***** ***** **** ****

Montpelier, VA *****

804-***-****

adxn7i@r.postjobfree.com

Antonya J. Lewis

summary

Results-oriented and self-driven, offering experience effectively creating, problem-solving, evaluating, and improving the reporting process. Driven to support continuous improvement and efficiency. Great communicator with excellent time management skills and important ability to perform well in a team environment.

Highlights

●Compiling data

●Systems Administration

●Reporting efficiency and accuracy

●Problem Solving

●Analysis and proofreading

●Solution solving and documentation

Skills

Confluence, JIRA, SAP, Oracle, AS/400, Visio, Monday, Service Now, SQL Databases, Microsoft Teams, Excel, Microsoft Office, E-Verify Database, Google Workspace, MS Power BI, Enterprise Release Management

Experience

Business Analyst – SPAR Information Systems (Anthem IT) July 2019 – April 2023

Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.

Translate business requirements into tangible deliverables such as user stories, user cases, process diagrams and workflow.

Captured business functions and technology by researching and composing required documents for projects.

Administered JIRA and Confluence access, deletion, and roles for users.

Worked with technical personnel to ensure requirements will be incorporated into system design and testing for both Medicaid and Medicare markets.

Experienced in handling Change Request Management and implemented the change effectively by using change management process.

Creates and process user account requests to test in lower environments.

Initiates and facilitates meetings with stakeholders as appropriate.

Helped identify and document lessons learned on projects and initiatives.

Ran queries to assist in setting up databases.

●Manages system applications access and company asset tracking for business process of on and off boarded of employees.

Support general administrative needs of Head of Technology including background

research.

Preparation for meetings/presentations, follow-up on meeting action items.

Scheduling department-related events, and other duties as assigned.

● Maintains human resources records for employees by recording the hiring, transfer, termination, change in job classifications, and merit increase dates.

●Manages system applications access and company asset tracking for business process of on and off boarding of associates.

● Documents and tracks human resources actions by completing forms, reports, logs, and records.

●Sets up travel arrangements for new hires as needed.

●Event coordinator for multi-located IT Engineering departments

HR Administrative Assistant - 22nd Century Technologies/ VHDA (Richmond, VA) June 2019 – July 2019 (One month contract)

●Conducted research of I-9 Forms to assure the information was entered correctly.

●Assisted with completing I-9 Forms for Human Resources.

●Maintained compliance with all employment laws and regulations.

●Responsible for ordering and tracking of company supplies.

●Filed, scanned, copied and compiled documents as needed for Human Resources.

Corporate Operations Travel Admin Support – McKesson Medical Surgical (Glen Allen, VA) – June 2018 – January 2019

●Coordinating travel arrangements for team and Project Managers using SAP.

●Managing calendars, daily schedules, and commitments.

●Coordinates internal/external meetings and conference calls.

●Maintaining communication with any outside vendors contracted for the event.

●Create expense reports, budgets, and filing systems.

●Manages confidential and sensitive information.

●Process weekly expense reports for the Travel Team of 20 employees.

●Edit and prepare reports, memos, letters and other confidential documents.

●Coordinates internal/external meetings and conference calls.

Executive Administrative Assistant– CCO Mortgage/Citizens Bank (Glen Allen, VA) – May 2013 – June 2018

●Manage CEO’s complex calendars, frequently changing travel arrangements and coordinate pre-planning of trips using SAP.

●Conduct research to prepare, gather, and proof briefing materials, agendas, and decks for all executive-level meetings.

●Distributing incoming mail for all of Servicing.

●Create POs, as well as process external invoices for payments using Oracle.

●Order departments office supplies using Oracle.

●Tracking Shipping/Inventory of company’s logo items.

●Edit and prepare reports, memos, letters and other confidential documents.

●Coordinates internal/external meetings and conference calls.

●Serves as a liaison between the company’s Human Resources for the building.

●Assisted with completing I-9 Forms for Human Resources.

●Plans company events by, creating agreements and budgets with the vendors.

●Works with contractors, colleagues, and other suppliers for company events.

●Created and tracked expense reports, budgets, and filing systems using Google Sheets, and Google docs to collaborate with team mates.

●Manages confidential and sensitive information.

●Assist with team building initiatives and overall support for maintenance of organizational culture and employee morale.

Administrative Assistant III – Bartech Staffing (CCO Mortgage/Citizens Bank), (Glen Allen, VA) – January 2013 – May 2013

●Responsible for maintaining calendars, arranging domestic and international travel.

●Created and tracked expense reports, budgets, and filing systems using Google Sheets.

●Responding to emails and phone inquiries in a timely manner.

●Performs on-going maintenance to various data bases and generate reports.

●Performs a variety of administrative and clerical duties that support numerous teams.

●Orders and manages departments’ office and building supplies using Oracle.

●Prepares reviews and composes correspondence, and routine forms.

Office Manager - Edgesource Corporation /Contractor for (U.S. Dept. of State) (Alexandria, VA) – July 2012-October 2012

●Scheduled meetings and conferences for government officials and manage complex calendars.

●Managed meeting minutes on a weekly basis.

●Performed highly complex administrative functions to support the work of the Branch Chief and Dept. managers.

●Scheduled domestic and international traveling for instructors

●Prepared expense reports for instructors traveling overseas.

●Organized materials and communicated effectively at all levels of the organization.

●Performed a lead role in coordinating meetings and events with multiple managers or offices.

●Performed variety of complicated tasks for management.

●Ordered office supplies, and ordering caterings for meetings.

Administrative Assistant - Aerotek Staffing/SunTrust Mortgage (Richmond, VA) - May 2011- February 2012

●Processed confidential files for Post Government Foreclosure loans.

●Provided administrative support to individuals or department.

●Performed general clerical and general office duties involving typing, record and file maintenance, mail distribution, answering telephones, writing memos, etc. as directed.

●Input data into spreadsheets and/or databases.

●Contacted attorneys' offices for documents regarding evictions and foreclosures for processing of FHA and VA loans.

Administrative Assistant II- Aerotek Staffing/M.C. Dean (Ruther Glen, VA) - August 2010-March 2011

●Managed travel coordination and expense reports for managers and supervisors using SAP.

●Assisted in preparation of presentations for prospective clients and vendors.

●Generated daily reports for jobs worked by laborers using MS Access database.

●Answered incoming calls from vendors and salesman regarding products.

●Responsible for ordering and tracking of company supplies.

●Filed, scanned, copied and compiled documents as needed.

●Entering time entries daily into payroll system for employees using SAP.

●Assisted with completing I-9 Forms for Human Resources.

Administrative Support - Genworth Financial (Richmond, VA) - November 2007- October 2009

●Managed a multitude of available resources, transferred, forward customer calls and e-mails to appropriate areas or departments/individuals.

●Recognized, documenting and working with the team leader and coordinator of trends.

●Sort and distributed mail.

●Maintained departmental voicemail.

●Recorded and distributing staff meeting minutes.

●Assisted with special projects using Salesforce.

Administrative Assistant II - Coventry Health Services (Richmond, VA) - August 2006-November 2007

●Provided support for high level executives responsible for coordinating travel arrangements (SAP), scheduling meetings, expense reports (SAP), recording and documenting meeting minutes.

●Created and maintained communication documents using Microsoft Word, Access, Excel, and PowerPoint, while compiling graphics for nurse’s spreadsheets.

●Responsible for running daily query in for nursing staff for processing.

●Ensured proper processing of HIPPA related documents to include faxing, copying and shredding.

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ECPI Technical College- Richmond, VA - March 2006-June 2008

•Associates in Computer & Information Science

Louisa County High School- Mineral, VA – Graduated June 1991, Advanced Diploma

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