Support Representative Financial Analyst

JOSEPH P TENAGLIA ***.***.***@*****.***

Brookfield, WI 262-***-****

PROFESSIONAL SUMMARY

A detail-oriented Accountant/Financial Analyst with a strong commitment for analyzing monthly and quarterly financial reports while utilizing 30 years of Financial Accounting experience to make process improvements.

PROFESSIONAL EXPERIENCES:

Enterprise Credit Union – Brookfield, WI December 2022 to April 2023

Completed Account Reconciliations and posted journal entries for ACH and Check transactions.

Correct ACH or Check transactions for Returned Items and for items that did not post.

VEOLIA NORTH AMERICA – Milwaukee, WI April 2022 to July 2022

Completed the monthly balance sheet and profit and loss report for a Veolia sector.

Applied payments in SAP S4 for customer vendor supplies and completed many journal entries.

Worked on Chemical Workbooks for customers that bought their inventory from Veolia.

FIS fka Metavante - Brown Deer, WI August 1997 to Nov. 2021

Billing-Contract Financial Analyst Specialist responsible for account reconciliations, processing billing files and setting up new material codes in SAP, creating journal entries and monthly billing revenue report.

Business Analyst II responsible for many business line conversions to PeopleSoft Billing modules. Helped to manage and complete internal client enhancement requests including scope and requirement gathering, planning estimates, user acceptance testing and training and deployment. Support all our internal Billing Users for any PeopleSoft defect or issue.

Completed the business line conversions to PeopleSoft by completing the configuration and testing

Developed many test cases to successfully validate system conversions, changes, fixes, or upgrades

Completed all enhancement requests on time and within budget and complying with Change standards

Developed our PeopleSoft Disaster Recovery plans and executed all the testing and verification

Lead usability sessions to help improve the business use of our PeopleSoft Billing modules

Consistently found ways to improve our business processes with new solutions, ideas, and tools

Multi-tasked by working on con-current projects and assignments while supporting customer calls

Financial Analyst/Accountant responsible for accounts receivable policies, procedures and reporting, software contract renewals, revenue account reconciliations to identify revenue leakage.

Streamlined the AR reporting process and helped to improve cash flow and increased revenue

Managed the CSF contract renewals to maximize revenue and maintain client loyalty

Supported many Client Relationship Managers regarding contract, billing, and collection questions

Maximized business line revenue by identifying and eliminating revenue leakage

Product Support Representative responsible for the Custom Statement Formatter (CSF) software license contract renewals, collections for past due invoices, revenue and forecasting reporting, and reviewing customer contract signings for revenue recognition purposes.

CSF customer calls regarding past due invoices and answering customer contract or support questions

Monthly customer calls regarding CSF contract maintenance fee renewals for our support services

Managed the customer relationship regarding the monthly or annual maintenance fee renewals

Developed and provided analysis for the monthly revenue and expense reports for CSF Management

Created new policies and procedures regarding new software license contract or addendum signings

Financial Analyst responsible for completing and automating the monthly and quarterly financial reporting process, completing audit schedules, coordinating the 1099 tax reporting process and special projects.

Automated the completion of many financial reports used by management for the Board meetings

Eliminated work and saved processing time by using new mainframe and software applications

Developed spreadsheet efficiencies that saved processing time and eliminated excess work

Accounts Payable Supervisor responsible for streamlining the procurement process, re-engineering the employee travel policy, creating expense account analysis, administering the expense authorization approval policy and 1099 tax reporting responsibility.

Developed a new process to automate the completion of detail expense account analysis for the CFO

Implemented the streamlining ideas for the employee reimbursement process for traveling expenses

Developed procedures for the Accounts Payable Staff that helped them to eliminate mistakes

SECURITY BANK – Milwaukee, WI January 1997 to August 1997

Cost Analyst responsible for maintaining the Organizational and Product Profitability systems and creating financial reports for management.

Imported, exported, and masked data to streamline the process of producing profitability reports

Conducted departmental cost studies to allocate support center and overhead costs to profit centers

Completed many special projects for top management during the M&I acquisition period

FORTIS HEALTH fka Time Insurance - Milwaukee, WI March 1989 to May 1996

Accountant/Financial Analyst responsible for annual statement filings, investment schedules and exhibits, cash management duties, forecasting investment income and expenses, audit schedules and all system interfaces into the General Ledger mainframe system.

Eliminated million-dollar system interface reporting error that saved the company tax dollars

Developed reports that explained the variances between actual and planned results for Management

Trained co-workers on account reconciliations and helped them develop problem solving skills

EDUCATION

University of Wisconsin - Milwaukee

Bachelor of Business Administration – Accounting and Finance

REFERENCES

Jeff Bashaw, Enterprise CU President/CEO 262-***-****

Dean Paull, FIS ERP BA Senior 262-***-****

Jon Kneser, FIS Billing Manager 262-***-****

Roy Safarik, FIS Global Billing Services Mgr. 414-***-****

Michael Stewart, Veolia Director Credit & Coll. 414-***-****

Contact this candidate