GENERAL MANAGER

C O N T A C T PROFESSIONAL SUMMARY

*** – 200 – 9394

adxnx9@r.postjobfree.com

Orange County, California

https://www.linkedin.com/in/mou

-rahman-9665a630/

E D U C AT I O N

Bachelors Communications Studies

California State University of Long Beach

Long Beach, California 2006

Media Broadcast Certification

Connecticut School of Broadcasting at NBC

Universal

Studio City, California 2009

C E R T I F I C AT I O N S

Bachelor of Arts, Communication Studies

Long Beach, 2006

Dean’s List recipient

Long Beach, 2004, 2005, 2006

President’s Honor’s List

Long Beach, 2006

Media and Broadcast Certification

Connecticut School of Broadcasting, 2009

Final Cut Pro, B-roll, Avid Production,

Voiceover, Edit, Publication

NBC Universal Studio City, 2009

InterAct Peer Troupe Volunteer

Long Beach, 2006

VA Hospital & Juvenile Detention Camps

Long Beach, 2006 – Volunteer

Miss Asia USA

Glendale, 2004

Top 10 Finalist/Winner Best National Costume

Accomplished and high-performing operations and visual manager offering 13+ years of expertise in building and optimizing high volume sales in retail/fashion industry, to maximize business outcomes in strategic planning, marketing, visual merchandising, and managing segment goals in retail/service industries. Skilled strategist and visionary with a track record of delivering optimal results in high-growth competitive environments through initiatives that exceed operational performance targets.

PROFESSIONAL EXPERIENCE

GENERAL MANAGER

Kids Atelier Costa Mesa, California 2022 – Present

• Showcasing high end Luxury Brands to high end clientele ranging from designer wardrobing to special occasion wear.

• Processed weekly intake of brand name designers including Moncler, Balenciaga, Givenchy, Dolce & Gabbana, Balmain, Moschino, Versace, Off-White, Palm Angel, Kenzo, Stella McCartney, Molo, and many others. Refreshed merchandising daily to cater to on trend styling for clients.

• Maintained monthly commission incentive by building high end client lists, following up on stylists appointment setting and life styling new looks to generate volume sales and added additional daily Ecommerce/Digital support.

GENERAL MANAGER

AllSaints Costa Mesa, California 2021 – October 2022

• Actively turned a double-digit negative volume store into a +32% profit increase within 6 months of hire.

• Delivered positive sales targets with clear communication among team members, generating realistic goals with strategic client acquisition, training staff with product knowledge/trends, and effectively planned and executed monthly floor sets.

• Maintained monthly bonus incentive by optimizing productivity and project timelines, establishing a highly motivated work environment, and creating innovative approaches to premiere customer engagement while developing quality client bookings resulting in a 20% increase in direct high end client sales.

• Developed, trained, and recruited high performing employees to achieve sales while enforcing policies and procedures, visual standards, and guidelines. STORE MANAGER

Guess, Inc. Ontario, California 2017 – 2021

• Effectively turned a high-volume negative comp Factory/Outlet Division store into the number one profitable store within 6 months of hire.

• Hired, recruited and trained 2 new Co-Managers and internally promoted 5 Assistant Managers within 3 years and became the “Training Store” for all future leaders in region while running a team of 50 employees.

• Drove daily sales with an emphasis on strong product merchandising and effective customer service techniques which qualified store to reach 2nd level tier within 2 years and tripling regional volume.

• Successfully planned and launched monthly floor sets while hosting high level corporate walk throughs highlighting commercial moves through product sell through.

• Worked closely with the corporate allocations department to drive daily business through product sales mix versus stock unit mix and understanding demographic trends.

• Tracked key performance indicators daily in order to impact talent development.

MOU RAHMAN

MOU RAHMAN

S K I L L S

TECHNICAL

Microsoft Office Outlook

Payroll & Scheduling

Sales & Marketing Optimization

Microsoft Excel

PROFESSIONAL

• Organizational Training and Development

• Operational Process Analysis

• Competitive Sales Strategies

• Visual Merchandising

• Floor Set Digital Mapping and Execution

• Key Performance Indicators

• Customer Acquisition Strategy

• Profit & Loss Management

• Human Resources Partnership

• Business Turnaround

• Cross- Functional Team Leadership

• Luxury Brand Development

• Cost Reduction Strategy

• Performance Improvement

• Payroll Scheduling and Control

• Recruiting and Hiring

• Clientele Styling and Bookings

• National / Regional Sales

• Business and Financial Acumen

A F F I L I AT I O N S

Assistant to Professor 2004– 2006

California State University Long Beach

Interact Peer Troupe Club Member- Volunteer at

Nationwide College Campuses, VA Hospitals,

Juvenile Detention camps, Rape/Trauma centers.

Raised awareness for racial profiling and aid to

battered women.

L A N G U A G E S

English (native)

Bengali (native)

EXPERIENCE CONTINUED…

STORE MANAGER

Forever 21 Huntington Beach, California 2011 – 2017

• Managed a fast fashion high volume 46,000 sq. foot flagship store and assisted in the NSO of this location.

• Efficiently hired, trained and scheduled a staff of 90-150 employees and exceeded sales of an average of $350K per month and $10M annually.

• Known as the District Training Manager and was able to develop and train worldwide teams from South America and Asia in learning how to successfully manage their own prospective locations.

• Promoted to Store Manager after 7 months for achieving top District sales comp and company wide recognition.

• Coached and promoted 25 sales associates to 9 Lead Service Managers, 10 Visual Merchandisers and 6 Assistant Managers within 6 years.

• Received district recognition in top achievements in the company rewards program on a yearly basis.

PERSONAL BANKER

Wells Fargo Bank Bellflower, California 2009–2011

• Professional Relationship Banker responsible for helping to fulfill client banking needs and connect them with various account services.

• Opened new accounts based on clients’ financial activities and maintained existing accounts by sourcing extensive book of business.

• Assisted clients in opening lines of credit, business accounts, mortgage accounts and refinance, and helped in overall money management.

• Exceeded weekly business goals and account profiling by partnering with service and teller referrals.

ASSISTANT MANAGER

Enterprise Rent A Car Long Beach, California 2006 – 2009

• Managed four rental car branches and 30 employees in a 350-1,200 car fleet.

• Networked and marketed 32 local dealerships and body shops and built lifelong corporate relationships with General Managers, shop owners, insurance agents, and branch area managers.

• Achieved top line sales quotas with competitive sales strategies, client and owner relations, and practicing tactical sales methods and collaboration.

• Promoted to Assistant Manager within a year by training employees on sales techniques and efficient return business methods.

• Earned 10 monthly top sales awards and area recognition.

• Streamlined operational processes to improve efficiency and expand fleet by 35%. Entertainment News Intern

E! Entertainment Television Los Angeles, CA 2004 – 2006

• Responsible for collecting celebrity news reels and b-roll in partnership with show producers in avid labs.

• Assisted production personnel on site behind the scenes on affiliated shows.

• Took part in helping reporters on location at movie premieres by recording timelines and additional shorts and creating copy.

• Helped produce celebrity profiles, monitor voiceovers, avid reels, and 30-minute show segments.

REFERENCES

A W A R D S

TOP SALES PERFORMER OF THE YEAR

Guess & Forever21 & AllSaints 2011-2022

MARIO RYBANSKY

IT DIRECTOR

Digital One LLC

415- 322-9104

adxnx9@r.postjobfree.com

EDDIE VIEMERIS

DISTRICT MANAGER

Guess, Inc.

310-***-****

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