MAMADI SAMUEL KGAABI

**** ***** ****, *******, ******* 1685. 072-***-****/081-***-****. adxneh@r.postjobfree.com

Professional Summary

Enthusiastic returns, transport and dispatch clerk eager to contribute to team success through hard work, attention to details and excellent organizational skills, clear understanding of both outgoing and incoming shipments and training in a diverse warehouse environments, motivated to learn, grow and excel in the supply chain industry

Skills

. Versatile and can easily adapt . Work efficiently both independent and interpersonal skills

. Excellent communication skills . Strong Microsoft Office skills

. Ability to work under pressure . Demonstrate leadership and facilitation

. Excellent understanding of different . Report feedback in through communication and willing to learn and tackle

. Warehouse Management Systems . New challenges.

Work History

Chauffer Driver, 01/2022 – Current

E-Hailing Service Driver at Uber & Bolt –, Gauteng

Accepting rides on a smart cell phone application for both Uber and Bolt platforms, utilizing GPS for quicker pick up and drop off for clients and goods/parcels

Safely transporting riders to their various destinations professionally and in a timely manner

Inspecting vehicle on a daily basis before carrying out duties, making sure that valid transport permit and my valid drivers license with PrDP is always in transit

Adhering to all South African Road Traffic Rules including permitted places of vehicle parking

Clean driving record, excellent working knowledge of road safety regulations, working knowledge of local and long distance roads and routes

Punctual and reliable, communicating with clients to adjust travel routes to avoid traffic congestion or for quicker drop off directions

Assisting riders/clients with big languages from pick up to vehicle trunk and to drop off points

Ensuring that customers arrived safely and timely to their destination while creating customer satisfaction

Returns and Dispatch Clerk, 05/2020 to 04/2021

LIXIL AFRICA WATER TECHNOLOGY – Meyerton, Gauteng

Working alongside Transporter and Reverse Logistics for quicker turnaround time for customer credits and stock returns within 24 hours timeframes as per KPI, keeping records in order to ensure a continuous flow,

Working close with distribution to ensure all goods and paperwork are returned in order to raise Credits Sales on SAP

Inspecting all orders, checking pallet quality, checking of any damages on pallets, checking and confirming of stock matches with paperwork and quantities before loading of delivery shipments

Handling weekly delivery schedules for line haul shipments to Durban and Cape Town and cross boarder deliveries with third party transporters

Capturing returns on SAP and arranging redeliveries unplanned returned stock needs to be sent back to customers.

Follow-up on missing paperwork and products, eliminating unnecessary claims made against Company

Operating Forklift truck to unload and load stock, and moving stock to respective locations including damaged goods to scrap location.

Delivered high quality customer service by resolving all departmental queries on email and telephone within timeframes as per company procedure

Giving feedback in time and processing daily, weekly and monthly reports

Processing credits on SAP and do stock movements to respective locations including scrap location

Getting go ahead signatures from manager for processing damages to scrap location on SAP

Complies with established control systems and rules with high visibility towards health and safety standards

Ensuring housekeeping is done daily in designated areas

Reason for Leaving- Retrenched.

Driver Code 10, 05/2019 to 04/2020

METRO GLOBAL TELECOMMUNICATION – Midrand, Gauteng

Complete routine pre- and post-trip inspections to evaluate vehicle and assess maintenance needs

Achieved consistent safety targets by adjusting driving to different road and traffic conditions

Keeping management looped in on daily activities by updating logs with information such as kilometers readings, petrol usage and special incidents

Coordinated efficient routes to avoid delays and optimize schedules

Updating personal logs and business tracking documents accurately and according to schedule requirements

Answering, scheduling and responding to reservation calls at specific times and locations

Worked directly with customers to assess damages and incompleteness of orders

Verifying daily deliveries against shipping instructions before delivering to customers

Cleaning and maintaining vehicle and assess vehicle for damage after each shift

Obtaining customer signatures to complete and process paperwork

Keeping and studying detailed kilometers and fuel reports to track overall fuel costs

Reason for leaving- Better Career Prospects

Self Employed, 11/2018 to 04/2019

Midrand, Gauteng

Buying online daily sales vehicles from SMD auction, sending vehicles for panel beating and Mechanical fixing.

Selling refurbished vehicles as second hand sales.

Returns and Transport Team Leader, 08/2012 to 10/2018

Avon Justine Distribution Channel - Germiston, Gauteng

Taking responsibility for the operation in the returns, handling dispatch functions within returns and transportation department by leading people and effecting required system tasks and responsibilities for the returns

Ensuring sorting of returned stock is done correctly and accurately by returns team and sorted boxes labeled correctly within timeframes as per company KPI, ensuring correct FSC’s and quantities are written on the stock sheet and ready to be put on excel spread sheet and to be loaded on Citrix system

Ensuring all returns are correctly moved to respective locations including aerosol and quarantine holding areas for damaged returns

Conducting weekly stock takes and monthly clearing of returned goods

Ensuring all escalated departmental emails and telephonic queries are resolved within the 2 hour expected timeframes and feedback is also provided

Conducting daily dispatch floor inspection, monitoring manifest scanner, delivery scanner for accurate scanning of packed boxes ready for delivery and hourly, daily dispatched boxes count

Tracking of orders, invoicing consolidated cross boarder invoices, tracking of shipments

Ensuring housekeeping in the returns and dispatch areas

Reason for Leaving- Start Own Business

Credit Returns Clerk, 06/2006 to 07/2012

Mustek Computers and Electronics - Midrand, Gauteng

Receiving returned goods over the counter, courier shipments, internal and truck deliveries dispatch cancellations checking and process credits on Studio computer system and handing credit notes immediately

Disassembling all desktops, laptops and servers machines returned for crediting scan barcodes and book all components on system and move stock on system and physically to respective locations in the warehouse

Handling customer and departmental queries telephonically, by email and customer who walked in for queries

Communicating with retail stores nationwide for planning returns and collection for stock rotation items

Conducting daily stock count of returned goods and clearing of stock on a weekly basis

Adhering to company health and safety rules and maintaining good house keeping

Reason for leaving- Better Career Prospects

Education

Matric: High School 12/2001

Rampo High School – Botlokwa Matoks, Limpopo

Matric Certificate

Certificate: Short Course 07/2011

Damelin – Midrand, Gauteng

Short Program in Business Administration and Management

Certificate: Short Course 04/2012

Damelin – Midrand, Gauteng

Short Program in Supervision of Storekeeping and Stock Control

Certificate: Short Course 06/2012

HASALAC – Midrand, Gauteng

Advanced SHE Representative Training

References

Linda Combrink – Dispatch Manager - Lixil Africa Water Technology

+271*-***-**** &+278*-***-****

Desmond Randen – Transport Coordinator - Metro Global Telecommunication

+276*-***-**** & +271*-***-****

Emily Maepa – Senior Supervisor - Avon Justine Distribution Channel

+278*-***-****& +271*-***-****

Thomas Mbeleaa – Credits Returns Manager – Mustek Computers and Electronics

+276*-***-**** &+277*-***-****

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