Customer Service Yard Jockey

Location:

Hartsville, SC

Posted:

June 12, 2023

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Resume:

Kimberly Peeler

Customer service

+1-843-***-****

*********@*****.***

Hartsville, SC 29550

Authorized to work in the US for any employer

Summary

Your summary will appear here

Work experience

Jacobs' Delite

Food/Beverage and decorations - Spartanburg, SC

January 2020 to Present

I am the assistant of the owner that decorates and put ideas into reality with settings for parties, weddings, and other social events. We also prepare treat tables or desert tables.

Customer Service Associate

TTec - Charlotte, NC

August 2020 to March 2021

As a Customer Service Specialist I handle the incoming calls from patients for Customer Service. Perform all customer service duties that occur with a focus on managing the resolution of the phone call and all written and documented communication within the systems and is committed to assisting in meeting all business needs.

Essential Job Functions:

I performed all customer service and collection activities. The job duties include, but was not limited to, answering patient questions regarding statements, posting payments, setting up payment plans within their policies, researching and resolving issues with accounts that have been identified by patients, reaching out to appropriate departments to resolve any requests made by patients connecting patients with financial counseling department for charity screening, communicating patient balances, meeting collection goals as set by department, and providing excellent customer service for all of patients and to resolve customer service issues.

Customer Service Associate

Concentrix - Charlotte, NC

December 2019 to March 2020

I worked from home handling calls and chats with customers needing assistance with filing taxes. This was a part-time job.

Warehouse Worker

Us foods - Charlotte, NC

June 2017 to May 2019

Here I used a plastic wrap machine to protect food while being transported to various locations. I also used a fork lift, stand-up lift driver and worked in the pallet area, loading trailers and sometimes going down aisles to retrieve items for selectors.

Certified Nursing Assistant

Palmetto Richland Memorial Hopsital - Columbia, SC

2012 to 2014

29203

Here I was a Certified Nurse Aide working on the Nephrology floor. We had to assist in feeding if needed, bathing, and transporting patients to and from room designated areas.

Was CPR certified, switch desk (answer call lights and calls), vital signs observe patients behavior and conditions and report to Nurses.

Warehouse Associate

Husqvarna - West Columbia, SC

2011 to 2013

Here we worked on an assembly line picking various parts for Outdoor equipment.

Progressive Aide

The Boys and Girls Club of America - Hartsville, SC

2008 to 2010

29550

Provide children with help in basic skills.

Provide Aide for basic tests scores in standard testing.

Provide children with facts and social skills.

Cashier

Video Dimensions - Darlington, SC

2005 to 2008

29532

I would open or close the store, help with sales, demonstration of products, worked a cash register, make bank deposits, and post work schedules.

Warehouse Lead Person

Wellman Inc - Darlington, SC

2004 to 2008

29532

Maintained Supervision of 4 or more staff in the warehouse.

Load and unload trucks with polyester material.

Driver of yard jockey or switch truck to weigh, load and unload.

Worked on and with stacker cranes and auto and labeling of new material.

Drive forklifts and/or tow motors.

Human Service Assistant

Saleeby Center - Hartsville, SC

1997 to 2004

29550

Assisting Individuals with special needs in everyday living.

Bathing

Feeding

Everyday Activities

Keeping Accountability

Driving wheelchair accessible vans for outings, physicals and etc.

Monthly health (weights, assessments, training goals).

Education

GED in Adult Education Project Free

Hartsville Senior High School

1987 to 1991

Skills

Phone etiquette

Multi-line phone systems

Transportation planning

Flatbed

Special Needs

Customer Service

Freight

Call Center

Load & Unload

Customer Support

Tax Experience

Yard Jockey

Dispatching

Autism Experience

Shipping & receiving

Typing

Communication skills

Classroom Management

Special Education

Forklift

Customer Care

Logistics

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