Customer Service Retail Sales
Resume:
Aline Fontana Mylius
Social Media Entrepreneur
Contact
Via Alcide De Gasperi 6, 24123
Bergamo, Italy
*****.*.******@*****.***
Objective
My primary objective is to support the functioning of business operations by following the company’s priorities, coordinating requested operations, and ensuring exceptional customer service. I aim to create a positive and productive work environment by communicating with team members, setting clear goals, and creating a positive work environment.
Education
● University IULM Milan,
Italy (Communications,
Media, Advertising)
● Linguistic High School
(Liceo Linguistico Ischool,
Bergamo, Italy)
● GED Diploma (American
High School Diploma)
Key Skills
Communication
Social Media Management
Planning
Sales
Problem-solving
English and Italian Mother
Tongue
Fluent in Spanish
Experience
December 2021- September 2022
Recruitment Account Manager • Panama Management, Milan, Italy
● Maintains public relations with brands and Celebrities.
● Negotiates the advertising fees between the Celebrities and brands.
December 2021 – September 2022
Social Media Manager • Panama Management, Milan, Italy
● Develops ideas and initiatives to promote brands.
● Creates and implements effective communications for Brands, Agency, Celebrities
● Communicates interculturally, ensuring inclusivity for foreign customers.
August 2017– August 2018
Retail Sales Assistant • Come Il Sole, Herbalist, Bergamo Italy
● Assists with customer service and relations.
● Conducts product inventory as needed.
2019 to present
Influencer / Content Creator (Self-Employed, Italy)
● Strategizes highly effective ways of communicating for Brands through use of photography, video and verbiage.
● Stages photo and video shoots relevant to each brand’s objectives adding a personal touch.
● Writes reviews, sincere opinions on products, brands, and the service they provide to guide followers.
Communication
Good communication skills, thrives in multicultural environments Languages
● Mother Tongue in English and Italian
● Fluent in Spanish
● Level B1 in German
References
Available upon request.
Contact this candidate