Administrative Assistant Customer Service

CORAL TRYBUS

Buffalo Grove, IL ***** 847-***-****

adxnyn@r.postjobfree.com

SUMMARY

In-depth knowledge and experience as an Administrative Assistant within a fast-paced environment. Possess strong customer service, attention to detail and organizational skills. Other key qualities include personal initiative, professional training, and detailed working knowledge in the following key areas:

People Person Loyal/Dedicated Project Management Ethics

Results Oriented Technical Skills Policies & Procedures Analysis

Problem Resolution Attention to Detail Team Support Multi-Tasking

Research/Analysis Time Management Communication Food Services

Outstanding communication and interpersonal skills. Effectively interact with all levels of faculty, students, parents, vendors, and management. Take charge of situations and deliver desired results. Works well under pressure and against critical deadlines.

PROFESSIONAL WORK EXPERIENCE

QUEST CAFETERIA, Vernon Hills, IL Aug 2022 – May 2023

CAFETERIA STAFF

Team member of the Vernon Hills High School cafeteria staff to ensure accuracy of food services and distribution to all students and faculty for District 128, Lake County, IL

Assisted kitchen staff with food preparation for the Breakfast and Lunch Programs

Cashier to 1500+ students, 108+- teachers, and approximately 100 support staff

Supported daily operations, students, and faculty dining needs within facility

Ensured superior service and availability of items, addressing individual needs

CHARTWELLS CAFETERIA, District 128, Lake County, IL Aug 2020 – May 2022

CAFETERIA STAFF

Effective team member of the Vernon Hills High School cafeteria staff with the demonstrated ability to execute the necessary policies and procedures of the distribution of products and favorable customer service to the faculty staff and student body

Supported the kitchen staff with food preparation throughout the school hours

Provided excellent attention to detail, organizational skills, and interpersonal skills with management, students, teachers, personnel and clientele

Possess strong written and verbal communication skills

LINCOLNSHIRE SCHOOL DISTRICT 103, Lake County, IL Aug 2018 – May 2019

ADMINISTRATIVE ASSISTANT

Provided effective administrative assistance to faculty and invitees at District 103, Lincolnshire High School

Answered emails, took notes, handled scheduling, and administrative requests and queries from teachers, parents, vendors, and management

Supported academic and administrative operations to meet critical goals

Demonstrated the ability to multi-task with multiple tasks and responsibilities

Completed tasks in a timing and accurate manner

Conscientious of the work performance and delivery of those tasks and responsibilities attended to

Leveraged expertise in program support and academic operations to ensure best practices

Answered and directed phone calls, wrote, and distributed correspondence memos, letters, faxes, and forms

Coral Trybus Page Two

COMMUNITY HIGH SCHOOL DISTRICT 115, Lake County, IL Aug 2017 – May 2018

CAFETERIA STAFF

Team member of the cafeteria staff for Lake Forest High School. District 115, Lake County, IL

Possess strong organization, attention to detail and the ability to complete responsibilities in a timely fashion with minimal supervision

Demonstrated flexibility, patience, and problem resolution independently and with colleagues

Supported the activities of the cafeteria and its staff to ensure smooth daily operations of the products and services to the entire faculty and its students.

Caregiver Nov 2013 – May 2017

COMMUNITY HIGH SCHOOL DISTRICT 128, Lake County, IL Aug 2003 – Oct 2013

SUBSTITUTE COORDINATOR/ADMINISTRATIVE ASSISTANT

Coordinated all administrative processes and reports related to faculty and staff absences

for District 128, Vernon Hills High School

Assessed daily requirements for substitute teachers and administrative staff

Ensured adequate coverage was arranged for current day and long-term needs

Maintained databases/spreadsheets to track status and documentation for related areas

Assisted in processing of student Work Permits, and required documentation

Coordinated all processes and documentation for annual Fee Waiver Applications.

Prepared materials for the as needed for meetings and other functions

Facilitated with the Fee Waiver program

Recipient of the “You Make a Difference” Award at Vernon Hills High

EDUCATION/PROFESSIONAL DEVELOPMENT

Effective Meetings, Presentation Skills, How To Handle Difficult People, Working Remotely, Exceptional Customer Service • Conflict Management & Confrontation Skills, Coaching Skills for Managers & Supervisors, How to Build & Improve Customer Service, Performance Management/Development • Numerous other topics.

Diploma, Niles West, Skokie, IL

TECHNICAL REPERTOIRE/OFFICE EQUIPMENT

Microsoft Office Suite: Word, Excel, PowerPoint, and various proprietary software programs. Basic office equipment, PC Computers, Phone Systems Copiers, fax machines, binders, Cash Register

Excellent references available upon request

Contact this candidate