Data Entry Administrative Secretary
Resume:
Raquel Melone
Las Vegas, NV **108
Cell: 909-***-****
adxn45@r.postjobfree.com
To Whom It May Concern:
Enclosed is a copy of my personal resume. It is my desire to associate with a reputable and progressive organization such as yours in a position where my skills will be of mutual benefit. As you will note from my resume, I am diversified in various areas of telecommunications, data networking, secretarial skills and public relations. I am business oriented and feel that I would be a positive benefit to your operation.
If you anticipate the need for an individual of my qualifications, either now or in the future, I would appreciate a personal interview at your earliest convenience. I can be reached at the above listed telephone numbers and or address.
I look forward to hearing from you in the near future and appreciate your time, consideration and reply.
Sincerely,
Raquel Melone
(recently married and worked under the name Raquel Hayes) OBJECTIVES
Seeking a long-term position in communications, marketing, office management, human resources/relations, workers comp coordination, scheduling, field representative or secretarial where personal relations, skills and ability to motivate will prove valuable to a firm’s success. WORK SKILLS
Typing
Data Entry (13,000 KPH)
Business Management Degree
Communications Technician
Programming Systems AT&T 75, 85,
Definity G3
Programming SRX and VMX Systems
Word Perfect 5.0, 5.2, and 6.0
Modem Hook-ups
Excel
Quattro
Analog, Digital Phone Installations
Shipping and Receiving
Scheduling
Cost Control
Outlook Express
Electrical
IRS Audits
PC Hook-Ups
Data Technician
Word Processing
Voicemail programming
Medical Filing
Word for Windows
PowerPoint
Legend Programming
Merlin Installation
Planning
Billing
Customer Service Multi-line Accounting CS Bookkeeping & Payroll Excellent Communications Skills
WORK EXPERIENCE
01/08/2021- Current Intuit
Work Responsibilities: Preparing Income Tax Returns in All 50 states remotely Federal and State. Seasonal yearly employee. Assisting with customer audits. 11/2017-01/03/2021 BHI Bookkeeping, Payroll & Income Tax Work Responsibilities: Income Tax Returns, personal, 1120S, 1120, Partnerships, Trusts. Amendments. Offer In Compromise. Payroll Processing using the ACS systems. Bookkeeping using the ACS Accounting systems. Maintain portal with all client docs and e signature docs. ASFP certified 2020 Auditing payroll and Income Tax returns before processing. EFTPS filings to Fed and various States, Quarterly Reports. Active EFIN IRS SORS Mailbox 12/15-10/2017 Office Manager/Marketing Manager Liberty Tax Service Work Responsibilities: Auditing All Payroll and Tax Returns. Manage office that I owned since 2007 for easy transition to new owner.
2007- 10/31/2014 Franchise Owner, Liberty Tax Service, Las Vegas, NV 89104 Work Responsibilities: All the responsibilities of managing and owning a tax business. Audit all tax returns prepared. Audit all payroll submitted. Number one Franchise in State of Nevada for 7 years before selling.
2003-11/1/2004 HR Safety Coordinator-The Complete Logistics Company, Fontana, CA Work Responsibilities: In-House management of Workers Comp for a trucking company. Maintaining Osha Logs, first aid and self-insurance for workers comp. Attend court dates, legal drafts, monitoring the clinics and developing our medical provider network for 2005. Daily contact with applicant attorney’s and defense attorneys for various insurance carriers. Reporting fraud to various state agencies. Knowledge of DOT regulations, pd,td, and ttd, workers comp codes and labor codes, and ACOEM guidelines. Develop modified duties that are permanent. Maintain drivers logs for 3 terminals. Scan logs into JJ Keller Scanner. Take accident reports and deal with insurance issues for accidents, losses or collections. Maintain and monitor all contract owner operators, files, permits and contracts. Payroll for security guards. Set up of MRO’s and maintain all drug testing for pre-employment, randoms and accidents. Orientation of new hires. Yearly audits for Osha and St. Fund. Pay company tickets and attend court hearings on various vehicular matters. Knowledge of Qualcomm and implementation. Creative planning for cost savings. Do all administrative duties without an assistant. In January of 2003 when I began doing workers comp for the company we had 38 open claims, we have 13 as of today. Daily contact with St. Fund, Liberty, AWA, AARLA. Developed several cost saving plans and articles that have reduced 70% of our MRO costs. Rallied for SB899. I am self-motivated and a fast learner.
Supervisor: Bill Eck, Safety Director 909-***-**** x269 Current Salary: Salaried Employee
2003 Operations Technician-Arrowhead Water, Cabazon, CA Work Responsibilities: Operating Krones filling machines, rinsers, labelers, and laser coders. Supervisor: Matt Unger 909-***-****
Salary: $14.00 per hour
2000-2002 Office Manager/Scheduling-MRD Marble, Ontario, CA Work Responsibilities: Management of the scheduling department for manufacturing and shipping of cultured marbled vanities and corian kitchens. Creating production sheets and verifying options with builders from the construction field. Trouble shooting missing product for every install on a daily basis and rescheduling. High call volume with daily customer contact. Supervisor: Jay Shah, Owner 909-***-****
Current Salary: $13.00 per hour
1998-2007 Self Employed Mom & Pop- Tax Doc, Los Angeles, CA - - Fontana, CA Work Responsibilities: Filing documents, bookkeeping, customer interfacing, scheduling, coordination of new hires and applied for all licenses and contracts for the feds and State of California as a Corporation, Client documentation, human recourses, and benefits. Prepare reports and do yearly audits on the company. We owned this business. I worked other jobs at the same time. Supervisor: Kevin Hayes 323-***-**** or 323-***-**** Salary: $14.00 per hour (still own 50% of the company as Kevin Hayes is my husband) 1993-1995 Secretary/Office Manager, Communications Technician Administrator MTS Incorporated, West Sacramento, CA
Work Responsibilities: Administrative Secretary, technical support for all adds moves and changes within the corporation for all modems, phones (analog and digital), duties to include programming and installation, cable management, billing, shipping, receiving, customer support to 98 Tower Record stores world wide, all phone programming equipment ordering, audio video and communications, vendor interfacing, installation of mux’s for AS400 systems, trouble shooting, cross connects for System Definity G3, pulling 4 pair cable and installation to the office, payroll, high call volume, dispatching contractors to all sites for various equipment repairs and remodels to include new stores, on-call 24 hours a day, 7 days a week for two years. Cat 5-cable installation and proper wiring schematics of cabling.
Supervisor: Marty Sockolov, 916-***-****
Ending Salary $16.00 per hour
1993 Adia Temporary Services
Supervisor: Dena Down 916-***-****
1991-1992 Data/Communications Administrator – Intel Corporation, Folsom, CA Work Responsibilities: Filing documents, programming 85 (UNIX based) Systems for telecommunications, cable management, administration, PC hook-ups, network connections, audix programming, audix instructor, billing, customer interfacing, vendor interfacing, ordering of various equipment, trouble shooting network problems. Administrator over all adds moves and changes within Intel Folsom Site and support for adds moves and changes for RNB in Santa Clara.
Supervisor: Todd Meeter 916-***-****
Ending Salary: $16.00 per hour
1989-1990 Data Technician – Intel Corporation, Folsom, CA Work Responsibilities: Documentation of the network, cross connects in the phone closet for Banyan, VAX, Sun386I, IBM, modems, analog and digital phones. Troubleshooting swats, pulling cable, running printer cable and networks, PC hook-ups, wire management and installation of concentrators. Supervisor: Bob Phillips 916-***-****
Ending Salary: $10.00 per hour
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