Profile of Qualifications

Accomplished Sustainable Tourism Specialist eager to contribute 5+ years of professional experience in Strategic Analysis, Reporting, Program Management and Stakeholder Engagement toward maximizing a top employer’s success

Dynamic communication and interpersonal relation skills with a continual commitment to discussing research findings, client data, and sustainability performance with team members, management, and clients

Influential self-starter who quickly rectifies on-site and virtual challenges by streamlining operations, eliminating environmental-related risks, and adapting to evolving scenarios in fast- paced environments

Strategically prioritize, coordinate, and manage multiple projects to optimize productivity and efficiency

Offer an understanding of sustainable tourism trend analysis, emissions reporting, and certification auditing

Career Highlights

Successfully increased recertification compliance by 800% and the population of best management practice resources to Actively Green SMS by over 3000%

Drove an increase in engagement by 200% and climate action by 160% while interacting with 250 businesses

Achieved a 400% increase in programmatic tracking and reporting; led to an increase in marketing opportunities for certified hotels and accommodations by 600%

Boosted outreach efforts by 700%+ in support sustainable business practices throughout the Vail Valley of Colorado

Coordinated seasonal internships that boosted workforce development for local residents by 100% annually

Secured annual savings of $2700+

Professional Experience

GREENSTEP SOLUTIONS, INC. – KELOWNA, BC, CA 2022 – PRESENT SUSTAINABLE TOURISM SPECIALIST

• Apply analytical skills and specialist knowledge to deliver technical guidance and reports in support of client projects related to sustainability

• Guide business and destination clients through the GreenStep Certification process, including interpretation of results, reviewing evidence, drafting and publishing reports, and providing support and guidance

• Support the team with client communications including but not limited to responding to emails, scheduling/rescheduling calls, providing resources and tools, and managing client relationships

• Manage and analyze data to inform the creation of sustainability action plans

• Publish sustainability action plans related to each business or destination based on assessment results

WALKING MOUNTAINS SCIENCE CENTER – AVON, CO, USA

2019 – 2022

SUSTAINABILITY PROGRAMS COORDINATOR

• Strategically coordinate, plan, and manage operations for the Actively Green Sustainable Business Training, Certification, and Engagement Program for regional businesses in various industries

• Utilize the program’s Travelife Sustainability Management System (SMS) to educate 70 businesses about certification and recertification standards set by the council

• Produce in-depth reports that highlight programmatic collective impact including emissions and certifications for 12+ Online Travel Agencies (OTA)

• Oversee the facilitation of 18 workshop and training sessions on an annual basis

• Productively manage community relations to encourage ongoing support with climate action objectives and business sustainability performance improvements

• Work collaboratively with team members in achieving targets for the Town of Vail’s Sustainable Destination Certification Project and Mountain IDEAL Global Sustainable Tourism Council

“Recognized” Standard Project

DAVENPORT COMMUNITY SCHOOL DISTRICT – DAVENPORT, IA, USA 2018 – 2019 SUSTAINABILITY COORDINATOR

• Skillfully developed and implemented strategic initiatives for reducing resource consumption, improving material management, and increasing system efficiencies throughout the school district

• Integrated environmental education and experiential learning into curriculum and teacher lesson plans to expand student understanding of sustainability practices

• Guaranteed operational expenses adhered to struct budgetary constraints

• Spearheaded the creation of several programs and projects including the Energy Efficiency and Environmental Sustainability School Board Policy, student and staff “Green Teams”, stakeholder- specific Resource Conservation Guides, Resilient Davenport events, and the Climate Action Plan for the district

WESTERN ORGANIZATION OF RESOURCE COUNCILS – BILLINGS, MT, USA 2018 INTERN FOR REGIONAL ORGANIZER

• Proficiently analyzed coal mine cleanup data across the Western US for qualitative and quantitative patterns; prepared reports, fact sheets, graphics, and distillations of findings for policy-makers, federal and state agencies, and other local interested parties as necessary

• Authored an article about consequent benefits of reclamation at western coal mines APPLIED SUSTAINABILITY GROUP – WALNUT CREEK, CA, USA 2018

ASSOCIATE

• Showcased career opportunities for undergraduate students, graduate students, recent graduates, and young professionals on organization website

• Established educational resources for K-16 students with a focus on sustainability initiatives and actions

ICLEI USA: LOCAL GOVERNMENTS FOR SUSTAINABILITY – DENVER, CO, USA 2017 GRADUATE RESEARCHER / CONSULTANT FOR EXECUTIVE DIRECTOR; 2017

• Remained in constant contact with new ICLEI Affiliates of Higher Education and local governments to communicate the benefits of sustainability projects

• Built long-term relationships with key partners to accelerate and enhance the implementation of sustainability improvements and climate change initiatives

• Leveraged presentation skills to co-host a webinar on the impacts, efforts, and benefits of local government-university collaboration on sustainability and climate action INTERN FOR PROGRAMS OFFICER & SENIOR OFFICER OF NETWORK RELATIONS; 2017 – 2018

• Played a vital role in ensuring the seamless inventory of 100+ ICLEI-member local governments’ climate action plans by collecting information on climate, renewable energy, and emission goals

• Maintained accurate and updated records of resources and data

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