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Customer Service Store Manager

Location:
Johannesburg, Gauteng, South Africa
Salary:
10 000 -20 000
Posted:
June 12, 2023

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Resume:

Page * of *

Dalene Cholwich

EXPERIENCE

Bayview Lodge (2008 to 2014)

Lodge Assistant

• Managed accounts receivable and accounts payable processes efficiently.

• Maintained accurate records of debtors and creditors, ensuring timely payments and collections.

• Collaborated with internal teams and external stakeholders to resolve billing discrepancies and address payment-related issues.

• Conducted credit evaluations of new clients and established credit limits accordingly.

• Prepared financial reports and statements related to debtors and creditors for management review.

• Utilized accounting software to monitor and reconcile outstanding balances and resolve discrepancies promptly.

• Stock control

• Procurement - securing and verifying supplier details and costing

• Customer service

• Human relations

• Meet with potential clients to provide information on services available for the purpose of obtaining their business.

• Worked with Clients to guide them through the event details and served as their personal coordinator throughout the entire planning process and event.

• Planned and coordinated menus, set up details, rentals, and desired specialty items with client and staff members.

Reason for leaving: Relocated to JHB

Reference: Jessyca – 060-***-****

Pizza del Forno (2015 to 2017)

Store Manager

Stock management and Snr Store Manager

• Managed accounts receivable and accounts payable processes efficiently.

• Maintained accurate records of debtors and creditors, ensuring timely payments and collections.

• Collaborated with internal teams and external stakeholders to resolve billing discrepancies and address payment-related issues.

• Conducted credit evaluations of new clients and established credit limits accordingly.

• Prepared financial reports and statements related to debtors and creditors for management review.

Java Park

Newmarket Park

Alberton

081-***-****

adxnrs@r.postjobfree.com

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• Utilized accounting software to monitor and reconcile outstanding balances and resolve discrepancies promptly.

• Stock control

• Procurement - securing and verifying supplier details and costing

• Customer service

• Human relations

• Meet with potential clients to provide information on services available for the purpose of obtaining their business.

• Worked with Clients to guide them through the event details and served as their personal coordinator throughout the entire planning process and event.

• Planned and coordinated menus, set up details, rentals, and desired specialty items with client and staff members.

• Invoicing, Debtors and Sales

• Planned events such as meetings, business functions and birthday parties

Reason for leaving: Under new ownership, decided not to renew my contract under the new ownership

Reference: Regina – 072-***-****

Romans Pizza (2017 to 2018)

Store Manager

• Managed accounts receivable and accounts payable processes efficiently.

• Maintained accurate records of debtors and creditors, ensuring timely payments and collections.

• Collaborated with internal teams and external stakeholders to resolve billing discrepancies and address payment-related issues.

• Conducted credit evaluations of new clients and established credit limits accordingly.

• Prepared financial reports and statements related to debtors and creditors for management review.

• Utilized accounting software to monitor and reconcile outstanding balances and resolve discrepancies promptly.

• Stock management

• Procurement - securing and verifying supplier details and costing

• Customer service

• Staff management

• Human Resources

• Training officer

Reason for leaving: Started own business

Reference: Andiswa – 084-***-****

SKILLS

Stock Management

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Proficient in managing debtors and creditors, ensuring accurate and up-to-date records.

Strong knowledge of accounting principles and financial analysis. Excellent attention to detail, ensuring timely payments and collections. Effective communication skills

Ability to work collaboratively with cross-functional teams and external stakeholders.

Shop Management

Cash flow Management

Staff management and daily tasks

Ordering of stock

Daily admin and office tasks

Internal staff development and training

Human resources

Procurement

Online ordering systems

Computer literate – basic

GAAP and Aura Stock management systems

Event management and execution

EDUCATION:

Completed:

Diploma in Effective Bookkeeping and Payroll

Currently Enrolled:

Diploma - SAGE 1 Accounting



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