Leslie Zamora Sosa

Available for work as soon as Hired,

Oakland, CA 94603

adxnr8@r.postjobfree.com

+1-408-***-****

Authorized to work in the US for any employer

Work Experience

Unarmed Security Officer

Tactical Advance Group - Santa Clara, CA

March 2022 to January 2023

Would help with day to day surveillance of entire building, would stay vigilant at all times making sure everyone is safe observe and report any suspicious or illegal activities to onsite Manager and or contact dispatch if necessary.Write a Daily report of my entire shift while on duty. Defuse any situation that arise between housing residents and or staff while in facility. Unarmed Security Officer

Inter-Con Security Systems - Santa Clara, CA

January 2022 to July 2022

Help out with entry and exit crowd control, traffic management, keep daily report, reports when someone is evading or cheating while taking written Exam at DMV . Keep alert observe and report. Enforce regulations and procedures or guidelines as requested. Unarmed Guard

Security Industry Specialists, Inc. - San Jose, CA March 2020 to March 2021

My role consists of being friendly and customer service focused. Maintain my observation in detail of any safety concerns maintain clearance to building access. Report anything I feel is important and or suspicious during my shifts in a proper and detailed format. Full -time/Premium Wireless Pro

Premium Retail Services - San Jose, CA

June 2018 to March 2019

Wireless sales, engage customers in a friendly manner, share my knowledge of latest wireless devices and keep guest up to date on promotions and phone plan deals, with AT&T and Verizon,with little to no supervision. Make sales,data entry provision and activate devices such as Apple, Samsung devices at wireless kiosk. Handle cash and debit,credit transactions in a timely manner. Tech Support Specialist/Key Holder

MarketSource - San Jose, CA

November 2017 to March 2018

Phone sales and Digital services, My role as a Tech was to explain to guest our plans, services with Direct TV/internet and Comcast TV/internet in a fun and friendly way. I would also help guest choose our latest phone plans and promotions with AT&T and Verizon and help guest . And of course last but not least process, payments as necessary. Assist with phone provision, activation on Kiosk system and following correct data entry process in order to avoid fraud. Keep record and count of day to day sales and devices, add received devices into inventory. Merchandise Coordinator

Marshalls /TJX - San Jose, CA

April 2016 to August 2016

As a home ordinator I would help out with making sure associates placed merchandise in the correct area fallowing correct guidelines. I also made sure the floor was always tidy and organized . I would work on projects throughout the day creating displays to promote merchandise and reach the store's sales goals and when needed also restock the shelfs with merchandise. I Team Member

Target

December 2014 to October 2015

Responsibilities

Guest services,helped them in a friendly professional accurate manner. Restock organize and maintain sales floor.

Skills Used

Cashier and costumer service skills

Sales Associate

Ross Dress For Less

2008 to 2013

Responsibilities

Cashier handle cash, credit and debit card and check payments, stock merchandise. Costumer Service engaged with guest in a friendly professional manner. Accomplishments

This was my actual first job so I would say I accomplished much. Over all I accomplished gaining retail experience, cashier and costumer service skills, and eventually I gained experience in stocking and receiving.

Skills Used

I'm bi-lingual translating is one of them,costumer service skilled,money skills. Retail Merchandiser

SAS Retail Services - San Jose, CA

March 2021

My responsibility in my current position consists of me traveling to different locations and removing expired weekly magazines and monthly, restocking check out stands and mainline sections with new magazines. Greeting customer and maintaining a relationship with our clients and assuring we are keeping their locations to standard.

Education

High school or equivalent

Sunnyvale Adult School

High school diploma

Skills

• Retail Sales (9 years)

• Cashiering (9 years)

• Merchandising (9 years)

• Key Holder

• Customer Service (10+ years)

• Bilingual

• Customer Care

• Data Entry (3 years)

• Housekeeping (Less than 1 year)

• Cleaning (3 years)

• Maintenance (Less than 1 year)

• Customer Service (10+ years)

• fast learner (10+ years)

• Inventory (5 years)

• Sales Experience

• Barista Experience

• Mobile Devices

• Translation

• Coffee Experience

• Guest Services

• Telemarketing

• Cash Handling

• Security

• Help Desk

• Network Support

• Computer Networking

• Technical Support

• Desktop Support

• Remote Access Software

• Porter Experience

• Surveillance

• CCTV

Certifications and Licenses

Guard Card

Armed Security License

Assessments

Security guard skills — Highly Proficient

November 2022

Assessing risks, enforcing security standards, and handling complaints Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Bi- lingual English/Spanish

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