Summary

Highly organized and detail-oriented Customer Service Representative, maintaining accurate records, and providing exceptional customer service. Satisfy the customer as a priority by giving fresh and quality products, quickly under established standards. Skilled in analyzing data, ability to handle difficult situations, and collaborating with cross-functional teams to improve customer service.

Skills and Competencies

●Strong communication skills

●Attention to detail.

●Problem-solving skills

●Time management skills

●Ability to work in a team.

●Cleanliness and speed

●Multi-tasking abilities

●Adaptability and flexibility

Professional Experience

Walmart Houston, Texas Deli Associate 2017 - 2018

●Improved Deli section sales by 10% through the effective pricing and merchandising of products, resulting in increased customer interest and sales.

●Maintained a clean and organized deli area, including food display cases, equipment, and storage areas.

●Reduced food waste through regularly monitoring inventory levels and effective product rotation and maintenance management.

●Assisted customers with their orders, answered menu item questions, and provided product and service recommendations.

Starpak Houston, Texas

Conversion Assistant 2016 - 2017

●Conducted daily inventory checks of material necessary for equipment operation, reducing waste by 5% and preventing production delays.

●Accurately entered data into the conversion software for over 50 production orders per week, reducing errors by 15% and increasing efficiency by 10%.

●Organized and maintained a filing system for closed production orders, reducing the time it took to locate past orders by 20%.

education and Certifications

99 Cent Food Handler.com

Texas Food Handler Certification # 3GLVUWF 2023 - 2025

Contact this candidate