Customer Service Medical Billing
Resume:
Y V O N N E D A V Y
********@*****.***
Wellsboro, PA 16901
PROFESSIONAL SUMMARY
SKILLS
Product and service sales Regulatory compliance
Customer relationship building Asset protection
EXPERIENCE
Credit Union Teller, First Heritage Federal Credit Union, Feb 2014 Mar 2019, Wellsboro, PA
Handled diverse customer needs related to financial products, lines of credit and account features.
Employed excellent money handling abilities to operate and balance cash drawer daily.
Followed company and regulatory policies to protect customer and bank assets. Presented professional image and communication with co-workers, management and customers.
Updated customer accounts with new balance, payment and transfer information. Head Cashier Supervisor, Lowes, Oct 2010 Feb 2014, Mansfield, PA Operated and trained employees on POS system functions for smooth front-end operations.
Addressed escalated customer complaints and restored customer satisfaction with timely resolution for diverse concerns.
Trained and mentored staff members in customer service, cash handling and company policies.
Assigned cash drawers and reconciled transactions following each shift. Travel Consultant, AAA WCNY, Jul 2005 Mar 2010, Ithaca, NY Coordinated and planned hotel, leisure, air, tour and cruise travel arrangements. Created tour and travel packages to cultivate inclusive client experiences. Promptly responded to inquiries to promote professional client relations. Conversed with clients to determine destinations, financial considerations and hotel and attractions preferences.
Handled all aspects of clients' bookings, including airfare, car rental reservations and hotel accomodations.
Calculated travel costs, accommodations and the applicable taxes or tariffs for each customer.
YD
Sep 2021
EDUCATION
Associate of Science, Medical Billing and Coding
Ultimate Medical Academy Tampa, FL
GPA 2.8.
Minor in [Minor].
LANGUAGES
English, Advanced
Contact this candidate