Maintenance Technician Customer Service
Resume:
Gregg Nelson
EMCS Technician
************@***.***
Massillon, OH 44646
Willing to relocate anywhere
Authorized to work in the US for any employer
Summary
Facilities Technician with an EPA-Certified Universal License and outstanding analytical and problem solving skills. Solid background in customer service. Reliable Facilities Technician who is detail- and results-oriented and possesses an exceptional commitment to safety, quality and service.
Facilities Technician with an EPA-Certified Universal License and outstanding analytical and problem solving skills. Solid background in customer service. Reliable Facilities Technician who is detail- and results-oriented and possesses an exceptional commitment to safety, quality and service.
Work experience
Maintenance Engineer
Maintenance Engineer
Marine Terrace Resort - Daytona Beach, FL
July 2016 to April 2023
All HVAC duties, all electrical duties, all plumbing duties, all appliance repair, everything mechanical or electrical at the resort was my responsibility to maintain, minor carpentry, drywall repair and painting, pool equipment maintenance and repair but seldom serviced the daily pool operation. I also supervised a team of upto four technicians.
EMCS Technician
EMCS Technician
NBC Universal Studios Orlando Resort
October 2014 to August 2015
While Working at NBC Universal Orlando Resort I was responsible for all common area lighting that was not controlled by individual ride and show attractions. Via computer I turned on and off lighting according to the needs of the operation. I was also responsible for setting HVAC set points in all resort buildings according to operational need. This entailed setting temperatures and the run schedule to keep team members and guests comfortable while at the same time being mindful of energy conservation. I was also responsible for monitoring the Fire Control Systems across all three properties. I needed to monitor trouble codes, pre alarms and full alarm. This monitoring was done via computer supervision. When there was an issue at the location I would respond to that area and determine the risk to people and assets and then take appropriate actions. In most cases it was to determine what set off the building alarm and take actions to prevent it from occurring again in an ethical manner. In most cases it was park services pressure washing in the area and setting of the smoke detectors. In those cases I went to the fire panel and disabled temporarily the sensor sounding the alarm. In other cases I replaced faulty sensors. Finally I was responsible for reviewing Lock Out Tag Out (LOTO) procedures on all equipment across all three properties to verify the proper LOTO procedures. I also troubleshot and repaired various sensors and actuators on HVAC and lighting systems.
Maintenance Technician
Maintenance Technician
Franklin Street Property Management - Tampa, FL
September 2013 to July 2014
Townsgate Apartments- Plant City, Fl.
While working at Franklin Street Property Management I did troubleshooting, repair, and preventative maintenance on their buildings. I also did apartment trash outs and make readies. I also performed repairs to occupied apartments including A/C systems, appliance repair, plumbing, and electrical. I also performed drywall repair and minor carpentry.
A/C Plumber Area Mechanic
A/C Plumber Area Mechanic
Walt Disney World Resort - Lake Buena Vista, FL
July 2000 to May 2013
While working at Disney in Engineering Services, I did troubleshooting, repair, and preventative maintenance on their buildings and guest rooms. I repaired or replaced lights, ballasts, switches, outlets, and ceiling fans. I worked on direct expansion and chilled water air handlers and condensing units. I serviced Locinvar and Raypac gas fired boilers for both building hot water and pool/spa heaters as well as the mixing valves and other controls. I serviced pool pumps and the PVC plumbing associated with the pools. I also worked on plumbing fixtures which included the clearing and repair of drains, the replacement and repair of sinks, faucets, water closets, water heaters, steam wells and dish machines. I serviced both gas and electric commercial and residential cooking appliances as well as any other equipment found in a commercial kitchen. I serviced soda systems, beer systems, bar equipment, exhaust fans, and refrigeration equipment. I was responsible for looking up the parts that I needed and using the proper channels to acquire those parts. I was also responsible for communicating with guests, management, kitchen staff, customers, and third party vendors.
• Repaired and calibrated equipment using precision measuring instruments.
• Diagnosed mechanical problems and determined the best ways to correct them.
• Installed pipe systems and plumbing.
• Inspected drives, motors and belts.
• Followed routine and preventative maintenance checklists.
• Repaired defective equipment parts.
• Operated tools, including hoists, saws and drills.
• Monitored water treatment systems and conducted plant boiler water testing.
• Referenced blueprints, repair manuals and parts catalogs for complex repairs.
• Safely operated standard and aerial lift vehicles.
• Conducted preventive and corrective maintenance on bearings, pumps, shafts and fans.
• Documented all maintenance and repairs.
• Directed operation and maintenance of building mechanical and utility systems.
• Scheduled contractors for projects and distributed work orders.
• Monitored Building Management Systems (BMS).
• Managed tool shop, monitored stock levels and ordered parts.
Education
EMT (emergency medical tech)
EMT (emergency medical tech)
Daytona State College - Daytona Beach, FL
May 2017 to August 2017
Drafting and Interior Design
Drafting and Interior Design
Daytona State College
2015
HVAC/Refrigeration
HVAC/Refrigeration
Mid Florida Tech - Orlando, FL
2004
Business Management
Business Management
Community College Of Vermont - Burlington, VT
1990 to 1992
Skills
Mechanical Knowledge
Appliance Repair
Facilities Maintenance
Equipment Repair
Electrical Experience
Plumbing
Handyman
Boiler
Precision Measuring Instruments
Blueprint Reading
Refrigeration
Pool Maintenance
HVAC/R
Service Technician Experience
Carpentry
Automotive Repair
Troubleshooting
Mechanic Experience
Certifications and licenses
CFC 608 Universal
2002 to Present
Required for refrigerant handling
CFC 609
2002 to present
Required for refrigerant handling
Additional information
Skills • General building maintenance • Competent with power tools • Commercial and residential maintenance • CFC Universal 608 certified • Certified Air Conditioning Technician • Excellent safety record • CFC 609 certified
Skills
• General building maintenance
• Competent with power tools
• Commercial and residential maintenance
• CFC Universal 608 certified
• Certified Air Conditioning Technician
• Excellent safety record
• CFC 609 certified
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