ROBERT B ROZMIAREK

**** * *** ** ******

Omaha, NE 68134

Phone: 402-***-****

Email: adxnm5@r.postjobfree.com

Employment History

Student, Self-Enrichment Education Teachers

american Intercontinental university chicago, IL 12/2013 - Current Currently attending ITT for a A.A in Business, 4.0 GPA. Expecting to graduate in early 2015 Customer Care Representative (CCR), Customer Service Representatives Omaha Steaks 11030 W St, Omaha, NE 11/2017 - 01/2018 took orders then move to resolve customers problems in customer care Customer Service Agent, Customer Service Representatives Alorica 9952 bedford, Omaha, NE 10/2016 - 12/2016

Customer service representatives Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. Duties Customer service representatives typically do the following: * Listen to customers’ questions and concerns, and provide answers or responses * Provide information about products and services * Take orders, calculate charges, and process billing or payments * Review or make changes to customer accounts * Handle returns or complaints * Record details of customer contacts and actions taken * Refer customers to supervisors or more experienced employees Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email, or live chat. The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customers’ questions about their accounts. Representatives who work for utility and communication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers’ accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service. Customer service representatives typically use a telephone, computer, and other office equipment. For example, representatives who work in call centers answer phone calls and use computers to review and select standard responses from a list of options. Those employed in retail stores use registers to process returns or orders.

Customer Service Agent, Customer Service Representatives convergys 99 and blondo, Omaha, NE 09/2016 - 10/2016 Customer service representatives Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. Duties Customer service representatives typically do the following: * Listen to customers’ questions and concerns, and provide answers or responses * Provide information about products and services * Take orders, calculate charges, and process billing or payments * Review or make changes to customer accounts * Handle returns or complaints * Record details of customer contacts and actions taken * Refer customers to supervisors or more experienced employees Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email, or live chat. The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customers’ questions about their accounts. Representatives who work for utility and communication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers’ accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service. Customer service representatives typically use a telephone, computer, and other office equipment. For example, representatives who work in call centers answer phone calls and use computers to review and select standard responses from a list of options. Those employed in retail stores use registers to process returns or orders.

meat deptment, Meat, Poultry, and Fish Cutters and Trimmers Walmart Bakery 16960 W Maple Rd, Omaha, NE 08/2015 - 06/2016 Use hand or hand tools to perform routine cutting and trimming of meat, poultry, and seafood. Customer Service Agent, Customer Service Representatives orental trading 108 and i, omaha, NE 04/2013 - 07/2013 take orders

CDL Truck Driver (Commercial Drivers License Truck, Heavy and Tractor-Trailer Truck Drivers Jim Bennder Omaha, NE 04/2009 - 10/2010

Drive a tractor-trailer combination or a truck with a capacity of at least 80,000 GVW, to transport and deliver goods, livestock, or materials in liquid, loose, or packaged form. May be required to unload truck. May require use of automated routing equipment. Requires commercial drivers' license. Truck Driver, Light Truck or Delivery Services Drivers J B Hunt-Weyehouser Council Bluff, IA 07/2005 - 12/2009 Drive a truck or van with a capacity of under 80,000 GVW, primarily to deliver or pick up merchandise or to deliver packages within a specified area. May require use of automatic routing or location software. May load and unload truck. fuel truck driver, Heavy and Tractor-Trailer Truck Drivers Sapp Brother omaha, NE 06/2004 - 11/2005

Drive a tractor-trailer combination or a truck with a capacity of at least 26,000 GVW, to transport and deliver goods, livestock, or materials in liquid, loose, or packaged form. May be required to unload truck. May require use of automated routing equipment. Requires commercial drivers' license. Truck Driver, Industrial Truck and Tractor Operators Red hog express bennington, NE 03/2004 - 07/2005

Operate industrial trucks or tractors equipped to move materials around a warehouse, storage yard, factory, construction site, or similar location.

Fuel Truck Driver, Heavy and Tractor-Trailer Truck Drivers Sapp Brother omaha, NE 06/2004 - 12/2004

Drive a tractor-trailer combination or a truck with a capacity of at least 26,000 GVW, to transport and deliver goods, livestock, or materials in liquid, loose, or packaged form. May be required to unload truck. May require use of automated routing equipment. Requires commercial drivers' license. Truck Driver, Light Truck or Delivery Services Drivers Western express alantic, IA 06/2003 - 04/2004

Drive a truck or van with a capacity of under 26,000 GVW, primarily to deliver or pick up merchandise or to deliver packages within a specified area. May require use of automatic routing or location software. May load and unload truck. Truck Driver, Heavy and Tractor-Trailer Truck Drivers Swift tranportation Kansas city, KS 03/2000 - 05/2003 Drive a tractor-trailer combination or a truck with a capacity of at least 80,000 GVW, to transport and deliver goods, livestock, or materials in liquid, loose, or packaged form. May be required to unload truck. May require use of automated routing equipment. Requires commercial drivers' license. Truck Driver, Heavy and Tractor-Trailer Truck Drivers Swift tranportation Kansas city, KS 03/2000 - 05/2003 Drive a tractor-trailer combination or a truck with a capacity of at least 80,000 GVW, to transport and deliver goods, livestock, or materials in liquid, loose, or packaged form. May be required to unload truck. May require use of automated routing equipment. Requires commercial drivers' license. Hydraulic Technician, Mechanical Engineering Technicians us navy jacksonville, FL 09/1975 - 12/1983

work as plane captin and aircraft mechianic

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date Expiration Date g-01175918 ne 04/2007 04/2012

Additional Information

Was a tuck driver for over trn years I know rules and regulation. Able to read maps and handle customers with problems in shipping