Martha Manns

**** ********* ***

Peoria, Illinois 61604

309-***-****

adxnwz@r.postjobfree.com

Objective: Seeking employment with a company that will allow me to utilize my customer service skills as a Waiter/Waitress position. A position as a Banquet, Head Waiter/Waitress in a major corporation. Experience: Dotty’s

Gaming Hostess 12/16 to present

•Making drinks

•counting money

•Keeping store clean

•Doing food and drink

Inventory

•Cooking food to order

•Handling gaming

disputes

Experience: Flat top Grill Peoria, IL

Server/Bartender 10/2015 to 08/16

Carried trays of food to individual tables for diners.

Cleaned and maintained work area.

Replenished supplies of food and tableware.

Counting money

Taking orders

Making drinks

Hgs Peoria, IL

Customer Service Representative 11/2012 to 03/2016

Endeavored to resolve personnel grievances and submitted unresolved grievances to higher authority.

Kept records of services in progress.

Notified customers when service was completed and accepted payments.

Performed clerical duties, such as typing, proofreading and sorting mail.

Successfully handled inbound calls

Discussed problems and suggested techniques for improvement.

Structured and maintained a 90% complanice

Arby’s Thornton, Co

Cashier 01/12 to 11-2012

Operated cash register to itemize and total customers' purchases in stores.

Collected cash, check, and charge payments from customers and made change for cash transactions.

Stocked shelves and marked prices on items.

Counted money in cash drawer at beginning and end of work shift. Education: Manuel High School Peoria, IL

Diploma

References: Available upon request

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