Maxine E. Finley

Summary of Qualifications

As Executive/Managerial Administrative Support, I have enjoyed researching, project management, fast-paced work environments and working with the team to provide the highest level of service to clients/customers, to achieve the ultimate client satisfaction goal. A former business owner, as well as a great team player, I am very capable of working without supervision. Have worked remotely for approximately 15 years.

My qualifications include, but are not limited to:

-Working knowledge of personal computers, the ability to utilize a variety of software applications, and strong keyboarding skill.

-Experience with Microsoft Outlook.

-Effective time management skills and ability to prioritize and plan work load.

-Ability to manage multiple activities, duties and tasks at any given time.

-Strong interpersonal skills and able to deal effectively and courteously with a diverse group of individuals, both internal and external to the organization.

-The ability to function effectively under significant pressure. Able to work with minimal supervision and make decisions as necessary.

-Possess excellent English and grammar skills. Strong communication skills, both oral and written.

Highlights of Experience

2012 – 2015 Niles Senior High School Niles, MI

Guidance Department Administrative Assistant – Working with the Principal and two Vice Principals

Focus on better servicing student body and assisting them with making decisions regarding goals to attain after completion of their secondary education. Interact with parents, college/university representatives as POC for visits to the high school. Assist with College Application Week. Assist with, as well as proctor, ACT/SAT testing for Juniors and Seniors. Receive, verify, and secure testing materials prior to testing; secure, verify, package and ship out testing materials after testing. Post test scores to each transcript. Coordinate registration for the dual-enrollment students attending high school and college simultaneously. Order and distribute books and materials necessary for each student. Also, coordinate return of books and materials from students and prepare for resale to recycle money back into the dual-enrollment program. Verify and post grades for dual-enrollment students into computer. Assist with bulk mailings. All tasks completed with use of multi-line phone system and Microsoft Office software (Word, Excel, PowerPoint, Outlook), and the Internet.

1998– 2011 Bank of America Washington, DC

2007-2011 Settlement Services Specialist III

dba Landsafe Appraisal Services, LLC

Staff appraiser support – working in a production focused environment –Assist appraisers with orders for residential property valuations. Assign, track and review orders, research and aid in resolution of issues which might delay timely delivery of appraisal report to loan department for on-time closings. Work with appraiser to achieve pre-determined individual goals for submissions. Constant communication with the appraiser and often customers. Constant multi-tasking and researching. Work using Microsoft Office products. Work from home.

2003-2007 Senior District Account Administrator – Bank of America

Responsible for facilities management, office management, database management, and vendor relations/management. Instrumental in increasing the sales growth of the District office from zero revenue to a profitable entity. Supervise compliance with corporate guidelines regarding information security. Serve as Assistant to Vice President/District Manager of HomeFocus Valuation Service Washington, DC District Office. Compile and disseminate weekly progress reports, process monthly incentive and monthly commission reports. Research and resolve business partner/customer issues, pay related issues, expense reimbursement issues. Coordinate travel arrangements and training maintenance, IT liaison for the District office. Work using Microsoft Office products. Excellent organizational skills with the ability to multi-task, prioritize and meet simultaneous deadlines and work with minimal to no supervision. Work from home.

1998 – 2002 Bank of America Washington, DC

Administrative Assistant, Government Card Services

Assistant to 5 senior level management executives in Government Card Services (GCS) Division. Coordinate facilities management and special projects. Relieve management of administrative details; gather, compile and report information relevant to/for department; manage a number of different and often conflicting objectives, projects or activities at one time. IT liason for GCS office services in Washington, DC, Charlotte, NC, and Norfolk, VA. Specific duties include on-line calendar maintenance, validating domestic travel requirements, coordinating off-site and on-site meetings with area Senior Vice Presidents. Compile and prepare comprehensive portfolios on incoming data and reports for weekly meetings. Assist with the resolution of Human Resources issues. Complete online expense reports and track monthly expenses for the division. Maintain office supplies, disseminate and/or process confidential correspondence and maintaining highly confidential and proprietary files. Use considerable tact and diplomacy when exposed to or handling highly sensitive data. Proficient in MS Word, PowerPoint and Excel software programs. Also proficient in Microsoft Outlook including email, calendar and meeting planning features. Strong interpersonal communication and organizational capabilities.

1994–1998 Healing Hands Physical Therapy Services, Inc. Washington, DC

Administrator/Office Manager, Physical Therapy Services

Administrator for new business venture from articles of incorporation through successful operation of business. Responsible for creation and development of policy and procedures manual, employee handbook, and all forms used in clinical practice. Maintained annual licensure, certifications, and registration renewals. Negotiated contracts with vendors and insurers. Coordinated the build out of newly acquired facility. Hired and trained support staff. Accounts payable, accounts receivable, bank reconciliation, payroll, benefits coordination and worked with accountant through reports. Spearheaded sales campaign and conducted sales blitzes quarterly. Steered business from start-up to a comprehensive thriving physical therapy services business operating in the positive in less than 4 years. Proficient in MS Word, WordPerfect, Excel, PowerPoint, MS Outlook, and the internet. Strong interpersonal communication and organizational capabilities.

Education

1976 –1979 Skagit Business College Mt. Vernon, WA

§ A.A. Business Administration

A.A. Accounting.

1975 – 1976 Parsons Business College Kalamazoo, MI

1970 – 1971 Western Michigan University Kalamazoo, MI

References available upon request

14525 Autumn Place

Fontana, CA 92337

Phone: 269-***-****

Email: adxnmn@r.postjobfree.com

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