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Intake Coordinator Customer Service

Location:
North Ridgeville, OH
Posted:
June 14, 2023

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Resume:

Olga N. Diaz Bennett

**** ***** ****

North Ridgeville Ohio 44039

440-***-****

adxo9h@r.postjobfree.com

OBJECTIVE

A highly motivated individual seeking to obtain a position within a growing company that will allow me to utilize my strong communication and customer service skills to achieve company growth and success. Sales opportunities.

Skills

● Strong communication skills in both English and Spanish

● Trained/experienced, one source, Salesforce, greenway,, MITS, Point Click care

● Medically trained

● Medical billing and government programs

● Intake, marketing, Recruiter,Sales

● Human Resources Assistant

EDUCATION

● Phlebotomy Certification (2016)

● Associates in Medical Lab Technology (2010)

● Dialysis Training (2002)

● Medical Assisting Certification (1988)

● High School Diploma (1986)

Oak Street Health - Outreach Executive II

January 2020 -present

● Create and maintain strong business relationship with community partners

● Engage with potential patients to grow panel at office

● Scheduling and insurance verification

● Event coordination

● Recruiter, marketing, sales

Vocalink Global – Sr interpreter/recruiter

January 2019- March 2020

● Interpreter for hospitals, inmigration cases, home Assessment, Recruiter for different languages

Hearty Hearts Scheduler/Human Resources

March 2017-Jan 2019

● Processing patient referrals and scheduling Home Health Aide-Nurses

● Assistance in marketing company for new patient referrals

● Orientation, Staffing, oversee nurses and home health aides

● Implemented the ongoing maintenance of all office policies, procedures, and practices; recommended improvements as needed

● Oversees administrative affairs of highly sensitive and confidential nature including personnel and client records

O’Neill Healthcare, Business Office Manager

2016- March 2017

● Receives and coordinates all referrals to include notification of insurance providers for prior authorization and services covered.

● Provide high-level financial administrative support with a high degree of confidentiality, reliability, and efficiency

● Implemented the ongoing maintenance of all office policies, procedures, and practices; recommended improvements as needed

● Nursing Home and assisting living regulations

● Collecting of accounts in collections and small claims McGregor PACE. – Intake Coordinator

2011-2014

● Outreach for company to educate potential partners and patients

● Takes physician orders by phone, documents in PCT, notifies appropriate Case Manager and adjusts schedules accordingly as indicated.

● Maintains log and any reports essential for appropriate billing and reorder process.



Contact this candidate