Cocktail Server/Waitress
Resume:
JADA FIGUEROA
Rahway, NJ *****
Email: adxo6m@r.postjobfree.com Instagram:jadafigueroa
EDUCATION:
RUTGERS, THE STATE UNIVERSITY OF NEW JERSEY
Rutgers Business School Newark, NJ Bachelor of Finance May 2022 • Real Estate Minor PROFESSIONAL EXPERIENCE:
Lost In Paradise Rooftop, Queens, NY 11101, November 2022-Present (Part Time)
• Experienced serving in high volume atmospheres over 3 years and creating unforgettable guest experiences
• Implemented customer reviews to provide feedback on service quality
• Responsible for taking orders and communicating with kitchen and other bar staff
• Skillfully promoted items on bottle list, while assertively up selling menu items
•Greeted guests upon arrival to their sections, and collected payment for the table
. Checked to see if payment info was correct and pre-authorized payment. Lit 21, Newark, NJ October 2021-September 2022 Server/VIP Bottle Service (Full Time)
• Experienced serving in high volume atmospheres over 3 years and creating unforgettable guest experiences •
• Implemented customer reviews to provide feedback on service quality
• Skillfully promoted items on bottle list, while assertively up selling menu items
•Greeted guests upon arrival to their sections, and collected payment for table minimums Keller Williams Realty, Westfield NJ Jan 2020-Present Real Estate Agent (Self-employed)
• Composed leads interested in buying, selling and renting property.
• Educating clients on current market conditions, and mortgages.
• Negotiating on behalf of my clients with marketing or purchasing a property for the right price. Mazaj, Paterson NJ March 2020-Dec 2020 Server (Full Time)
• Implemented customer surveys to provide feedback on service quality
• Responsible for taking orders and communicating with kitchen and other bar staff
• Provide excellent customer Service
Cheesecake Factory, Bridgewater, NJ Apr 2019 – Jan 2020 Server (Part-time)
• Enhanced customer experiences by actively listening to customer needs and orders
• Accurately recorded orders on POS system
• Cashed out customers after the meal, while ensuring the accuracy of the bills SKILLS:
• Hard working,, creative, organized, detail-oriented, energetic, and outgoing
• Up-Selling Capability, Flexible schedule capability, Cash handling expert Great communication/socializing and customer service skills
•Quick problem Solver, Knowledgeable on bar terminology
• Proficient in PC applications including Word, PowerPoint and Excel
• Extremely consistent, while being open-minded to learning and completing new task and maintaining a positive, punctual, and team player approach
• Proficient in social media marketing for all businesses and proficient in POS system
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