues and troubleshooting

Representing the company for external and internal events

Monitoring the competitive landscape and attending industry events to stay abreast of new initiatives and ways to stay ahead

Identifying, training and developing leaders within the company and setting them on a path for management

Ensure business practices meet company goals and maximize efficiency

Oversee compliance with relevant regulations and policies

Facilitate leadership development within the company

Audi Modesto- Findlay Automotive Group, Modesto, CA (Aug 2018-Sept2022)

General Manager

Opened a new Audi point, complete with hiring and setting up all team processes

Oversees all daily functions and determines monthly/yearly sales/service objectives

Monitors the teams’ performances and provides additional coaching as required

Maintains constant focus on customer service and satisfaction

Creates and implements marketing/advertising plans and sales strategies

Prepares/administers annual budgets.

Generates revenue forecasts and sales reports

Supervises 26 people from Variable to Fixed Operations

Directs all operations for onsite staff

Reviews production plans with the OPS team for vehicle output and guidance

Examines schedules to determine and implement vehicle process improvements

Manages P&L to meet quarterly and annual business plans

Leads efforts to maximize efficiencies, optimize services, and complete business plan objectives

Uses a thorough knowledge of all business phases to ensure efficiency and sustainability

Comprehends evolving industry trends to validate and improve current procedures

Verifies cost recovery to ensure that the costs generated are recoverable and appropriately invoiced.

Observes monthly/annual financial and production business plans

Maintains budget reports (headcounts, tenders, and costs)

Established acustomer service and sales plan to transform the non-profitable business into a profitable and visible one.

Sets-up strategic marketing and advertising to bring people from within eighty miles to the store

Royal Automotive Group, San Francisco, CA (Aug 2011-Aug 2018)

Director of Operations (Volvo, Audi, VW, Mazda, and Collision Center)

Supervised project activities from conceptualization to execution, including technical specifications, stage inspections, progress monitoring, management, and workforce planning

Proficient at handling process/critical change

Led and improved management teams to set better change goals.

Coordinated with management staff, vendors, and consultants to ramp up projects

Capitalized and broadened ground operations, distribution, productivity, and service expertise to drive processes with direct authority for P&L

Oversaw strategic planning, customer service, pricing, staffing, and overall team operations/cross-training

Improved all segments, optimized schedules/prices, and created a process-driven environment

Managed five mid-managers and 102 direct reports

Created annual dealership sales forecasts by estimating total vehicle sales, gross, operating profits, and expenses for the new-and-used sales departments

Met vehicle sales managers to plan and implement objectives for achieving sales and gross profits.

Hired and monitored the performance of department managers by holding weekly Variable and Fixed Operations meetings

Trained the management and team associates

Supervised display and merchandise standards for both new and old vehicles

Reviewed and initiated all promotions before their finalization

Coordinated appropriate supplies for new/used vehicles

Ordered/acquired vehicle inventories

Met the dealership’s President to review forecasts and profits for each department every month

Worked with the President to make recommendations on short/long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans

Attended to customer complaints, ensuring high levels of customer satisfaction

Audited all appraisals for trade-in vehicles

Issued all demonstration vehicles and maintained appropriate dealership records

Niello Automotive Group, Sacramento, CA (Jun 2006-Aug 2011)

Parts and Services Director

Planned, set-up, and built a state-of-the-art and highly efficient production servicing facility for a Highline dealership organization

Developed a productive team to improve brand identity and rank the company as one of the leading performers in the Western Region

Devised, implemented, and administered a customer-centered marketing program that expanded the company-wide client base, increased sales by over $1M, and produced monthly department revenues of more than $700,000

Utilized exceptional cost control skills to plan, coordinate, and administer an equal operating budget.

Created financial tracking tools to measure production costs

Used proven personnel management techniques and cultivated a robust production-driven work environment

Planned, coordinated, and initiated new operating procedures designed to reduce daily operating costs

Improved productivity by 35% and grew profit margins

Directed multiple operational and financial units with direct accountability encompassing financial controls, profitability, personnel, new business, risk management, partnerships, customer relationships, service levels, and business functionality

Managed budgeting, forecasting, management reporting, marketing activities, and business planning

Conceived, administered, and controlled retail strategies to promote service/parts initiatives

Built, coordinated, and liaised with business connections, vendors, and vital clients

Supervised teams of up to 30 personnel with three management staff

Performed recruiting, hiring, training, scheduling, performance evaluation, coaching, development, and general supervision

Established and sustained reporting structures

Managed financial and business performances and sustained measurement and reporting processes

Oversaw accounting, cost management, and inventory/purchasing

Managed third-party/independent audits and year-end closures

Developed and implemented strategies to increase profitability

Initiates cross-functional projects and formulates innovative marketing techniques to drive revenue and grow market shares

Implemented a cross-training program for dealership personnel to optimize labor forces throughout the enterprise and eliminate turnover expenditures

Initiated turnaround management for the lowest-performing service sales volume in the region to make it one of the largest producers in Northern CA

Increased CSI averages by over 22% within the first two years, consistently maintaining an average of 94% from 2007 to 2010

Doubled cash revenue sales through increased traffic flows and customer loyalty

Prior Employment Details

Vacaville Ford/Mercury, Vacaville, CA

2003-2005

Newport Corporation, Richmond/Irvine, CA

2001-2003

iMotors, Sacramento, CA

1997-2001

Professional Development & Credentials

Dealer/GM Operations, NADA Academy, Virginia

Business Management Certificate, California State University, Sacramento

Bachelor of Arts: Business Administration, University of Phoenix, Sacramento

Associate of Arts: Business Administration, Chabot College, Hayward

Certified Dive Master/Instructor

4th Dan Taekwondo

Affiliations

Affiliate, NADA

Member, CNCDA

Member, Paid Pro

Technical Skills: Microsoft Office (Excel, Outlook, PowerPoint, Access) Visio, Reynolds, ADP, integrated proprietary ERP and CRM systems, CDK, ADP, Talisma, 4 CRM programs

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