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Customer Service Communications Operator

Location:
Downtown Tallahassee, FL, 32301
Posted:
June 11, 2023

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Resume:

Jeffery Washington

Sales Consultant

Thomasville, GA 31792

adxnlt@r.postjobfree.com

+1-229-***-****

To join a company in a Business Management position that offers an opportunity for professional development and advancement.

Work Experience

Life Insurance Sales Agent

Senior Life Insurance Company - Thomasville, GA

October 2022 to Present

Provide warm and professional customer service for new and existing clients. Identify new clients needs, goals and current coverage. Assist current clients with needs and inquiries. Transferring incoming calls to other agents in a call center. Qualifying, assessing and submitting applications. Security Officer

Archbold Hospital - Thomasville, GA

May 2017 to September 2022

1. Responsible for the security of employees, patients, visitors, equipment, and buildings. Periodically perform tours inside and outside the hospital campus. Routinely write tickets for traffic violations and write reports for noncompliance of visitors and safety and equipment malfunctions.Constantly provides a high degree of customer service and customer satisfaction. Assistant Manager

Southside Food Market - Thomasville, GA

February 2011 to April 2017

Provides decision-making input into all phases of business management and profitability. Supervises and coordinates ten employees. accountable for sales, customer service, inventory control, and problem solving.

Teacher

Gadsden County Board of Education - Quincy, FL

August 2007 to June 2010

* Assessed students need to determine various abilities and skill levels

* Monitored students progress for mastery of benchmarks by redesigning instructions and interventions

* Formulated a plan through instructional strategies for the FCAT and NRT tests Assistant Manager

Southside Food Market - Thomasville, GA

February 2001 to August 2007

* Provided decision-making input into all phases of business management and profitability

* Supervised and coordinated ten employees

* Accountable for sales, customer service, inventory control, and problem solving Supervisor/Sales Floor Team Leader

Target - Atlanta, GA

May 1999 to January 2001

* Applied leadership skills to consistently achieve sales objectives set by management

* Supervised and coordinated thirty employees, ensured the highest levels of sales assistance, customer service, and public relations

* Resolved customer complaints and performed general problem solving Assistant Manager

Southside Food Market - Thomasville, GA

April 1994 to May 1999

* Provided decision-making input into all phases of business management and profitability

* Supervised and coordinated ten employees

* Accountable for sales, customer service, inventory control, and problem solving Sales Representative

National Liberty Life Ins. Company

July 1989 to March 1990

* Received hands-on experience and training in marketing and selling of Life & Health Insurance

* Ensured highest levels of account management and problem solving Communications Operator

U.S. Naval Air Station - Brunswick, ME

May 1985 to May 1989

Progressed through the ranks to leadership positions, with responsibilities for operation and maintenance of sophisticated military communications systems

Other

Education

Bachelor of Science in Public Administration/Management Excelsior College - Albany, NY

1993

vocational

vocational training

1985 to 1989

Skills

• Business Management

• Sales Management

• Security

• Account Management

• Management

Certifications and Licenses

Life and Health Insurance Licenses

May 2022 to Present

I have Life and Health Insurance License

Additional Information

• Oversee activities directly related to making products or providing services.

• Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.

• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

• Manage staff, preparing work schedules and assigning specific duties.

• Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.

• Establish and implement departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.

• Offering a successful background of experience and achievement in business/sales management, staff supervision, customer service, communication, public relations, and policies and procedures

• Strengths include excellent organizational skills, time management, leadership, interpersonal, and problem solving skills. Highly motivated, self starter, with team player abilities.

• Consistently received outstanding evaluations in all positions held.

• Basic computer skills.



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