Service Representative Twin Peaks

Location:

Posted:

June 12, 2023

KAYLEE JIMENEZ

CONTACT

adxn84@r.postjobfree.com

BEAUMONT,TX

EXPERIENCE

CASHIER HEB BEAUMONT,TEXAS 2022-2023

• Assisted 50+ customers daily with checkout, answering outstanding questions and being ready to take action when a customer is in need

CASHIER/WAITRESS MCALLISTER’S DELI BEAUMONT TEXAS 2019-2021

• Delivered prompt service while assisting other servers

• Monitored guests while attending to their needs

SERVER/ENTERTAINER TWIN PEAKS — 2023

• Providing quality service to guests while also engaging and entertaining them leaving them with a fun, positive experience

• Organized tips across 12-person staff at the end of each shift

• Verified dietary restrictions of guests were adhere to, guiding guests to specified menu options

GUEST SERVICE REPRESENTATIVE 5 UNDER GOLF CENTER BEAUMONT TEXAS — 2022

• Booked reservations for 20+ guests daily

• Answered any questions that a guest would have about the company and services over the phone

• Advertised specials and events for the company

RETENTION AGENT SPECTRUM FOCUS GUEST SERVICES-CURRENT

• Field inbound calls in a professional manor

• Focus customer retention

• Respond to and resolve customer questions

• Research possible solutions to customer issues sell/upsell products on customers account

• Deescalate upset customers

EDUCATION

LAMAR INSTITUTE OF TECHNOLOGY — ASSOCIATES IN BIOLOGICAL SCIENCES BEAUMONT EARLY COLLEGE HIGH SCHOOL-HIGH SCHOOL DIPLOMA SKILLS

• Bilingual ( Spanish is primary language)

• Cash handling

• Proficient pc and keyboarding skills with ability to multitask through different applications/ screens

• Able to type 25 words per minute

• Good numerical and analytical skills

• Skill to be able to communicate effectively with customers

• Ability to handle high stress environment and act on action when needed

• good independent and teamwork skills

1234 Main Street Anytown, State ZIP 123-***-**** www.example.com