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Remote Agent Service Representative

Location:
Tempe, AZ
Salary:
17-20
Posted:
June 12, 2023

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Resume:

Rhandall DeGarmo

Hard-working and loyal asset, looking for a stable position with room for growth!

Tempe, AZ 85282

adxn8y@r.postjobfree.com

+1-623-***-****

I came to America when I was three years old. All I have ever known is hard work, loyalty and dedication. I speak multiple languages and that has helped me become an incredibly outgoing and charismatic person. I love to laugh and have fun as well as work my tail off. I take pride in my work. Much like the rest of the world I am currently trying to find my niche in this new world that we live in. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

Apple - Phoenix, AZ

March 2021 to January 2023

As a remote agent from home, I handled customer discrepancies, and any issues that came about. Customer resolution. After 30 days I was promoted to coaching and ran a team of 45 employees. Cultivation Technician

The Good dispensaries - Mesa, AZ

April 2021 to November 2021

I had an excellent time working for this start up cultivation center and marijuana dispensary. I learned an exponential amount of information from start to finish of the growth process, along the way picking up tips and tricks from very talented cultivation technicians . Unfortunately you can only go so high with this company and I reached my limit very quickly with hard work and loyalty to the group. Unfortunately, they could not afford to keep me, and I could not afford to exasperate the energy and dedication to the team without being compensated correctly. Bartender/Server

The Marquee - Tempe, AZ

January 2018 to February 2021

I bartended and served at several musical venues over the years. I have my title for as well as my serve safe and my food handlers certification for Arizona. It was an excellent job where I learned quite a bit about the music business as well as serving and servers duties. During this time I met several very talented bartenders that would teach me several “tricks of the trade” within the industry. I always had such an excellent time bartending as it has always allowed me to use my charisma and out going personality. General Manager

Journeys shoes store - Tempe, AZ

March 2013 to July 2017

I had the opportunity to climb my way up The journey is latter. I started as a retail associate and worked my way up to general manager, eventually managing four stores at one time. I was in charge of daily goals. Those goals included opening and closing the store, heading daily and weekly and monthly sales goals, controlling over 450 units of inventory a week, maintaining store cleanliness as well as employee cleanliness. I was directly in charge of all Hiring & Firing. As a general manager, I was obligated to be at a managers meeting every two weeks which required me to travel for the job several times. Eventually I got tired of playing musical chairs with the company and decided to step down. Order Selector

JE Dunn Construction - Phoenix, AZ

February 2013 to June 2016

I was in charge of fulfilling orders. It was our responsibility to load up work trucks in the morning with a necessary supplies needed to do that days work. Within two months I moved up to management and became the lead. It was an excellent warehouse job where I learned a lot about responsibility And hard work.

General Manager

Papa John’s INTL - Phoenix, AZ

January 2004 to March 2012

Much like journeys, I started at the very bottom and worked my way to the top. I started out as a Cashier and Pizza Technician and eventually worked my way up to being the youngest general manager in Papa John’s history at just the age of 18 years old!

As a general manager, I was required to be in charge of all hiring and firing and getting all “Stats” within their acceptable range.I was in charge of meeting daily, weekly and monthly sales goals and reporting those numbers and goals back to my district manager above me.I had to maintain inventory goals as well as create a daily workflow of opening and closing duties. I worked for Papa John’s for eight years before capping out and not being able to climb the corporate ladder any higher within the company.It was at that point, that I walked away. Education

Associate's degree in Business

Mesa Community College - Mesa, AZ, US

March 2007 to April 2010

Associate's degree in Digital Marketing

Mesa Community College - Mesa, AZ, US

April 2005 to June 2007

Skills

• Bartending

• Banquet experience

• Bussing

• Restaurant management

• Restaurant experience

• POS

• Culinary experience

• Stocking

• Management

• Profit & loss

• Food management

• Guest services

• Retail sales

• Cost control

• Cooking

• Analysis skills

• Food service management

• Labor cost analysis

• Menu planning

• Forecasting

• Baking

• Statistics

• Store management

• Inventory control

• Meal preparation

• Payroll

• Food handling

• Office manager experience

• Microsoft Office

• Computer networking

• English

• Expert

• Italian

• Expert

• Spanish

• Intermediate

Certifications and Licenses

ServSafe

Food Handler Certification



Contact this candidate