PONNIE S NAIR

Location: Sharjah

Email: adxntr@r.postjobfree.com

Mobile: 056-*******

Nationality: Indian

Languages: English, Hindi and Malayalam

Marital Status: Married

Visa Status: Hamriyah Free Zone Visa

EXECUTIVE SECRETARY– OFFICE MANAGEMENT

PROFILE SUMMARY

A Skilled Administrator with strong organizational and office management skills, paired with the ability to prioritize tasks, liaise with various departments and render customer service with high professional etiquettes. Adept at coordinating human resources and employee management. Proven expertise in data filing, storage and documents, managing incoming/outgoing communication through mailers and calls, managing office requirements including supplies and equipment. Ability to develop and implement policy and procedures while delivering efficient customer service. A proactive professional with strong communication skills and office etiquettes, paired with the ability to effectively deliver high-quality service, and communicate with customers/clients. CORE COMPETENCIES

Office Documentation Communication Management Office Supply Management

Meeting Coordination Booking Schedule Client Coordination

Corporate Reporting Customer Service Client Management

Admin Operations Policy & Procedures Time Management

Phone Etiquettes Email Etiquettes Technical Proficiency

Data Filing MS Office Applications Secretarial Duties ACHIEVEMENTS

• Received consistent appreciation from higher management in the delivery of excelling service, with selection for receiving increment for 3 months in a row (with Aecom).

• Successfully aligned and updated records of over 800 employees in a systematic order, post joining Aecom ORGANIZATION EXPERIENCE

LAMPRELL HAMRIYAH JUNE 22 Till Present

Technical Administrator -NDT/QC

Technical Administrator NDT/QC

Responsibilities:

Raise MR, once MR request received check equipment ready, forecasted or not, if not take approval before creating MR.

Update MR Tracker & equipment Portal once item is received.

Request for gate pass and clearance from Customs.

Assist with MIN.

All Calibration Certificates Scan and Save in Respective Folder with Serial number.

Update the main Crosscheck sheet with the new dump data

Add detains in the Crosscheck column.

Allocation and issue of equipment

Update in new equipment / issue of equipment and after calibration.

Physical Verification of the stock at least in 6 months (Audit Point)

Maintain VAC register.

Maintain all Excel files and signed PDF in respective folder.

Notify QC/ NDT inspectors for Vision Test.

Support NDT Level III to update NDT personnel Qualification/ Certification module. PALACE HONDA KAYAMKULAM AUGUST 2018 To DEC 2021

Sales Quality Manager

PResponsibilities:

• Maintaining Customer Satisfaction

• Follow up with Customers after booking

• Arranging vehicle ready for Delivery

• Informing Customer Delivery Date and getting all arrangements ready

• Co-ordination Delivery and explaining to customers the formalities for the RTO process

• Follow up after Delivery

• TP Confirmation

• HSRP Ordering online and fixing

• PSF calling and taking customer satisfaction

• Dealing with customer complaints and resolving all H121 Complaints.

• Maintaining CSI score

• Chassis No. Allotment

ARABIAN PRINTING PRESS LLC AJMAN UAE MAR 2013 – JUNE 2017 Executive Secretary

Responsibilities:

• In charge of managing the staff and all communications, while ensuring all communication is addressed professionally.

• Handling general correspondence, including preparing business letters, reports, and other corporate documentation along with minutes of meetings.

• Developing and managing all administrative systems, including record management, stationery and supply management, filing systems, training and development.

• Arranging management meetings and preparing minutes of the meeting as requested independently.

• Following up on payment details.

AECOM DUBAI UAE FEB 2006-NOV 2009

Executive Secretary to the HR Manager

20Responsibilities:

• In charge of maintaining HR policies and records, handling all incoming/outgoing communications including mailers.

• Maintained professional telephone and client service etiquettes, along with the provision of required assistance and support to the office staff.

• Executed administrative and secretarial duties, which include preparation of minutes of the meeting, follow up correspondence through email, letters and couriers.

• Handled scheduling and coordination of meetings and appointments as and when requested; managed document filing and achieve as per categories.

• In charge of maintaining official documentation of employees, invoices, purchases, and inventory. PAST EXPERIENCE

AL SHIRAWI GROUP DUBAI UAE MAR 2003 – JAN 2006

Receptionist

\Responsibilities:

Handled incoming and outgoing communications through email, call and fax; attended to front desk duties, which includes greeting visitors and customers; prepared invoices and letters; undertook document filing. GUIDANCE POINT, NAGPUR INDIA FEB 2000 – JAN 2002

Receptionist/ Office Administrator

Responsibilities:

Managing and assisting the head of operation on day to day activities, attending to front desk duties, which includes greeting visitors, customer, managing and filing document. ACADEMIC QUALIFICATIONS

Post Graduate Diploma in Computer Commercial Application, Nagpur University Bachelor of Science, SFS College – Nagpur University IT SKILLS

MS Office Internet Browsing

INTERESTS

Reading Travelling Cooking

Reference Available Upon Request

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