Data Entry,Customer Service
Resume:
Number: +27-82-319-****
Email: adxn9r@r.postjobfree.com
LinkedIn: @sammy-baloyi
Pretoria, ZA CORE SKILLS
Attention to Detail
Customer Service
Network Systems Administration
Problem Solving
Proficient Typing
Relationship Building
Research, Data Collection
SAMMY
BALOYI
DATA ENTRY OFFICER
REACH ME AT
Driven Information Technology enthusiast with five years of experience in data entry, customer service, data collection, and research in the Health Industry. I spend my free time exploring my passion for IT by helping entrepreneurs set up their Internet Cafes with all the technical elements required to ensure efficient business operations. Doing this has helped me hone my skills at building servers, connecting printers, installing client operating systems, networking, site encryption, setting up user access control, SQL configuration, and web design. I believe there is an opportunity to expand on the knowledge and skills gained thus far to add value in careers related to Information Technology, and Knowledge Management. EXPERIENCE
Wits RHI Consortium, Aug 2018 - Apr 2021
Accurately captured the raw data from patient files onto the specified Health Information systems and completed the related data charts into all databases. Continuously updated the patient files and resolved any discrepancies in the data by contacting the client.
Made sure that the number of patient files on record matched the number of tests completed at the facility.
Consistently met and exceeded company expectations for speed, accuracy in capturing, and information management.
Generated Health Status reports as per facility and within correct time frames, weekly, monthly, and quarterly as required.
Identified barriers to compliance with data collection systems and escalated to the medical mentor.
Established good relationships with all departments and colleagues which improved records management and tracing of patients. Ensured confidentiality of patient medical information by complying with information laws and company policies.
DATA ENTRY OFFICER
ABOUT ME
Software Installation
Strong Communication
Troubleshooting Hardware
Time Management
Web Design
Tier.net and ETR.net
DHIS and DATIM
1
SB EXPERIENCE
Foundation for Professional Development., Mar 2016 - July 2018 Transferred data from patient files (paper format) into the computer database e.g. medical history, test results, and prescribed medication. Verified the captured data by comparing it to source documents to ensure accuracy.
Sorted and organised the patient files after entering the data to keep the source data secure.
Provided data support at facility level by adhering to Department of Health data collection tools and back-up Standard Operating Procedures. Ensured that Tier & TB data capturing was up to date and that the District Health Information System reporting was in place.
Supported the Data Quality Mentor by ensuring that the current run charts and other data level printouts were available and displayed at the facility level to monitor progress.
Provided inputs in the analysis and comparison for the weekly/monthly district/team TB/HIV/MCH 909090/COP programme indicators and quarterly performance reviews.
Provided support, feedback, and inputs in any Foundation for Professional Development related data collection and research activities as required. DATA ENTRY OFFICER
Foundation for Professional Development., Nov 2013 - Aug 2015 Responded to service requests and end-user issues on time to reduce interruptions and maximise response times.
Maintained and developed all user applications and defined all specifications, client requirements, and performed troubleshooting on all hardware and software components.
Installed and provided application support for Tier.net application, Windows Operating Systems, SQL & Access Database, and Microsoft Office. Coordinated with staff to install and configure all desktop and laptop computers and resolve all hardware and software issues. Installed and configured all client software, computer hardware, networks, printers, and scanners on Windows servers.
Created user accounts and security groups, assigned permissions, and deployed client workstations to the Network.
Installed TCP/IP configurations and Access Security Rights on Windows operating systems.
IT SUPPORT TECHNICIAN
Diploma in Information Technology
PC Training and Business College, 2012
EDUCATION
PC Engineering A+
HAVA Technology College, 2012
Matric, Grade 12
Arcadia Independent High School, 2009
Certificate in Global Health
eLearning
Wits RHI Consortium, 2019
CERTIFICATIONS
Certificate in Tier.net
Foundation for Professional
Development, 2016
Certificate in Project Management
Foundation for Professional
Development, 2014
Certificate in District Health
information Systems
Foundation for Professional
Development, 2012
REFERENCES
Mr David Kgatje
Wits RHI Consortium
2
Mr Veli Mnisi
IT Cluster And Supervisor
Foundation For Professional
Development
Project Manager
Human Resource
Foundation For Professional
Development
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