Administrative Assistant

Colleen A. Rowan

Greensboro, NC *****

336-***-****/*************@*****.***/Linkedin.com/in/ColleenRowan

LEGAL AND ADMINISTRATIVE PROFESSIONAL

As an experienced office and project manager, I bring extensive expertise that will be an asset to any firm. I possess knowledge in the disciplines of client consultation, case development, general office procedure, document preparation, estate planning, and estate administration. With the understanding of my field, I have gained knowledge in Microsoft Office, TABS, and Amicus among other software.

PROFESSIONAL EXPERIENCE

Richard J. Rutledge, Jr., PLLC, Paralegal, Winston-Salem 2014 - 2016

Office management, including all calendar administration and travel arrangements

All client follow-up and organization

Exclusive director role in the database entry of all documents

Extensive real estate research

Drafting of estate planning documents, file maintenance, client correspondence, and upkeep of client medical records

Law Offices of Harry A. Boles, Paralegal, Kernersville 2006 - 2011

Associate to top legal counsel including direct contact with clients involving initial interviews and information updates

Responsible for preparation of real estate documents, maintaining files, and the processing of reports

Sole director of firm calendar including meeting coordination and travel arrangements

Case management, including the drafting and submission of pleadings, wills, living wills, powers of attorney, trusts, and client communications

Corporation formation and file set-up

Thorough research in areas such as real estate, deeds, deeds of trust, GIS, etc.

Craige Brawley Liipfert & Walker, Long Term Care Coordinator, Winston-Salem 2002 - 2004

Director of management of elder law cases and client interviews

Preparation of estate planning documents such as wills, powers of attorney and trusts

Training and project management, responsible for educating all department staff members regarding coordination of office assignments

Kilpatrick Stockton, LLP, Office Manager, Winston-Salem 1998 - 2001

Facilitation of tax preparation and estate planning, including drafting of estate planning documents

Client management including execution of documents and agency account maintenance

Assistant to top patent attorneys regarding USPTO filings, patent prosecution, and general file maintenance

Project management of all department tasks

PART TIME EMPLOYMENT

Wow Pizza, Kernersville, NC 3/2020 to present

Ensured the timely delivery of customer orders with extensive customer service experience.

Delivery Driver – Panera Bread, Winston-Salem and Kernersville, NC 2018 to 2020

Ensured the timely delivery of customer orders with extensive customer service experience. Received commendations pertaining positive feedback from pleased customers.

Deli Clerk – Harris Teeter, Winston-Salem, NC 2014 to 2018

Worked as a fresh foods clerk, with experience in deli, bakery, pizza and floral departments and have been trained as a cashier, while maintaining a high concentration and focus on customer service.

EDUCATION

PARALEGAL CERTIFICATION Katharine Gibbs School, Melville, NY

HRD EMPLOYABILITY SKILLS LAB Forsyth Technical Community College

NATIONAL CAREER READINESS Forsyth Technical Community College

CERTIFICATION

ELECTRONIC HEALTH RECORDS Forsyth Technical Community College

SPECIALIST CERTIFICATION

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