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Bilingual French Customer Service

Location:
Iowa City, IA
Posted:
June 11, 2023

Contact this candidate

Resume:

Date: June *th, **** Initial: MT

Surname: Sayi First Name: Mbani

Middle Name: Thoutou

Contact Information:

Home Address

Broad way 1956 App C4, IOWA city IOWA state, USA

Contact Number: +1-319-***-**** (Call and WhatsApp)

Emails: ****************@*****.***

Professional Profile:

I am a hardworking professional individual with extensive training and experience working as a lecturer and researcher in mathematics and statistics including numerical analysis (singularly perturbed problems), algebra, geometry, functional analysis, functions of a complex variable, biological data science, modelling, optimization, statistical quality control, credibility theory, small sample asymptotic, sound operator, electricity, data science, to name but a few. I enjoy interacting with many different types of people on a daily basis. My bilingual French and English language skills enable me to interact closely with people of many different backgrounds. I am a good team worker. I am also very reliable and independent. I enjoy being challenged and I like to learn new skills. I work well in a fast-paced office environment and I work well under pressure. I know that my friendly personality and experience will make me an excellent addition to your company.

Skills Summary, Languages and Other:

Skills Summary

Active listening

Communication

Multi-Tasking

Problem-solving

Computer

Customer service

Interpersonal

Time management

Leadership

Management

Transferable

Languages

* French * English

Other

* Counselling

Education:

1.)Qualification: Data Science Certificate

Organisation / School Name: University of New Hampshire, USA

Year expecting to obtain: 2023

2.)Qualification: PhD in Applied Mathematics (Numerical Analysis: Singularly Perturbed Problems)

Thesis Title: High Accuracy Fitted Operator Methods for Solving Interior Layer Problems

Supervisor: Professor Justin B. Munyakazi

Co-Supervisor: Professor Kailash C. Patidar

Organisation / School Name: University of the Western Cape (UWC), Cape Town, South

Africa

Years obtained: 2020

3.)Qualification: Master of Science specializing in Mathematical Statistics (Statistical Quality Control and Credibility Theory)

Thesis Title: Quality Control Charts under Random Fuzzy Measurements.

Thesis Supervisor: Professor Renkuan Guo

Organization / School Name: University of Cape Town (UCT), Cape Town, South Africa.

Years obtained: 2008

4.)Qualification: Honors in Mathematics, Mathematics and Fundamental Applications

Organization / School Name: Marien Ngouabi University (UMNG), Brazzaville, Congo

Years obtained: 2001

5.)Qualification: Bachelor degree in Mathematics

Organization / School Name: Marien Ngouabi University (UMNG), Brazzaville, Congo

Years obtained: 1999

Community service (Innovation and Implementation):

Founder of the Reconstruction Project in Mathematics, Physical Sciences and Life Science (Biology). It is a grade 12 and university under graduate program that provides training to rebuild background of weak students in Mathematics, Physical Sciences and Biology. It facilitates insertion of grade 12 students into science faculties at universities’ level after rewriting national examinations. It also helps undergraduate students to improve their examination results.

Organization: Learning Centre of LEAP High School, Cape Town, South Africa.

Year Started: 2011

Work Experience:

1)Tyson Foods, Box Shop dpt.

Date of Employment: July 2022 till now

Key Responsibility: Logistics.

Major Achievements: I have been working in group, independently, have been managing my time efficiently and staying highly organized.

2) Department Mathematics, College of Cape Town (CCT), Cape Town, South Africa

Position: Lecturer

Dates of Employment: July 2011 – June 2022

Key Responsibilities: Lecturing, invigilating, setting and moderating exam papers, participating in focus group meetings of PLP.

Major Achievements: I have learned excellent books writing skills. I have also been working independently and have been managing my time efficiently and staying highly organized

Reason for leaving: I got a family immigration to USA.

2) Learning centre, Department of Mathematics, LEAP high school, Cape Town, South Africa.

Position: Teacher

Dates of Employment: January 2005 – July 2011

Key Responsibilities: Teaching, invigilating, paper writing, implementing projects

Reason for leaving: I got a new job at the College of Cape Town

3) Department of Mathematics, Icon high School, Cape Town, South Africa.

Position: Teacher

Dates of Employment: January 2010 – July 2011

Key Responsibilities: Teaching, invigilating, setting and moderating exam question papers.

Reason for leaving: I got a new job at the College of Cape Town.

4) Learning centre, Faculty of Science, Department of Mathematics and statistics, University of South Africa (UNISA), Cape Town, South Africa

Position: Tutor

Dates of Employment: January 2010 – July 2011

Major Achievements: I learned working independently and had to manage my time efficiently and stay highly organized

Reason for leaving: I got a new job at the College of Cape Town

5) Department of High Education and Training, Western Cape, Cape Town, South Africa.

Position: Moderator (for Marking)

Dates of Employment: January 2010 – December 2014

Key Responsibilities: I was marking, moderating scripts and writing reports at the end of each marking session

Major Achievements: I learned more how to work independently and had to manage my time efficiently and stay highly organized

Reason for leaving: Family responsibility

6) Faculty of Science, Department of Mathematics and Department of Statistics, University of Cape Town (UCT), Cape Town, South Africa

Position: Tutor

Dates of Employment: January 2006 – July 2011

Reason for leaving: I got a new work

7) African School of Development known as EAD, Faculty of Science, Department of Mathematics, Brazzaville, Congo

Position: Manager

Dates of Employment: January 2003 – December 2004

Key Responsibilities: Teaching mathematics, computer sciences, Head of departments of Mathematics, electrical and industrial maintenance.

Reason for leaving: Needed to travel to Cape Town, South Africa for my Master’s studies

8) National Polytechnic Institute known as ENSP, Department of Mathematics, Marien Ngouabi University, Brazzaville, Congo

Position: Lecturer.

Dates of Employment: January 2001 – December 2004

Reason for leaving: Needed to travel to Cape Town, South Africa for my Master’s degree

9) Faculty of Sciences, Department of Mathematics, Marien Ngouabi University, Brazzaville, Congo

Position: Lecturer

Dates of Employment: January 2001 – December 2004

Key Responsibilities: Lecturing mathematics, computers and participating in numerous internships at the International Centre for Pure and Applied Mathematics known as CIMPA-NICE, faculty of science UMNG

Major Achievements: I learned working independently. I could manage my time efficiently and stay highly organized

Reason for leaving: Needed to travel to Cape Town, South Africa for my Master’s studies

10) General Leclerc Military Preparatory school, Department of Mathematics, Brazzaville, Congo.

Position: Teacher

Dates of Employment: January 2001 – December 2004

Key Responsibilities: Teaching mathematics, computer sciences, marking national/ and final examinations, moderating and setting examination papers

Reason for leaving: Needed to travel to Cape Town, South Africa for my Master’s studies

11) TECHNI-BATH, Brazzaville, Congo.

Position: SOUND OPERATOR

Dates of Employment: January 1998 – December 2004

Key Responsibilities: Teaching sound instruments, leading the sound operator’s team and Choirs sound operator.

Reason for leaving: Needed to travel to Cape Town, South Africa for my Master’s studies

Publications:

J.B. Munyakazi, K.C. Patidar, M.T. Sayi, A robust fitted operator finite difference method for singularly perturbed problems whose solution has an interior layer, Mathematics and Computers in Simulation. 160(2019) 155-167

J.B. Munyakazi, K.C. Patidar, M.T. Sayi, A fitted numerical method for parabolic turning-point singularly perturbed problems with an interior layer, Numerical Methods for Partial Differential Equations. 37-201*-****-****

R. Guo, M.T. Sayi, T. Dunne, The Average Run Length of Shewhart-Style Control Chart under Normal Random Fuzzy Environments with Trapezoidal Membership Function. Proceedings of the 5th International Conference on Quality and Reliability, November 5-7, Cheng Mai, Thailand, (2007) 454-459. ISBN:978-***-**-****-6, Editors: TritosLaosirihonggthong, Albert Tsang, and Min Xie

R. Guo, M.T. Sayi, T. Dunne, Economic Design for Random Fuzzy Variable Quality Control Charts. Proceedings of the 5th International Conference on Quality and Reliability, November 5-7, Cheng Mai, Thailand, (2007) 460-464. ISBN:978-***-**-****-6, Editors: TritosLaosirihonggthong, Albert Tsang, and Min Xie

R. Guo, M. T. Sayi, C. Y. Cheng, T. Dunne, The Average Run Length of Shewhart Style Control Chart under Normal Fuzzy Random Environments with Trapezoidal Membership Function. Proceedings of 2007 IEEE International Conference on Industrial Engineering and Engineering Management, December 2-5, Singapore, (200*-****-****, ISBN: 1-4244-1529-2, Edits: Martin Helander, Min Xie, Roger Jiao, Kay Chuan Tan

Work submitted and ready to be submitted:

J.B. Munyakazi, K.C. Patidar, M.T. Sayi, A fitted numerical method for interior layer convection-diffusion problems with a quadratic factor affecting the second derivative, May 2022

J.B. Munyakazi, K.C. Patidar, M.T. Sayi, A discretization of turning point parabolic problems with a quadratic diffusion coefficient, May 2022

J.B. Munyakazi, K.C. Patidar, M.T. Sayi, A robust fitted operator finite difference method for singularly perturbed turning point problems with a linear diffusion factor and an interior layer, ready for submission

J.B. Munyakazi, K.C. Patidar, M.T. Sayi, A uniformly convergent fitted numerical method for turning point singularly perturbed parabolic problems with a linear diffusion coefficient and an interior layer, ready for submission

Thesis / Dissertation:

PhD

Title: High Accuracy Fitted Operator Methods for Solving Interior Layer Problems

http://etd.uwc.ac.za/handle/11394/7320

Masters

Title: Quality control charts under random fuzzy measurements

https://open.uct.ac.za/bitstream/handle/11427/19140/thesis_sci_2007_thoutou_sayi_mbani.pdf?sequence=1&isAllowed=y

Selected Communications (Conferences and internships):

SA Mathematical Society Congress at NWU University, 2017

SA Mathematical Society Congress at UWC University, 20 16

SA Mathematical Society Congress at WITS University, 2015

SA Statistical Association Congress at WITS University, 2007

CIMPA: International Centre for Pure and Applied Mathematics Congress and internships at UMNG University, 2004

References:

1) Name: Prof. Justin B. Munyakazi (Department of Mathematics and Applied Mathematics)

Organization: Faculty of Science University of the Western Cape(UWC), Private Bag X17,

Bellville

7535. Cape Town, South Africa

Email: **********@***.**.**

Landline: +27-21-959-****

Fax: +272*-***-****

2) Name: Prof. Freedom N. Gumedze (Department of Mathematics and Statistics)

Organization : Faculty of Sciences, University of Cape Town(UCT), Private Bag X3, Rondebosch

7701, Cape Town, South Africa

Email : *******.*******@***.**.**

Landline : +27 (0-21-650-****

Fax: +27 (0-21-650-****

Office: PD Hahn 6.63

3) Name: Prof. Ian Durbach (Department of Mathematics and Statistics)

Organization : Faculty of Sciences, University of Cape Town(UCT), Private Bag X3, Rondebosch

7701, Cape Town, South Africa

Email: ***.*******@***.**.**

Landline: +27 (0-21-650-****

Fax: +27 (0-21-650-****

Office: PD Hahn 5.53

4) Name: Prof. Abraham Prinsie (Department of Mathematics and Applied Mathematics)

Organization : Faculty of Sciences, Nelson Mandela University (NMU), PO Box 77000

6031, Port Elizabeth, South Africa

Email: **************@*****.***

Landline: +27(0) 41 504 1111

Fax: +27(0) 41 504 2574 / 2731



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