Jeff Dawkins

Manteca, CA ***** adxngi@r.postjobfree.com 510-***-****

Operations/HR Management/Diversity

Accomplished professional with experience overseeing overall human resources functions including performance evaluation, workforce planning, employee welfare, compensation and benefits, and organizational development. Proven to support and develop a senior management team to ensure the achievement of strategic objectives through effective staffing and training. Recruiting/Sourcing experience Direct experience building a diversity sourcing/recruiting program Knowledge of labor and human rights legislation Familiarity with online and offline sourcing (e.g., through professional networks or job fairs) Excellent communication skills Articulate presenter with a talent for achieving ambitious results by galvanizing teams, building internal/external relations, and delivering robust ideas across the organization. Participation in seminars and workshops around diversity in the workplace. or Proven I have an experienced diversity recruiter with previous work in strategy development, gap identification, external partnership expertise, and relations, industry knowledge of best practices and effective trends, and the ability to take Tesla to the next level! expertise in:

• Human Resources Policies & Procedures

• Full Recruitment Lifecycle

• Talent Acquisition & Management

• US Labor & Immigration Laws

• Technology Alignment

• Problem Resolution

• Knowledge of federal, state, and local laws, and statutes, which govern employment policies and practices

• Diversity

• Strategic Planning & Analysis

• Staff Building & Leadership

• Continuous Process Improvement

• Operational Excellence

• Business Administration

• Multi-cultural Communications

• EEO/EE

• Alternative Resolutions

• Experience in successfully implementing programs across geographically distributed teams

PROFESSIONAL EXPERIENCE

Department of Commerce

US Census Bureau Los Angeles Region

Field Manager of Operations, 2019 – 2020

Directly supervise approximately 25 Census Field Supervisors and approximately seven office support staff. Provide group and individual training; monitor daily assignments and provide advice and guidance to subordinate staff. Maintain effective public relations within the office boundaries with the community, such as the local news media, community leaders and organizations, and local government officials.

Establish an effective working relationship with traditionally hard-to-enumerate populations or with specific populations indigenous to the area within the office boundaries, which the incumbent is responsible for, including those with unique cultural community, religious, or other characteristics. Structure processes and policies that promote diversity and support all social groups (like anti-harassment policies)

Assured specific levels of quality and progress of field operations through analysis of various computer-generated reports and observations. Establish objective, job-related employment criteria regardless of protected characteristics like age, gender, and race

Review and analyze cost, quality, and progress reports to assure operations are conducted within prescribed time/allocations and quality and cost-efficient standards.

Key Contributions:

• Worked through the COVID-19 pandemic to complete the constitution-mandated deadline of December 31, 2020.

• Provided services to adults, seniors, or adults in an adult services facility, as well as group homes, and residential treatment facilities, and conducted shelter workshops. Conducted seminars and workshops around diversity in the workplace or relevant certification for over 12 months.

• Selecting, Hiring, and Training a diverse force of individuals to work as a team to successfully enumerate USA households for the 2020 Census.

• Created and updated HR policies and procedures that pertained to employee relations: conducted training on compliance with policies and procedures.

Department of State –Washington, DC

Foreign Affairs Officer, 2010 to 2018

Reviewed Hague applications and obtained custody, divorce, and citizenship documents for case management.

Answered telephone inquiries related to functional overseas citizens' services. Identified and resolved escalated general abduction and international child abduction issues. Led cross-functional teams to create an atmosphere of trust and encourage innovations as a team coordinator across multiple locations. Provided expert guidance to parents on abduction cases. Upheld appropriate personal identifying information (PII), internal reports, and information gained from databases such as the consular consolidated database (CCD), passport information electronic record system (PIERS), and international parental child abduction (IPCA), and lexis nexus. Maintained case status by consulting with a foreign central authority, attorneys, law enforcement, and embassy staff members. Review all communications, including our careers page and social media accounts, to ensure they are in line with labor legislation, respect human rights, and have non-discriminatory language

Key Contributions:

• Credited for building and sustaining productive relations with US Missions, foreign embassies, and domestic law enforcement agencies.

• Earned two meritorious service medals to return an average of thirty-six children per year best in section.

• Completed various consular affairs courses that enhance personal skills.

• Conducted workshops and seminars for senior adults on the completion of the Hague Application. Participation in seminars and workshops around diversity in the workplace or relevant certification, for over 5 years.

• Participated in projects led by the Employee and Labor Relations team.

US Army – United States

Senior Retention Advisor, 2006 to 2008

Ensured soldiers receive incentives and benefits promptly through the creation and execution of the system.

Developed solutions and evaluated trends to minimize attrition/retention problems, causes, and impediments. Monitored data of each major army command regarding counseling and interview workshops. Coordinate with HR to ensure benefits aligned with employees’ needs Used an integrated approach to compile status reports of units’ performance as per official publications and guidelines. Identified the need for skills improvement and conducted training sessions that enhance efficiency. Assist with building hiring plans that provide equal opportunities to all candidates, internal and external. Assist with building hiring plans that provide equal opportunities to all candidates, internal and external Administered the overall functions of the sponsorship program and public affairs. Provided high-level strength briefings to senior commanders and staff. Conducted visits to examine training, assist local commanders, and address retention-related matters by cooperating with soldiers. Review all communications, including our careers page and social media accounts, to ensure they are in line with labor legislation, respect human rights, and have non-discriminatory language

Key Contributions:

• Drove unit’s strength maintenance roadmap and activities by recommending innovative ways.

• Appraised by management for accomplishing an attrition rate of 17% below the 18% goal.

• Maintained maximum drilling unit attendance by directing the first-line leader.

• Conducted investigations into employee relations concerns and supported overall positive workforce engagement.

• Communicated regularly regarding pending investigations and provided timely reports with supporting documentation for all completed investigations.

• Analyzed employee relations trends with leadership and help developed proactive strategies, solutions, programs, and policies.

US Army – United States

Senior Human Resources Manager/Senior Advisor/Recruiting Sergeant, 1981 to 2006

Strengthened organizational integrity by selecting, training, and developing newly hired employees.

Minimized market share and retained qualified soldiers by devising and implementing effective recruiting and retention strategies. Functioned as a member of the partnership for the peace team for organizing training. Directed eight area managers and 125 subordinated personnel. Led equal employment opportunity (EEO) and equal opportunity (EO) programs. Fostered and sustained productive relations with recruiting supervisors, reduced issues, wrote opportunity announcements and referral lists, created job analyses, and attended in-group recruiting sessions. Advised management on effective corporate structure. Streamlined HR operations and achieved set objectives.

Key Contributions:

• Devised and implemented a staffing/crediting plan to identify eligible candidates along with skills and knowledge for successful performance in the job within a competitive setting.

• built an impressive advancement record by administrating ADSW (active-duty exceptional works), travel, operations, and local advertising budgets that exceed $35,000,000.00.

• Met and exceeded forecasted mission requirements through short- and long-range staffing planning.

• Conducted investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other violations of rules, regulations, policies, and procedures.

• Used effective interviewing and documentation techniques and utilize the designated online case management tool for tracking.

• Developed effective relationships with HR Business Partners to promote positive employee relations throughout the organization to ensure an important level of employee satisfaction and engagement.

• Partnership with the legal team in conducting investigations and HR leaders to provide counsel and facilitate prompted and effective resolution of workplace concerns.

Additional Experience:

Senior Professional in Human Resources, Syracuse University’s Onward to Opportunity Program

Equal Opportunity Advisor, US Army United States

Equal Opportunity Advisor Supervisor Course, US Army

Operations Supervisor, US Army, United States

Human Resources Business Manager/Talent Acquisition Manager, US Army, United States

Talent Acquisition Recruiter, US Army, United States

Shipping and Receiving Clerk, Phillip-Van Heusen Company, Ozark, AL

Warehouse Operations, Phillip-Van Heusen Company, Ozark, AL

EDUCATION & CREDENTIALS

Master of Business Administration (MBA); Touro University International - Vallejo, CA. United States

Bachelor’s Degree; Saint Leo University - Saint Leo, FL. United States

Certified Mediator; Equal Opportunity Advisor; Human Resource Administration; Task Force Coordinator for Crisis Management; Class Express Security Training; Cyber Awareness Training; Lean Six Sigma Course Completion Certificate Green Belt; Consular General Course; TOP Secret Clearance; New Leader Program Graduate; United States Army Sergeant Major's Academy; Equal Opportunity Advisor Course; Diversity Awareness for Senior Leadership Course; Military Instructor (Subject Matter Expert) Various Certifications dates; US Army Senior Personnel Course; Equal Employment Opportunity & Diversity Awareness for Supervisors; Washington Trade Craft; Qualified Licensed Life, Health, & Accidental Insurance Agent

Technical Proficiencies: Microsoft Suite (Word, Excel, Publisher, & PowerPoint)

Professional Associations: Member: Enlisted National Guard Association, Blacks in Government (BIG), National Guard Enlisted Association Chairman Senior Enlisted Advisor, Recruiting & Retention Advisory Committee

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