MS. TYRONCHALIS ATKINS
**** ********* *** *******, ** 27604 984-***-**** adxn2j@r.postjobfree.com
PROFESSIONAL PROFILE
Well-rounded professional with 4+ years of patient care and medical administrative experience. Works collaboratively to
ensure quality operations. Able to coordinate the medical office administrative and clerical duties to ensure effective patie nt
services, and ideal patient volume and flow. Acquires skills quickly and easily adapts to new environments.
Customer service skills necessary to demonstrate responsiveness and sensitivity to patient needs to resolve issues
and provide patient service to ensure quality.
Knowledge of patient confidentiality standards and regulations outlined in the Health Insurance Portability and
Accountability Act (HIPAA).
Electronic Health Records / Practice Management Systems – NexGen EHR and Greenway Prime Suite EHR.
Key Clinical Skills – phlebotomy, injections, vital signs, urinalysis, first aid, and clinical lab procedures.
Medical Administrative Skills –verify insurance, schedule appointments, and handle pre-authorizations.
Microsoft Office Suite (MS Word, MS Excel, MS PowerPoint, and MS Outlook) – Type 64 WPM.
QUALIFICATIONS
HIPAA Compliance Medical Administration Charting Filing Processing Co-Payments Medical Terminology
Insurance Billing Procedures CMS1450 UB04 CMS1500 Healthcare Claim Cycle
Human Resource Management Organizational Improvements Business Office Operations Medical Office Procedures
Interpersonal Professional Communications Practice Structure Leadership & Management
Anatomy & Physiology ICD-9 / CPT-4 Coding
Sterile Procedures Aseptic Techniques EKG Pharmacology Accounting Payroll Banking Systems Healthcare Law
EDUCATION & PROFESSIONAL DEVELOPMENT
Ultimate Medical Academy Associate of Science Degree – Healthcare Management, 2020
Chester Institute – Chicopee, MA Diploma – Medical Porter, 2014
PROFESSIONAL EXPERIENCE
CSL Plasma – Raleigh, NC 2019 – Present
Phlebotomist / Lab Assistant
Assist in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.
Prepare donor for procedure, collect samples for testing, monitor donors for reaction, and verify safety of equipment
by inspecting prior to donation.
Record data in charts and records.
Follow policies and procedures to maintain donor confidentiality.
Planned Parenthood – Raleigh, NC 2018 – 2019
Medical Front Desk Supervisor / Certified Medical Assistant / Phlebotomist
Greeted and communicated with patients in a courteous manner.
Checked patients in and out, verified insurance coverage, and scheduled appointments.
Processed pre-authorizations and referrals, and handled medication refills.
Drew blood samples, ensured specimens were collected accurately, and maintained required documentation.
Administered injections and pregnancy tests.
Tyronchalis Atkins, (Cont.)
Talecris Plasma Resources – Monroe, LA 2017 – 2018
Phlebotomist / Donor Care Technician
Conducted pre-donation medical screening in accordance with established guidelines.
Determined Hematocrit (HCT) and Protein via finger stick.
Promoted customer satisfaction through appropriate interaction and responsiveness to customer needs.
Assessed donor suitability and set-up, monitored, and disconnected plasmapheresis machine and donors.
Made certain donor screening information was complete and accurate, and ensured donor confidentiality.
Established and maintained donor files, and kept accurate and thorough documentation.
Chiropractic Arts and Pro Shine Rehab – Springfield, MA 2014 – 2014
Medical Assistant Extern
Completed a 2-month externship opportunity.
Interviewed and recorded patient medical history and vital signs in EMR system.
Prepared treatment rooms, cleaned and sterilized equipment, and disposed of contaminated supplies.
Showed patients to examination rooms and prepared them for the physician exam.
Handled administrative duties including answering phone and other office support where needed.
Heritage Hall – Agawam, MA 2013 – 2014
Certified Nursing Assistant / CNA
Answered patient call signals, assisted residents with daily living activities such as personal hygiene, feeding and
incontinence care.
Measured and recorded food and liquid intake.
Assisted patients with walking, exercising and moving in and out of bed.
Applied dressings, supervised exercise routines, and transported patients.