Linda A. Stachewicz

**** **** ******* *, ******** Park, Fl. 33782

Phone: 813-***-**** Email: adxnno@r.postjobfree.com

OBJECTIVE: Seeking part-time position to meet and exceed company’s expectations.

PROFILE: Experienced and dedicated CUSTOMER SERVICE ASSOCIATE with over 10 years’ experience in Customer Service and with strong communication skills. Experienced in MS Office, Word, strong Excel skills, and Outlook/Lotus Notes. Comfortable with Technology, strong attention to detail, and quality control.

SUMMARY OF QUALIFICATIONS

Greet customers in a pleasant and helpful manner and answer any questions

Ability to interpret instructional documents such as operating, maintenance instructions,

and standard operating procedure manuals.

Ability to effectively communicate with customers, peers, and management.

Able to communicate using both oral and written skills.

Able to work independently with minimal supervision.

Able to function as a team player.

Possess a strong sense of urgency and enjoy meeting and interacting with customers.

RELEVANT ACCOMPLISHMENTS

Sep 2022 – Apr 2023 Truist Bank – Bank Teller

Assist clients with all banking transactions.

Jan 2021 – Sep 2022 Lowes Homes Improvement - Cashier

Jul 2021 – Dec 2021 Hallmark – Merchandiser

Service retail stores with their Hallmark collections to enhance sales and service customers. Report via an Android with specific details needed for each store.

Nov 2017-Mar 2020 Pier 1 Imports - Sales Associate/Cashier, St. Petersburg, Fl.

Greet Customers and assist in building sales. Cashier and merchandising by ensuring all new items are placed appropriately on the selling floor. Open credit cards. Ensure every customer leaves with a smile.

Jan 2016-Jan 2018 Hillsborough County School Board, Tampa, Fl.

Substitute Student Nutrition Assistant

Prepare various recipes in accordance with safety and sanitation guidelines. Always provide all students with a pleasant and helpful manner. Food Handling Certification

Jun 2014– Dec 2017 Temporary Positions, Tampa, Fl.

2000 – 2013 Florida Department of Transportation (FDOT), Tampa, Florida

Government Liaison Specialist

Represent the FDOT in transportation activities for local jurisdictions and the Metropolitan Planning Organizations (MPO) in the tri-county area. Manage funding from state and federal government entities for transportation planning activities. Serve as committee member and FDOT representative on the MPO as Technical Advisory Committee, Policy Planning, Board Meetings and Community Advisory Committee. Manage and audit grant funding, both federal and state.

1994 - 2000 Hillsborough Area Regional Transit, Tampa, Florida

Grants Specialist

Administer and manage federal and state funding processes including application, compliance areas, and administration. Prepare and submit comprehensive quarterly grant reports to Federal Transit Administration (FTA) and FDOT for compliance. Assist in development of the Transportation Development Plan (TDP) components for transit development: fleet replacement strategy and schedule, capital projects financial expenditures plan, grants initiatives. Train staff for data collection and reporting procedures. Develop and coordinate agenda items, presentations, and handouts for committee meetings. Coordinate with various government agencies on federal and state funding program. Perform internal audits to ensure accurate and effective data integrity.

COMPUTER SKILLS

MS Word MS Excel MS Access MS PowerPoint Outlook/Lotus Notes 10 key proficiency

EDUCATIONAL BACKGROUND

2002 – 2006 University of Phoenix Business Management (4.0 GPA)

2001 Forsyth Technical Community College Database Concepts & Design

1997 – 1998 Broward Community College Business Administration

Communication (4.0 GPA)

1998 Certification Sheridan Vocational Training Center Computer Applications/MS Office

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