Customer Service Rpg
Resume:
PAUL
CANDLER
adxnxk@r.postjobfree.com
Vineland, NJ 08360
SKILLS
Software Architecture
Software Design
Software Documentation
Software Development Fundamentals and Process
Software Testing and Debugging
Data Transfer/Migration/Interfaces
Perl, HTML, Java, SQL, MySQL RPG, RPGLE RPG Free, VB, CL, DDS, SDA
Synon
Infinium ERP, McKesson Products
AS/400, iSeries, IBMi, OS/400
Project Management
Customer Service
System Implementation
Time Management
Critical Thinking
Deductive and Inductive Reasoning
Analytical Skills
Verbal and Written Communication
EDUCATION
IBM Training Center
AS/400 Training
ILE Cumberland County College
RPG II - III
Rocky Mountain College
Computer Operations Computer Learning Center Business & Finance
PROFESSIONAL SUMMARY
Highly skilled and experienced Senior Programmer with over 25 years of technical expertise in the healthcare and manufacturing industries. Possesses a hands-on background that allows for a deep understanding of the challenges and opportunities in today's economy. Technically proficient with a strong background in software architecture and cross-functional abilities in all phases of software development, including analysis, programming, testing, troubleshooting and maintenance of complex systems. Dedicated to customer satisfaction, with a proven track record of effectively communicating and collaborating with technical teams to deliver high-quality results that meet client requirements and expectation.
WORK HISTORY
AmeriCold Logistics - Customer Billing Associate
Vineland, NJ • 09/2021 - 02/2023
Utilized SAP Accounting system to monitor billing transactions and resolve account discrepancies accordingly.
Processed payments and invoices for clients ensuring accurate financial reporting and auditing.
Generated financial weekly and monthly reports for management in multiple departments throughout the organization.
Worked with RedCell Warehouse Management System to create invoices for product inbound, outbound, inspection, storage, and transfer transactions.
Created Excel files to facilitate transfer of Warehouse Management information to SAP Accounting System.
Spencer Gifts / Spirit Halloween - Senior Application Developer
Egg Harbor, NJ • 10/2018 - 01/2019
Developed code and designed application based on user specifications.
Modified existing code to correct errors and improve performance.
Created advanced SQL queries to extract data to be converted and interfaced into the new platform for the company.
Tested, debugged and deployed software upgrades and enhancements.
Collaborated with other engineers to create features across the software to enhance user experience.
Blount Memorial Hospital - Senior Programmer/Analyst
Maryville, TN • 07/1999 - 07/2016
Responsible for designing and implementing web-based systems for production. Experienced in developing programs using RPG400/RPGIV/RPG ILE (Free) and SQL on the AS400 iSeries platform.
Offered technical support to department users of varying technical abilities and executed customizations to meet their needs.
Utilized strong technical skills to ensure the successful implementation and operation of the systems.
Led the research and coordination for configuring a new iSeries system to meet the future requirements and collaborated with the hardware vendor to order and install the system.
Worked with management and users to gather requirements for new software systems to enhance patient care and reporting capabilities.
Implemented and configured the new systems and provided training to users. Utilized strong project management skills to ensure the successful execution of these initiatives.
Designed, developed, and maintained multiple interfaces to populate clinical and financial applications.
Created SQL stored procedures to extract data from Paragon for submission to various state and federal agencies.
Provided maintenance, customization, and user support for the Infinium Accounting System, including modules for Accounts Payable, Accounts Receivable, General Ledger, Accounts Receivable, and Job Cost.
Responded to user requests and analyzed and implemented customizations to the Infinium financial and materials management systems.
Performed maintenance and modifications to the McKesson Series patient accounting system, which included Payroll, Human Resources, and Flex benefits. These systems were written in RPG/400 and iSeries CL, with embedded SQL and free form RPG.
Database Administration: Series: Installed, configured, and managed the new iSeries model 820. Conducted system performance monitoring and tuning and applied IBM PTFs as necessary. Set up and maintained user and application security using user groups and group profiles. Maintained, organized, and purged databases as needed and ensured proper connectivity for the applications that used them. Created and maintained logical and physical files and designed new logical access paths to improve system performance.
Database Administration: MS SQL Server: Applied patches and updates to the SQL platform as required. Conducted system performance monitoring and tuning. Determined, designed, and maintained user and data access security. Set up automated backup and database maintenance procedures, including purging, rebuilding indexes, and additional jobs.
Composed written user and technical documents to improve understanding of customized application processes and reports.
Assisted users in understanding and utilizing the systems effectively, providing a high level of technical support.
Weidenhammer Systems Corporation - Senior Programmer/Analyst
Reading, PA • 01/1998 - 06/1999
Project manager responsible for analyzing, designing, and implementing all code changes in the distribution and inventory applications on the AS400/iSeries platform to ensure Y2K compliance for clients utilizing RPG400/RPGIV/RPG ILE (Free) and SQL programming.
Created and customized applications to meet the unique needs for the clients to increase productivity and streamline workflow processes. Developed a Lotus Notes database for the company to be utilized for email and inventory tracking to improve overall business processes.
Boston Technologies Inc - Senior Programmer/Analyst
Vineland, NJ • 04/1989 - 12/1997
Dual responsibilities as head programmer and application developer for clinical billing, financial and human resources applications.
Developed requested programs using RPG400/RPGIV/RPG ILE (Free) and SQL on the AS/400 iSeries platform.
Developed a Piece Rate processing module for the company payroll system which increased company revenue by providing additional payroll processing capability.
Created custom reports for the state's Department of Alcohol and Substance Abuse, Department of Children and Families (Mental Health, and Human Resources) in states of Ohio, Virginia, Indiana, Illinois and Michigan.
Developed an automatic distribution media creation program for all production application modules purchased by the clients.
Converted and migrated the company’s Human Services Software package from RPGII on the System/36 to RPG/400 on the iSeries platform. This involved rewriting the OCL, externalizing all display screens and data files, and all necessary data conversions.
Designed and developed series of enhancements to streamline the claim submissions for Medicare, Medicaid and commercial carriers.
Converted the company HR software package to iSeries which required rewriting several “call” programs throughout the application to function successfully.
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