Service Representative Customer
Resume:
Scott Davis
Winfield, PA 17889
- Cell: 570-***-****
*****@***.***
SUMMARY
.Senior Service Engineer - Well versed in providing strong customer service and troubleshooting skills. Experienced in the field of equipment startups, commissioning, repair of equipment, sample analysis, report writing, regulatory compliance, and documentation. Strong ability in the troubleshooting of complex scientific analyzers, control circuitry, continuous emission monitoring equipment. Knowledgeable of power plant facilities. Industrial facilities technician with maintenance experience in a manufacturing environment. Industrial, mechanical, and electrical experience, including programming of and troubleshooting of Programming Logic Controllers, control circuitry, motor control, and all facets of industrial equipment maintenance. Possess strong mechanical aptitude. Experienced in printing presses and high speed production equipment. Also experienced in food production field. Key skills include
• Blueprint Reading • Mechanical experience
• Complex System Troubleshooting • Verbal / Written Presentation
• People Supervision • Customer Service
• Systems Analysis/Evaluation
• HMI Wonderware Insight 5.6, Data Panel
• Experience with pneumatics and hydraulic
• Commissioning and Certification of
Equipment
• PLC troubleshooting and programming,
AB plc5 AB slc 500 GE Fanuc,
Modicon, AB Panel View 900
• Sale of Maintenance contracts
• Six Sigma training
Motor controls experience single and
three phase.
• Computer Skills with word, excel,
power point
• Staff Training / Coaching • Project Management
• Printing Press Operation
• Robotics ABB/Palletizing maintenance
and repair.
• Food Production Operations and
Maintenance
• Packaging Equipment
PROFESSIONAL EXPERIENCE
TRIANGLE PACKAGING:
Northeast Service Representative
CHICAGO, ILLINOIS
Triangle Packaging is a complete services Company in the packaging industry, Concentrations being made on Bagging Machines, Cartoners, Scales and Customer Services.
Responsibilities:
Customer service
Service and repair
Commissioning and startup of Equipment.
Hired as Northeast Service Representative for Triangle Packaging. Jan 24 2021 to May 26th 2022
FIELDCORE:
Field Service Engineer
Tampa, Florida
A subsidiary of General Electric, FieldCore is a complete services company for the power generation industry Responsibilities:
Customer Service
Generator commissioning
Electrical Excitation
Technical Advisor of all electrical issues relating to gas and steam turbines and generators Field Service Engineer for the startup and commissioning of steam and gas power generating equipment Electrical lead and supervisor on turnkey projects for the power generation equipment Commissioning Testing of all electrical equipment
Testing of all plc programs
Commissioning and startup of MCC,s
Medium switchgear commissioning
Maintenance and troubleshooting of all electrical equipment Reason for Leaving
FieldCore has recently conducted a company wide layoff for new startups and from a shortage of outages due to covid 19 Feb 2018 to Sept 2020
Meeker Equipment
Senior field Service Engineer
Belleville, PA
A heavy steel manufacturer for asphalt, concrete oil and gas industries Responsibilities:
The setup, startup and commissioning of all equipment on customer sites. Customer Service
Research and Development of new equipment.
Root cause development on existing equipment that led to better equipment development. Supervising of work crews
Maintenance of combustion systems and gas lines
Troubleshooting of mechanical electrical and plc issues of equipment Reason for leaving
I was the only Field Service Engineer and I was working without overtime and pursued better opportunity. 2015 to 2017
Control Analytics
Export, Pa
Senior Service Technician
Responsibilities included: assisted in startup and commissioning of continuous emission monitoring equipment, ensured proper installations through interpretation of blueprints, completed certification requirements of equipment in accordance with local, state, and governmental regulatory requirements, domestically.
In addition:
• Assisted in implementation of operations, maintenance and capital programs.
• Completed all repairs and maintenance work to company standards.
• Managed work with little supervision.
• Supported other technicians in equipment maintenance and repair. Reason for leaving
Company was experiencing a lack of work resulting in long distance commutes to office in Pittsburgh and I decided to pursue better opportunity
Senior Field Service Engineer
Cons arc Corp. Rancocas NJ
Nov 2011 to Aug 2013
A leading international manufacturer,of various induction arc furnaces. This includes vacuum arc re-melt furnaces, electrostatic re-melt furnaces, brazing furnaces. Responsibilities include the startup and commissioning of systems nationally and internationally. Quality assurance testing for equipment before shipping. This includes all testing of power supplies and controls of equipment.
• Completed all repairs and maintenance work to company standards
• Managed work with little supervision
• Work with Wonderware Software, PLC control logic 5000, profibus, Siemens PLC Logix 500 PLC, control net
• Work with mechanical pumps and blowers, gear boxes, hydraulics and pneumatic valves.
• Work with Servos and VFD’s
• Expert troubleshooter
• Work with vacuums to Microns
• Controls, configurations, testing,
• Testing of Power Supplies, transformers, Switchgear.
• Work with Voltage up to 4160
• Work with current up to 25k amps
BABCOCK AND WILCOX (B&W)/GE ENERGY SERVICES/KVB Enentec 2001 - 2011
2849 Sterling Dr,
Hatfield, PA 19440
A leading, international provider of energy products and services, B&W Provides, skilled and experienced resources focused on meeting the world's growing demand for commercial nuclear energy, and the industry's most advanced steam generating equipment, emissions control equipment, and services for the existing fleet of power plants. Senior Service Technician
Responsibilities included: assisted in startup and commissioning of continuous emission monitoring equipment, ensured proper installations through interpretation of blueprints, completed certification requirements of equipment in accordance with local, state, and governmental regulatory requirements, both internationally and domestically. International projects in the Middle East, Europe, Far East, South America and Canada. Performed preventative maintenance on electrical and mechanical panels and distribution systems.
In addition:
• Assisted in implementation of operations, maintenance and capital programs.
• Completed all repairs and maintenance work to company standards.
• Managed work with little supervision.
• Supported other technicians in equipment maintenance and repair.
• Developed and implemented a training course for customers in the theory, maintenance and repair of continuous emission monitoring systems.
FLEXI-TECH (SUBSIDIARY OF AMERICAN COLOR GRAPHICS) 1998 to 2000
14 Barnhart Drive
Hanover, PA 17331
A regional company engaged in the printing of advertising inserts and newspaper products. Senior Electrical Technician
Ensured the safe and efficient operation of high speed printing presses, maintained single and 3 phase motors and variable speed drives, servo motors, DC motors, motor control, and control circuitry. Programmed and troubleshot operator interface systems, electronic equipment, electronic circuitry. Also assisted in mechanical overhauls of press equipment, maintenance and troubleshooting of oven systems and performed preventative maintenance on electrical panels and distribution systems. Robotics maintenance and repair/ABB
BIO-OXIDATION COMPANY
1995-1998
17 North Washington st
Greencastle, Pa 17225
Designed, manufactured, and managed medical waste incineration systems. Senior Technician
Assisted in the R&D of prototype medical waste incineration systems, performed program changes in software to enhance operation of system, conducted performance testing on combustion in concert with state and federal regulatory regulations. Also performed maintenance and troubleshooting on electrical, electronic and mechanical equipment. Installed and maintained hydraulic, pneumatic equipment, and maintained and inspected combustion equipment.
TYSON FOODS, New Holland, PA
A global company in the manufacturing of poultry products Technician
Setup equipment for production and maintained electrical and mechanical equipment Troubleshooting of equipment to keep production running at optimal level Prior to 1989
Owned and operated own business
Technician for Eastern Bloodstock in Grantville, Pa Technician for Schadler Bros. in Harrisburg Pa
EDUCATION
Associates Degree in Electrical Engineering Technology, Penn State College of Technology, Williamsport, PA
COMPUTER PROFICIENCY
Intermediate to advanced expertise in MS-Office including Word, Access, Excel, and PowerPoint
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