Customer Service Receptionist
Resume:
Gracie Cohen
San Marcos, Texas 78666
adxnjq@r.postjobfree.com
Skills
I have great communication skills, I have always worked with kids and dealt with parents and many adults. I am good with problem solving on the spot and work well with a team. I work well with technology and can pick up on computer systems quickly. I also work well with people and deal with customer service issues.
Experience
December 2018- June 2019
Impact Athletic Training Center, Aledo - Receptionist
●Worked with the I-class pro computer system.
●Booked classes, parties, and dealt with payments.
●Managed the enrollments for after school programs.
●Helped troubleshoot differences with clients/parents and problems solved on the spot.
August 2019- February 2020
Impact Athletic Training Center, Aledo - Gymnastics Coach
●Had scheduled classes where I taught the basics of gymnastics and tumbling.
●Worked with kids of various ages, worked with parents on scheduling and kept them updated with their child's skill levels. When giving updates with skill levels I would create a skill sheet using Microsoft Word and go into depth of where they struggle and where they succeed.
November 2021-September 2022
American Allstar Gymnastics, New Braunfels - Competitive Gymnastics Coach
●I worked with an Xcel gymnastics team and coached various levels of competitive gymnastics.
●Participated in meetings and training with my team of coaches and helped manage the program.
●Scheduled private lessons, choreography lessons, and communicated with parents.
●Had to be knowledgeable about injuries and I had to know what to do when a child or parent were to get injured.
Child Care
●I have been babysitting since I was 12 years old. I was a nanny for a family of three for about two summers! One child was 10, one was 6 and the other was 3. I also nannied for a young boy who had severe autism. It was truly amazing getting to create a relationship with this amazing kid and by far was my favorite job. I have babysat all ages of kids and have worked with tons of families over the years.
January 2023-Present
Comfort Keepers San Marcos- Elderly Personal Care
●I work with clients who need care for daily activities like cooking, cleaning, personal hygiene, and primary care.
●Travel to each patient home and work out of their space.
●Follow a set schedule and am relied on by lots of patients.
Education
August 2017- June 2021
Aledo High School, Aledo- Diploma
I attended Aledo High School and graduated in 2021. I have a normal high school diploma.
August 2021-Present
Texas State University, San Marcos – Applied Arts and Science with a focus of Education
I am currently a sophomore at Texas State University, and I am studying early childhood education. I am planning to get my bachelor’s degree and getting a teaching certificate.
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