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Restaurant, bar management/Customer Service

Location:
Youngstown, OH
Salary:
$15
Posted:
June 11, 2023

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Resume:

Michelle Packer

Front of the house manager - bar manager - Mission Taco

Youngstown, OH 44511

adxnd9@r.postjobfree.com

+1-330-***-****

Authorized to work in the US for any employer

Work Experience

District Manager of Operations

O'Donold's Irish Pub & Grille/Suzies/Mission Taco - Youngstown, OH April 2019 to Present

Overall operations of bar and restaurant

Front of the house manager - bar manager

Mission Taco

January 2017 to Present

Began this position from the start of concept. Part of team with all aspects of hiring staff, training, recipes, menu development, employee manuals and P.O.S install. A gourmet from scratch American taco restaurant - bar. Specialize in shrub cocktails and tequila. General manager

YOLO Grille and Taproom

May 2015 to January 2016

125 seat bar area - 100 people private banquet room, off premise catering and a 100 seat dining room. Duties included over see all restaurant and catering operations. Payroll, inventory, recruiting and training. Upscale casual menu featuring Infusion style cuisine, (in house butchered) steaks, fresh seafood and daily planned menus. Extensive wine menu, 25 craft beers on tap and creative beverages. 100 percent hands on position. Bar promotions increased bar sales from 15% to 25% of sales - stable employees with limited turn over. Seasonally changed menu and special promotions to retain loyal customers and bring in new clientele.

General manager

YOLO Grille and Wine

July 2008 to May 2015

Duties included all day to day operations and was part of team opening. Worked with team and owners to hire, train, employee manuals, service staff training all systems in place for a successful operation. Managed a staff of 35 - 40 people and kitchen staff of 5 - 8. 75 seat restaurant - bar featuring an extensive wine list and the first wine on tap. Upscale menu with tapas items and from scratch kitchen. Knowledgeable on wines, beers and many types of cuisine. P.O.S install and maintenance. Bar manager- catering manager

Martini's

November 2000 to May 2008

75 seat restaurant and bar in downtown Youngstown, Ohio. Managed staff of 20 - 25 people. Bar promotions and drink recipes. Hiring and training. Produced schedule for front of the house and kitchen. Collected and counted time cards for payroll.

Education

High school or equivalent

Skills

• Scheduling

• training

• Inventory

• Operations

• Payroll

• Menu Planning

• Restaurant Experience

• Catering

• Management

• Restaurant Management

• Culinary Experience

• Labor Cost Analysis

• Kitchen Management Experience

• POS

• Banquet Experience

• Recruiting

• Supervising Experience

• Leadership

• English

• Food service

• Cooking

• Food Preparation

• Food Safety

• Customer Service

• Bartending

Links

http://Michellelarsonpacker.yahoo.com

Certifications and Licenses

Food Handler



Contact this candidate