Customer Service Personal Assistant
Resume:
Theresa Wood
Rocklin, CA
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Personnel Specialist/ Human Resources
U.S. Air Force - Beale AFB, CA
June 2017 to April 2023
Managing Active Duty members’ records for the entire base and their dependents, assisting and processing members paperwork for reenlistments/extensions and/or retirement/separation. Successfully manage over 700+ members personal documents to ensure members are qualified to move due to a PCS
(Permanent Change of Station). Reviewed members eligibility for compensation with a “Special Duty”, worked closely with finance to process paperwork on behalf of members to ensure correct payments were being applied/removed. Constant training environment with hands on and learning with new members that have no or some experience.
Flight Schedule Coordinator
Upper Limit Aviation - Cedar City, UT
June 2015 to May 2016
Successfully managed flight schedules for students and instructors with the maintenance department for efficiency with aircraft availability. Coordinated with instructors on student progress and sought to it that student finished courses in a timely manner.
Site Manager
Arizona School of Real Estate and Business - Scottsdale, AZ October 2012 to April 2015
Responsibilities
Admissions, recruiting of prospective students, organize off-site testing, dispersal of certificates after course completion, classroom prep/clean up, ASREB seminar manager, test grading, administrative duties, conduct class orientations, cashier, knowledge of company and state policies/procedures, student services, information desk, testing proctor, filing, minor scheduling duties, supports all ASREB activities Accomplishments
Brought in revenue and aspiring students to the company. Skills Used
Office XP & 2013 (Word, Excel, & Power Point), Adobe, Outlook, Phones, Filing, Fax, Copier, Scanner, Management, Customer service priority, Sales, Organization, administrative Merchandiser
Walt Disney World- Magic Kingdom - Lake Buena Vista, FL February 2012 to July 2012
Responsibilities
Exceptional customer service, cashier, stocking shelves, opening and closing shops, cleaning, organization
Accomplishments
Revenue, returning guests, loss prevention
Skills Used
Customer service, sales, register/cash handling
Education
High School Diploma in General Studies
Casa Grande Union High - Casa Grande, AZ
2006 to 2010
Skills
• Microsoft Office (5 years)
• Store Management Experience
• Merchandising
• Human Resources
• Employee Orientation
• Loss Prevention
• Management
• Microsoft Outlook
• Retail Management
• Military Experience
• Microsoft Powerpoint
• Human Resources Management
• Assistant Manager Experience
• Administrative Experience
• Office Management
• Sales
• Personal Assistant Experience
• Leadership
• Supervising Experience
• Security
Military Service
Branch: United States Air Force
Rank: E-4
Certifications and Licenses
Secret Clearance
Top Secret Clearance
TS/SCI
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