Carmen L Caycedo

*** ******** ** ******, ** *****

Phone: 706-***-****

Email: adxno1@r.postjobfree.com

Availability: Job Type: Permanent; Hybrid, Remote

Work Schedule: Full-Time, Weekends

Work

Experience:

Benefefit Engagement Specialist

BCInsourcing, LLC 05/03/2021-Present

6363 College Blvd, Overland Park, KS 66211 Hours per week: 40 Supervisor: Caroline Morgan 256-***-****)

Okay to contact this Supervisor: Yes

- Representing BCInsourcing as Company Ambassador to the assigned client (Wayne-Sanderson Farms) by engaging in purpose-driven dialogue with the department leaders, providing support while exercising independent judgement to cultivate effective business relationships and maintaining rapport with all case partners and the client’s employees.

- Provide certified-license knowledge in client’s HR/Benefit meetings, New Employee Onboarding presentations, and group meetings for client’s managers to navigate the concerns of their department’s employees.

- Make independent decisions regarding outreach strategy while participating in the client’s initiatives and projects related to total rewards.

- Create an approachable environment in primary and secondary workplace locations, traveling as necessary or operating remotely, to engage and counsel employees about their core and voluntary benefit options and coverages. Exercises self-driven time management to efficiently respond to face-to-face impromptu service requests and provide timely answers to client and employee questions. Premium Audit Representative

Authorized Independent Contractor of AFIRM 01/06/2020-Present 3528 Precision Dr, #200 Fort Collins, CO 80528 Hours per week: 20 Supervisor: Melanie Cross 800-***-**** x7852)

Okay to contact this Supervisor: Yes

- Schedule and conduct telephone insurance audits of insured businesses on behalf of Insurance Carriers across the USA. Types of audits performed include workers’ compensation and general liability insurance policy audits.

- Interact with insured business Principals, Officers, and accounting staff to obtain ownership, payroll and subcontractor cost, and sales revenue by product class and location. Obtain financial reports and tax forms as necessary. Review financial information provided.

- Prepare a list of questions and contact the Insured should additional information regarding the audit be required.

- Perform research of insurance rules by carrier, state and code using ISO and PAAS research databases. Make recommendations for class code changes as warranted.

- Enter progress notes and submit audit reports using audit software programs.

- Collect and maintain documentation for audit.

- Gather and interpret information relevant to audit from records.

- Securely maintain and destroy files of confidential nature. Parenting Administrative Coordinator

Child And Parent Services (CAPS)

1000 W Hively Avenue

Elkhart, IN 46517 United States

12/2016– 12/2019

Hours per week: 32

Supervisor: Sarah Cole 574-***-****)

Okay to contact this Supervisor: Yes

- Supervision of Parenting Assistant

- Billing and other administrative responsibilities

- Support and assistance to Parenting Instructors

- Administrative support for the Triple P Program

- Bilingual Advocate for the Child and Family Advocacy Center at CAPS Supervisor/Group Leader at Press Ganey

Specialized Staffing

1001 E Jefferson Blvd.

South Bend, IN 46617 United States

11/2014– 10/2015

Hours per week: 35

Supervisor: Kimberly Wilcox, Specialized Staffing 574-***-****) / Nicole Sponseller, Press Ganey

(adxno1@r.postjobfree.com)

Okay to contact this Supervisor: Yes

- Supervision of temporary employees

- Payroll assistance

- Support and assistance to Press Ganey’s group leads Histology Assistant III

South Bend Medical Foundation

530 Lafayette Blvd.

South Bend, IN 46601 United States

10/2011 – 3/2017

Hours per week: 40

Supervisor: Donna Emge 574-***-****)

Okay to contact this Supervisor: Yes

- Gross Room Assistant

- Slides Distribution to pathologists

- Accession of specimens into the system

- Prepare histologic slides from tissue sections for microscopic examination and diagnosis by pathologists

- Embedding

Optical Imaging Clerk

South Bend Medical Foundation

530 Lafayette Blvd.

South Bend, IN 46601 United States

08/2010 - 10/2011

Hours per week: 40

Supervisor: Tina Schmanski 574-***-****)

Okay to contact this Supervisor: Yes

- Data entry

- Scanning and handling of confidential documents and medical records Accounts Receivable Clerk

South Bend Medical Foundation/Spherion

3310 Hickory Rd

Suite B3

Mishawaka, IN 46545 United States

08/2008 - 08/2010

Hours per week: 40

Supervisor: Tami Arnett 574-***-****)

Okay to contact this Supervisor: Yes

- data entry and detailing of return mail

- billing

- prepare claims for submission, edit and submit for facility services and process contractual adjustments for Indiana and Michigan Medicaid

Claims Examiner

Assurance Solutions

Torre Chardón

350 Avenida Carlos Chardón Suite 1101

San Juan, PR. 00918

01/2001 - 05/2008

Hours per week: 40

- Customer Service (by phone and walk-ins)

- Adjusting Disability, Unemployment and Life Claims

- Refer suspicious claims to the Special Investigation Unit

- Refer disability claims to the Independent Medical Examiners

- Adjusting Property Claims

Education: University of Phoenix, Axia College Phoenix, AZ United States Bachelor's Degree 04/2013

Major: Bachelor of Science in Business Minor: Small Business Management and Entrepreneurship University of Phoenix, Axia College Phoenix, AZ United States Associate's Degree 04/2011

GPA: 3.36 of a maximum 4.00

Credits Earned: 60 Semester hours

Major: Associate of Arts Minor: Information Technology Language

Skills:

Language Spoken Written Read

English Advanced Advanced Advanced

Spanish Advanced Advanced Advanced

References:

Name Employer Title Phone Email

Kristina Heldt Wayne-

Sanderson Farms

Co-worker 224-230-

6614

adxno1@r.postjobfree.com

Noemi Gonzalez Assurance

Solutions

Supervisor 787-250-

6470

adxno1@r.postjobfree.com

Emily Herriott Horizon

Education

Alliance

Triple P

Coordinator

574-596-

6139

adxno1@r.postjobfree.com

Tamara Fairbank Dartmouth

Hitchcock

Medical Center

Manager

603-998-

7835

adxno1@r.postjobfree.com Indicates professional reference

Additional

Information:

Medical Interpreter

Excellent Customer Service, Fully Bilingual (Spanish and English), Excellent Organizational Skills, Computer Knowledge (Microsoft Office/Internet), ICD-9 Coding (Basic Knowledge), Workday, Salesforce, ADP, Office Equipment Management Knowledge, Skillful Data Entry (68-75 wpm), Very reliable, Detail Oriented.

Contact this candidate