P

219-***-****

E

adxmys@r.postjobfree.com

A

***** **** ***** ******

Dyer, IN 46311

W

www.linkedin.com/in/meridithslager

OBJECTIVE

EDUCATION

A highly diversified IT professional in project management, business analysis, quality assurance, instructional design, and training with a focus on continuous improvement on process, self, and others, seeking a full-time remote IT project manager or business analyst role.

DeVry University Keller Business School – Chicago, Illinois

-MBA candidate August 2023

Purdue University - Hammond, Indiana

-Master’s Degree: Instructional Design and Technology

-Bachelor’s Degree: Political Science and Education

-Associate degree: Accounting

SCRUM Alliance

Certified SCRUM Master (CSM)

ITIL Foundation

ITIL v.4 certified

UDACITY

Business Analysis 2.0 Nono-degree

KEY SKILLS

Project Management

critical thinking / analysis

communicating up and down

organization

software implementations

resource and time management

driver of change

skilled negotiator

SDLC and PMLC

usiness Analyst/Product Owner

business analytics

data mining

data modeling

predictive analytics

nstructional Design

learning pedagogies

technical writing

technical training

AWARDS

Undergraduate Business Economics Program Team

TECHNICAL SKILLS / APPS

Microsoft Office Suite

Microsoft Visio

Microsoft Teams

Microsoft Project

Atlassian Confluence, Jira, Slack and Trello

HTML5

IT Basecamp

Balsamiq

Waterfall Project Methodology

Agile Project Methodology

Google Apps

Box

SAP Business Objects

Microsoft Power BI

CSS

SQL

Selenium

Tableau

Alteryx

LucidChart

Microsoft Test Studio

ASSOCIATION MANAGEMENT CENTER

February 2022 – current: Product Owner

create detailed test plans and strategies

identify and engage stakeholders and cross-functional department leads

gather detailed functional, technical and system requirements

conduct discovery sessions: interviews, surveys, one-on-one meetings

develop wireframes and mockups to visual represent the requirements

conduct current state analysis and develop future state with gap analysis

collaborate with cross-functional business and IT teams

create and deliver appropriate documentation and training

develop and deliver demo sessions of completed work to clients

assess implementation; provide suggestions for improvements to processes, templates, and communication tactics

proficient at working on multiple projects simultaneously while adhering to varying and mobile deadlines while delivering exceptional results

conduct knowledge transfer and end user training sessions

build internal and external client and vendor relationships

October 2021 – February 2022: Innovation Analyst

identify and engage stakeholders and cross-functional department leads

create and deliver appropriate documentation and training

collaborate with cross-functional clients and IT teams

problem solver

develop and deliver demo sessions of completed work to clients

assess implementation; provide suggestions for improvements to processes, templates, and communication tactics

proficient at working on multiple projects simultaneously while adhering to varying and mobile deadlines while delivering exceptional results

conduct knowledge transfer and end user training sessions

THE UNIVERSITY OF CHICAGO BOOTH SCHOOL OF BUSINESS

January 2011 – October 2021: Project Manager

Used varying Project Management methodologies to:

create timelines, budgets and communication plans

assist in selecting vendor(s)

define scope and KPIs

gather high-level requirements

assist with design and layout development

defines, managed, and mitigated risks

develops and reports metrics

lead project manager, implementation of electronic interactive donor wall and interactive digital video wall projects to increase alumni donations

lead project manager, development of letter database project – decreased calls by 82% to program offices to request varying letters

lead project manager, development of user training modules – decreased helpdesk how-to calls by 73% over two years

lead project manager, Survey Tool project – increased experiential learning

lead project manager, IT Website Redesign project

February 2010 – October 2021: Business Analyst

Used IIBA Business Analysis framework to:

created detailed approach (test plan and strategy)

engaged stakeholders and cross-functional department leads

created appropriate documentation

conducted discovery sessions: interviews, surveys, one-on-one meetings

gathered detailed functional, technical and system requirements

collaborated with cross-functional business and various IT teams

conducted current state analysis

developed future state with gap analysis

developed wireframes and mockups to visually represent requirements

develops BA documentation: Approach, RACI, BRD (BRS), SRS, Use cases, test scripts (qa, unit, uat), process flows, system diagrams, current state, solution glossary and training documentation

assisted with FRD development

conducted risk assessment and mitigation

assessed implementation; provided suggestions for improvements to processes, templates, and communication tactics

proficient at working on multiple projects simultaneously while adhering to varying and mobile deadlines while delivering exceptional results

conducted knowledge transfer and end user training sessions

lead analyst on: SAM (Student Administrative Manager) replacement project, SSRS upgrade project, Course Planning project, Course description project, Faculty 180 (Interfolio Faculty Activity Reporting module) implementation.

October 2006 – February 2020: Instructional Designer - Training Manager

Used ADDIE, Bloom’s, Experiential, Gagne’s, and Merrill’s methodologies to develop to provide exemplary and engaging pedagogy using technology to a world-renown faculty.

created, implemented and shared methodologies which decreased faculty support requests by 79% over two-year period

99% customer satisfaction rating: excellent rating

analyzed, developed, scheduled, and delivered training sessions faculty and staff using Instructor-Led, (IL) Self-Paced (SP), Web-Based Training (WBT) or Video Training

assesses implementation and provides improvements in all areas for future implementations

management: three employees

developed esteemed vendor/business relationships through communication and delivery

COMMUNICATION

Communicate effectively and appropriately with varying user roles

c-suite users

business users

technical team

faculty and support staff

client teams

vendors

LEADERSHIP

Toastmasters – Vice President of Education 2018-2019

Lead Product Owner – Supported junior Product Owners with process and procedures

WORK SAMPLES – UPON REQUEST

REFERENCES – UPON REQUEST

Contact this candidate