Hazel B. Escalon

Sussex, NJ *****

Cell 201-***-****

adxnip@r.postjobfree.com

I am an organized individual with over 25 years experience in a medical office within a fast-paced environment and ability to lead and motivate employees. I am a detailed oriented and quality focused professional trained in medical administrative support. Successful track record of handling complicated assignments and administrative/clerical requests. Highly experienced in medical billing, posting payments, insurance verifications, and reconciling accounts with a high degree of accuracy. Offer solid foundation of software applications, database management, and data entry; proven ability to readily master new technology. Familiar with all aspects of daily operations including personnel, human resource issues, HIPAA Compliance, contract negotiations, and numerous administrative functions.

CORE PROFESSIONAL STRENGTHS

Team Building Employee Motivation Policies & Procedures

Coding: CPT, ICD 10 Problem Solving Rapid Claims Process

Disability Claims Medical Knowledge & Terminology Staff Training & Development

Workers Compensation Admittance and Registration Medical Documentation Customer Service Filing Phone & Communication

Computer Skills

WORK EXPERIENCES

Santiago Chiropractic Associates - Dr. Philip Santiago, DC. Lake Hiawatha, NJ

Office Manager, Medical Biller Sept 2011 - May 2016

Responsible for overseeing daily office operation

Creating and sending insurance claims

Obtaining insurance benefit verification

Reviewing insurance explanation of benefits (EOB)

Inputting payment information into the patient database

Contacting insurance companies when discrepancies arise with insurance claims

Follow-up with delinquent patient balances

Obtaining authorizations of Chiropractic services and/or MRI requests

Reviewing resumes and supporting the Doctor with interviewing potential new employees

Orienting and training new employees

Regulations of staff hours

Managing maintenance and supply systems

Assisting staff with any questions or concerns

Pain Management and Rehabilitation - Dr. Alan M. Leff, MD, PM New York, NY Administrative Front Desk Manager Sept 2010 - Nov 2010

Manage a medical office front desk, to ease the front desk receptionists and patient flow.

Processed patients on a weekly basis for a fast-paced pain management practice.

Maintain open lines of communication between patients, physician, and staff, and laboratory personnel, i.e. MRI facility, pharmacist.

Respond to priority issues to ensure the prompt referral of urgently needed medical care.

Coordinate daily pharmaceutical-related matters to verify and expedite a high volume of prescription orders.

Spinal Aid and Rehab Center of Nutley Nutley, NJ

Medical Biller / Administrative Assistant March 2010 - Aug 2010

Followed up on unpaid Personal Injury Protection (PIP) claims, by calling insurance companies, and resubmitting unpaid and/or denied claims.

Assisted front desk, if needed. Answered calls, scheduled patients, greeted patients.

Bloomfield Wellness Center (formerly Mancino Family Chiropractic) Bloomfield, NJ Office Manager / Medical Biller / Medical Receptionist Oct 2004 - Aug 2009

Billing for Chiropractic office, following up on unpaid or denied claims for their status, heavy data entry tasking, answering the phones and files, faxing and copying documents.

Also developed ALL templates of forms for patients' demographics, HIPAA documentations, No Fault / Workman's Comp documents, appeal letters, etc, (any paperwork that needed patient signatures).

Updated patients' demographics using the MediSoft system.

Duties implied performing general administrative office assignments, scheduling appointments for patients' visits, documenting clinical notes, filling and maintaining health information records.

Research and respond by telephone and in writing to patient inquiries regarding billing issues and problems.

Follow up on submitted claims.

Monitor unpaid claims, initiate tracers.

Resubmit claims as necessary.

Other responsibilities: complying documents accurately, preparing and processing all appeals or arbitration for lawyers and doctors.

COMPUTER SKILLS

MS Word, Excel, Spreadsheet, MediSoft, Rapid EMR Software

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