Diane Gordon
Lauderhill, FL ***11
*************@*****.***
Skills
Communication: Critical listener
Computer Skills: Proficient in Microsoft Office, excel Management: Ability to be flexible, demonstrate strong leadership skills, and work effectively with a group. Possess ability to understand cases and develop solutions to help patients succeed. Problem solving: Critical thinking, the ability to think outside the box. Education
Associate of Science in Medical Assistant July 2021 City of College, Fort Lauderdale, Florida
Related Experience
Napm Enterprise Inc Fort Lauderdale,
Florida
GTA Monitor- Ground Transportation Ambassador/Dispatcher July 2022/-April 2023
As a GTA Monitor I was responsible for assisting customers in need of directions to the right location at the Airport, answering questions and giving some tips on how to get to the location easier. Also I was responsible to direct Uber drivers, and any private transportation to the right place to park. Boca Family Center Boca Raton,
Florida
Medical Assistant (Externship) March 2021-July
2021
Provide physician support services that ensure that healthcare facilities run smoothly. Responsible for administrative as well as clinical tasks, such as maintaining patient records, preparing patients and rooms for examination, assisting physicians with exams, and performing front-desk tasks, interviews patients, measures vital signs, including weight, blood pressure, pulse, temperature, and documents all information in a patient's chart. Draws blood, removes sutures, changes dressings.
City College Fort Lauderdale,
Florida
Career Services Associate/Registrar Assistant November 2019-March 2021
Develop, implement and maintain systems used for core business functions to include course maintenance, class scheduling, registration, grades, records, reporting and data management. Work with Information Technologies on upgrades, testing and coordinate solutions and corrective actions. Provides training on the system as needed. Interpret and enforce academic rules and regulations, monitor academic standing, enrollment and graduation certifications, academic records, exceptions/waivers and reporting.
Walmart Store Davie,
Florida
Customer care Associate January 2014-November
2014
Returning merchandise to their positions on the shelf, accepting exchange and returns of merchandise, making refund of money to customers, and ensuring that balance of cash is maintained. The activation of phone cards and gift cards. Supports quality control by creating documentation that adheres to Walmart business rules; validating accuracy of data received; notifying management of quality issues or concerns; identifying data trends and system and process issues and communicates to stakeholders; sharing process improvement suggestions; and performing quality checks of documents processed.
Ramada Plaza Resort Fort Lauderdale,
Florida
Cashier/Sales/Customer Services January 2012- June 2013
Checks guests into and out of the hotel in an accurate, speedy, and courteous manner. Efficiently handles all payments received, Balances/verifies all monetary transactions in the appropriate accounts. Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained. Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service.