Gloria D. Stephens

** ******** **** *****

Fayetteville, GA 30215

678-***-****

adxnf0@r.postjobfree.com

Summary of Qualifications

Administrative support with professionalism offering versatile office skills and proficiency in Microsoft Office programs. Strong planning and problem solving. Readily adapted to change, worked independently and exceeded expectations. Managed multiple priorities and met tight deadlines without compromising quality. Provided administrative support to the assigned office and assisted in the development of office procedures. Planned and organized own work. Took initiative to understand the needs of the office and recommended procedural improvements. Knowledgeable of policies and procedures specific to the nature of assigned position. Demonstrated organization and technical knowledge of computer systems applicable to job functions. Collaborated with others to ensure the work of the office was done accurately and efficiently.

Key Skills

Office Skills – Database Administration – Front Desk Reception – Executive Support – Copying – Filing – Event Planning – Travel Coordination – Equipment Maintenance – Faxing – Scanning

Computer Skills – MS Outlook – Management/Calendaring – MS Word – Windows

Experience

Federal Home Loan Bank – 1986-1989

Secretary

Responsible for processing personnel actions

Entered time and attendance in company management systems d departmental reception and confidential secretarial support to the Human Resource Department; and performed clerical duties in support of the recruitment and selection of staff and other department functions.

Greeted visitors and callers; answered questions as knowledge permitted; assisted or referred visitors and callers; took messages

Scheduled appointments; scheduled and set up meetings; provided necessary materials for schedule meetings as assigned; made travel arrangements

Assembled applicant files; entered and maintained database of applicants for retrieval

Prepared materials for new employee orientation sessions

Ordered departmental supplies; ensured requisitions were appropriately authorized

Drafted routine memoranda/correspondence; proofread, edited and filed documents and records

The Office of Thrift Supervision

Administrative Assistant

1989 - 2011

The Office of Thrift Supervision (OTS) was a United States federal agency created in 1989 under the Department of Treasury that chartered, supervised, and regulated all federally-and state chartered savings banks and savings and loans associations.

Provided technical and clerical support to the Assistant Director and the entire department. Maintained manual and automated filing system for the department. Provided copies of official documents to the public. Processed assessment payments and forwarded them to the appropriate departments. Typed legal/official documents, updated and entered data into company database systems. Greeted visitors upon arrival, responded to public inquiries. Processed and distributed incoming mail. Requested files for upcoming banking regulatory exams. Verified and date-stamped official documents before being filed. Drafted memos and letters. Collaborated with others to ensure the work of the office was done accurately and efficiently.

Prepared Federal Express labels to the attention of the Board of Directors. This package included the final report. Maintained audit information, informing the Office Manager of what was being kept in the files for the next scheduled exam. Gathered and prepared all of the necessary items needed for the examiners to begin a newly scheduled exam of a particular institution. Shipped these materials prior to the start of the exam. Identified and made a recording of prior work papers that were boxed and placed in a designated location until they were shipped off-site.

Education

Atlanta Metropolitan College (35 Credit Hours)

Atlanta Area Technical College – 1980-1981 (Certificate)

American Management Association – Professional Certification

Relevant Courses

Project Management for Executive Assistants

Keyboarding and Document Formatting

Communication Skills for Executive Assistants

Professional Office Procedures

Time Management Seminar

The Essential Professional

Partnering With Your Boss

Managing Multiple Projects, Objectives and Deadlines

Contact this candidate