Sharepoint Administrator Business Analyst

Sadaf Shaikh

Contact: +1-646-***-****, Email: *****.**@*******.***

SUMMARY

A SharePoint Administrator/Project coordinator/Information Technology professional with experience in Enterprise Messaging and Collaboration projects that includes Systems administration of SharePoint, Microsoft Exchange and office365. Extensive experience in Managing, Designing, supporting, and documenting SharePoint/Exchange network architecture, which includes planning, testing, implementation, configuring, maintenance and troubleshooting of clustered Server. Strong skills administering and supporting; Exchange, SharePoint, and Migration projects.

• Excellent understanding of SharePoint capabilities that meet business & collaboration goals.

• Analyzed and documented requirements for SharePoint sites taxonomy and governance.

• SharePoint Migration from 2007, 2010 to SharePoint 2013 or SharePoint Online.

• Exchange Mailbox migrations from on-premises to office365.

• Expert knowledge in troubleshooting SharePoint related issues, including end user support.

• Excellent understanding of migration of Exchange mailbox to office365, troubleshooting mailbox setups and Throttling issues.

• Configuring Versioning on SharePoint farm and enabling retention policies.

• Experience in Deployments like web parts, feature, solutions, template or custom workflows and content.

• Knowledge in SharePoint Object Model.

• Responsible for ensuring high availability, scalability, Server Health, and performance.

• Responsible for solving a variety of user problems relating to authentication, permissions, application access, usage, and functionality.

• Configuration on SharePoint 2010 Migrations to O365 SharePoint Online using Sharegate and Metalogix tool.

• Good understanding of Office365 collaboration with office Microsoft Products such as Office user set up and sign in.

• Ability to work methodically in a fast-paced, deadline driven environment. Excellent Team Member, Mentor with good communication and interpersonal skills.

• Extensively used PowerShell to perform automation tasks like taking SharePoint Content Databases, deploying solutions, generating administrative reports etc.

• Worked on L2 support and troubleshoot SharePoint site issues.

• Experience in setting up permission levels and permissions for individual users, SharePoint and Active Directory groups, libraries, and lists.

• Mapping of Site Collection, Configuring the User Profiles and My Sites Services.

• Maintained the day-to-day Clear Case environment, including monitoring all system logs for errors, responding to reported issues.

DOMAIN KNOWLEDGE: HealthCare system, Finance, IT, Construction. SKILLS/TOOLS:

OS Windows: 2008R2/2012/2016, Windows XP, Windows 7, Windows 8, Content Management: SharePoint 2007/2010/2013/2016/Office365 SharePoint Online. Database Servers: SQL Server 2005/2008/2012/2014/2016

MESSAGING: Office 365, MS Teams

EXPERIENCE

Zones Nfrastructure

Technical Lead- Office 365 /SharePoint June 2020- Till date. New York, Albany

• Experience in arranging, coordinating, leading, and managing meetings with wide audience and multiple teams.

• Managing technical projects, leading teams, and working with 3rd party vendors.

• Mentoring and managing Team of more than 30 members, providing action plan and acting as next level of escalation for all office365 related issues.

• Experience setting up users and managing subscription for office365 users configuring Office apps, setting up permissions and retention policies.

• Experience with One Drive for Business and Sites.

• Experience working with Microsoft Teams, Channels etc. and Exchange online.

• Configured and performed migrations for Exchange mailboxes to office365.

• Configured and performed data migrations to SharePoint online in office365 with available migration tools for SharePoint. E.g., Sharegate, SMAT.

• Helped client to configure sites and documents under desired library configuring versioning, List views, permissions.

• Supported adding different teams’ applications in the Teams Policies in Teams Admin Center.

• Experience Creating site collections, site columns, content types and quota templates in SharePoint 2016.

• Helped end users create various custom lists, libraries, sites and list templates.

• Experience setting up Managed Metadata, Document Type, Content Type, DocSets etc.

• Troubleshooting all SharePoint On-premises/SPOnline applications related issues.

• Daily Interactions with client, includes requirement gathering, documentation, testing and approval process. Trained and assisted Business users in their day-to-day involvement in SharePoint sites.

Environment: Office 365, SharePoint online, Azure, Teams, Exchange online. GeBBS Health Care Solutions May2018–Dec2018

Airoli, INDIA

SharePoint Administrator

• Managing SharePoint Central Administration and Office365 Admin Center.

• Experience with Microsoft Migration Tool from On-Prem to SharePoint Online and from File servers to SharePoint Online.

• Migrating Teams to Teams from one SharePoint Online Farm to another.

• Expertise Migrating from SharePoint 2007/2010/2013/2016 to Office365 SharePoint Online using Sharegate.

• Experience migrating structure, content, data from file share etc.

• Experience pre-check and fixing source data before migrating to destination.

• Created document center for users through central administration.

• Trained other business analyst on MS Visio to create UML Diagrams like Use Case Diagrams and Activity Diagrams.

• Train internal /overseas users on Office 365 and SharePoint online, sites and permissions.

• Plan and implement SharePoint Out-of-the-Box and Designer workflows.

• Troubleshoot and resolve errors for end users.

• Manage SharePoint Farm for the organization.

• Developing new forms and custom site pages.

• Actively managing Office365 Enterprise E3 cloud portals, user's security and access, and OneDrive Business content migrations, configured Office Web Application Services OWA

• Conducting internal training for users on handling SharePoint-related issues, managing OneDrive documents, external sharing.

• Monitoring external users list and permissions.

• Created custom lists, designed, and developed the custom web parts.

• Created custom search for team sites.

• Configured the different levels of Security to the SharePoint sites like Anonymous, SharePoint Groups and outlook security groups.

• Testing and installing third party apps from office 365 store based on business requirement.

Environment: SharePoint 2013-2016 Onprem servers, SharePoint online, Office365. Allied Digital Oct 2015 -April 2018

Mumbai, India

RMS-SharePoint Server Engineer.

• Successfully coordinated programs and completed projects to achieve objectives within deadlines; worked independently and with cross-functional teams.

• Created technical documentations, run books and planned SharePoint Migration activities for both Indian and USA based clients.

• Managed team working on behalf of Kalpataru Group (India based client).

• Created High-level and Low-level diagrams and knowledge transfer to internal team.

• Designed and presented new SharePoint 2016 implementation for Kalpataru.

• Monitored SharePoint Servers at various locations for remote clients (PWC-Prince water house Cooper)

• Prepared SOW (Scope of Work) for Project and created action plans.

• Manage SharePoint 2016 migration to 2019 sites and sub sites, gather requirements,

• analyze business processes, develop, deploy, and test application to achieve goals and

• objectives.

• Created customized workflows to send confirmation acknowledgment email to system.

• users

• Ability to manage multiple tasks in a fast-paced environment with competing priorities.

• and quick turnaround deliverables, and exceptional attention to details

• Work with users to help them get the most out of SharePoint in performing their job.

• duties.

• Managed SharePoint accounts and privileges

• Developing Reports and Dashboards with SharePoint 2016 PerformancePoint Services

• Experience in Creating site collections, site columns, content types and quota templates.

• in SharePoint 2016.

• Determined general/SharePoint patch approach for applying patches and updates.

• Resolved client issues and recommend solutions for improvements.

• Ran Microsoft RAP assessment tool on client environment for Farm Details.

• Installed, configured, maintained, upgraded, and managed SharePoint Server and Farms.

• Determined general/SharePoint patch approach for applying patches and updates.

• Resolved client issues and recommended solutions for improvements.

• Ran Microsoft RAP assessment tool on client environment for Farm Details.

• Installed, configured, maintained, upgraded, and managed SharePoint Server and Farms.

• Reviewed the Event and SharePoint Logs for high-priority issues.

• Strong understanding of OOB features, IIS, OneDrive for business.

• Scheduling and monitoring backup of SharePoint Farm and SQL database.

• Created the Shared Point Web Applications using the PowerShell.

• Created the SharePoint Site Collections using the PowerShell.

• SharePoint 2007 to SharePoint On-Premises 2013 using the Content Matrix Metalogix tool.

• Analyzed the sites that need to be migrated, archived, or deleted by communicating with the site owners and tracked their responses in a migration report.

• Collaborated with the Product Owner, Project Manager, and the Business to discuss the scope and approach for implementing the O365 project.

• Involved in Planning the SharePoint Server 2010/2013 Environment and SharePoint farm

(Medium & Large) installations and Configurations.

• Actively involved in troubleshooting SharePoint 2007 & 2010 Server Level issues and Monitoring & Systems Management.

Environment: SharePoint 2010,2016,2019 Servers, SharePoint online. WIPRO LTD -Belapur, INDIA

Technical Consultant – SharePoint/Office365 May 2011 – April 2015.

• Served as Microsoft Technical Consultant (V-9sash).

• Giving on call assistance to USA/UK based Microsoft customers regarding SharePoint products, Office 365, and OneDrive for business.

• Troubleshooting and resolving issues maintain SLA’s.

• Accurately and fully completes the service request/incident records.

• Assesses incident priority and determines if the priority needs to be adjusted based on additional information.

• Coordinates incident resolution and service request completion with various workgroups.

• Provides information to customers regarding the status of their incidents or service requests.

• Communicates with the customer to gain agreement that the incident or service request has been completed and closes the record.

• Keeps the Problem Record Updated in a timely manner.

• Strong knowledge and Excellent Troubleshooting Skills on all SharePoint versions Experience in Creating site collections, site columns, content types and quota templates in SharePoint 2013

• Provides workarounds for incident that cannot be permanently resolved immediately Performs the activities necessary for the immediate short-term resolutions of incidents and service requests so those customers can resume work as rapidly as possible following a service interruption.

• Site Collection Administration for team sites and libraries, including a centralized repository with over 14,000 documents and more than 1000 contributing users

• Creating SharePoint groups and assigning permission levels Sharing knowledge with business users through training and support

• Creating templates for lists and libraries Activating/Deactivating site collection features Permissions, Permission levels, Creating SharePoint Groups.

• Automated routine SharePoint administrative tasks using Windows PowerShell cmdlets/scripts and developed a tools library for code reuse.

• Creating site collections, top level sites, Establishing SharePoint Farm level security.

• Resolution of connectivity problems, assisting users, debugging problems, training the users.

Environment: SharePoint online, SharePoint 2010.

EDUCATION:

Master of Science (IT)

Masters in computer science and engineering

Bachelor of Science in Computer Science

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