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Scrum Master Project Manager

Location:
Sarasota, FL
Posted:
June 12, 2023

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Resume:

HUMAIRA YAMIN-HOLLEY, MBA, PMP, CSM

727-***-**** / adxn1d@r.postjobfree.com

Project Manager / Scrum Master / Business Analyst

Accomplished professional offering 25 years of success, managing all phases of diverse Banking, Financial Services, specifically commercial & industrial loans and Software Development projects utilizing Agile and Waterfall methodologies with excellent analytical skills who helped establish high-performing team dynamics, continuous flow, and an exponential improvement in processes.

A business strategist and an excellent communicator who leverages technical, business and financial acumen to effectively influence client executives and their respective teams. Proven results-oriented PM with an innate ability to lead, mentor, and effectively guide projects through all phases of the SDLC.

Experienced Scrum Master/Project Manager skilled in managing and implementing highly visible concurrent projects utilizing agile methods that work across multiple business divisions to plan, organize, lead and motivate teams to exceed expectations of performance and delivery. Prepared to play a range of roles and provide customer focused attention. A self starter who thrives under pressure and deadlines.

EDUCATION & SKILLS SUMMARY

MBA (Management Science), Georgia Tech (Atlanta, GA) Certified PMP Certified Scrum Master for SAFe MS Office: Excel, PowerPoint, Word, InfoPath, OneNote, Publisher, Outlook, Visio Map Maker Testing Tools : HP Quality Center 9.0, Win-Runner, Quick Test Pro, Visual Studio Languages: UML 2.0, HTML Project Management : MS Project, Creative Pro Office, Bug & Ticket tracking, JIRA, VSTS TFS (Visual Studio Team Services), Service Now, Confluence, HP PPM, Rally Operating System : Windows XP, Vista 7, 8, 10 Requirements Analysis Cross-Functional Supervision Costing & Budgeting Team Building & Mentoring Project Scheduling Business Planning

BUSINESS EXPERIENCE

SCRUM MASTER 06/21- 03/23

Infosys Ltd @ Verizon Enterprise Services

Automating the alarm system for Verizon Workflow Wireline End to End ART:

Formulated techniques for effective Product Backlog Management that allowed the team to tighten the length of iterations by 20%

● Scrum Master for a team in the Verizon Network Systems organization, responsible for analyzing policies & processes and recommending improvements for optimal efficiency and productivity

● Built relationships with stakeholders from the ground up, including hosting DSUs and planning sessions with C-Suite Execs on the status of BoW and areas for improvement

● Owned project activities related to the Book of Work delivery & managed BoW updates and timely problem resolution

● Collaborated with process owners to understand critical dependencies and SLAs

● Prepared business process flow diagrams using Visio by documenting inter-dependencies for the automation processes

● Lead project team through the planning, design, and execution of projects including managing backlog

● Provided risk management reporting and handled any impediments that the team encountered

● Created user stories in JIRA, tracked development & test progress, hosted sprint kick-off meetings, planned sprint contents, created management reports, and monitored team velocity on an on-going basis

● Carried out and communicated impact analysis for changes & managed scope creep

PROJECT MANAGER 04/21 – 06/21 & 01/14 – 01/18

Tech Data (TD Synnex)

In-house & third-party financing for IT equipment for companies like Apple, IBM, Dell, etc.:

Assisted with creation of a new financial model for calculating clients’ ability to repay their debts resulting in expanded opportunities for the company

● Managed a portfolio of accounts and special projects involving financial supply chain management on SAP platform

(cont’d) PROJECT MANAGER Tech Data (TD Synnex)

● Performed requirement analysis in order to document in-depth business, system, and technical requirements

● Provided leadership and guidance to staff & served as liaison between stakeholders and third-party vendors

● Took Product Owner’s feedback daily and provided quick delivery of credit products in short iterations

● Lead optimization of governance standards through stakeholder engagement, clearly documenting use-cases

PROJECT ANALYST 01/21 – 04/21

Freedom Mortgage

Real Estate related projects finding funding sources for commercial properties and capital investors:

Recovered defects in early stages in order to satisfy the customers which lead to the increase of sales, price, and also minimized negative perceptions in customer

● Mortgage loan origination involving the entire life cycle from business development to closing loans

● Effectively communicating insights and plans to different team members and management

● Created, managed, and tracked project schedules, prepared and delivered project presentations to C-Suite executives

PROJECT LEAD FP&A 02/18 – 07/20

Capgemini

Projects involving strategy and design to operations management by leveraging its strong industry expertise:

Defined processes and tools best suited to each project. Moved between agile/scrum and waterfall approaches, creating detailed project road maps, plans, schedules and work breakdown structures

● Managed a team of analysts ensuring timely completion of projects by creating transparency in processes

● Resolved conflicts by defining and implementing SDLC policies

● Lead ongoing reviews of business processes and developed optimization strategies

● Ensured solutions met business needs and requirements and all SLAs were met

● Followed Agile methodologies to advance workstreams and identify/remove impediments

PORTFOLIO MANAGER 10/06 - 01/13

Bay Cities Bank USAmeribank Links Financial Bank Atlantic First Horizon Bank

Financial consulting & Banking operations involving $500 million portfolio of commercial, industrial & RE loans:

Mitigated risk of misappropriations or errors by 50% in the funds-management process through careful analysis of financial and statistical data. Reduced time required for on-boarding new clients by 50% by developing a scheduling system that improved the ability to identify & remove bottlenecks throughout the project life cycle.

● Financial consultant to growing & mid-sized business owners, commercial real estate developers and investors

● Managed all credit underwriting and analysis

● Gathered financial reporting requirements, preparing loan offers, tested loan covenants, and closing loans

● Planned, executed, monitored, controlled & closed existing and new money deals

● Located funding sources; facilitated debt restructuring; partner buyouts; mergers & acquisitions

PROJECT ASSOCIATE 03/03 – 06/07

Weichert Realtors Beach & Luxury Real Estate Keller Williams

Real Estate Sales:

Helped envision a tool for researching funds in the capital markets

● Managed projects involving locating investment properties, from initializing listings to closing transactions

● Validated initial project assumptions and lead translation of project requirements into specifications features/user stories

SOFTWARE PROJECT ANALYST 10/01 – 10/02

Accenture

Created and maintained a time management tool:

This reduced delays in processing time sheets by 25%

● Facilitated recurring calls, tracked action items, constructed project schedules, identified external dependencies, gathered LOE across groups, monitored spend across departments, and delivered executive management reporting

● Created user stories, tracked development & test progress, hosted sprint kick-off meetings, planned sprint contents, created management reports, and monitored team velocity on an on-going basis

● Utilized strong communication, interpersonal, leadership, facilitation, and conflict resolution skills to unite the team resulting in an early completion of the project

PROJECT MANAGER 04/98 – 10/01

OneSource BWAY Corporation

Treasury related projects:

Honored with OneSource’s “Customer Service Award” twice as their Assistant Treasurer in recognition of outstanding project results

● Oversaw the treasury function, including heading the A/R department

● Managed the company’s banking relationships and coordinated debt management

● Responsible for SEC reporting, financial forecasting, debt compliance, internal and competitive trend analysis

● Ensured that the teams have the resources, time and disruption-free environment to succeed

● Served as a bridge between product management and development

● Lead through influence and credibility as a servant leader

PROJECT MANAGER 01/90 – 04/98

Citizens Trust Bank Bank South Corporation

Audit related projects:

Lead teams across broad technical, financial and business disciplines at Citizens Trust Bank as Audit Manager. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results

● Planned a strategy of oversight financial, accounting, budgeting, and operational audits

● Ensure the accuracy, completeness, comprehensiveness, timeliness, and consistency of data

● Managed Internal Audit’s compliance with bankwide policies and standards

● Implemented controls across different departments and established & adopted a risk averse culture

● Scheduled & Budgeted annual audits, prepared resource calendars

● Interviewed functional managers to evaluate existing processes & recommended improvements

● Developed metrics to measure quality of audit standards

BUSINESS ANALYST 01/89 – 12/89

Chartac Business Services, CPAs

Application upgrade to fully automated accounting system replacement of a textile mills operations:

Reduced the processing of financial reporting time by 90%

● Team Lead of analysts working on conversion and automation of the accounting system

● Collected requirements from the client and translated them for the developers

● Tested procedures for quality assurance and provided customer support through implementation

● Prioritized initiatives based on business needs and requirements

● Provided ongoing training and customer service to the client

● Removed roadblocks for the team and lead them to success



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