WORK EXPERIENCE
Supervisor Team Leader
Gulf Warehousing Company Oct 2022 - Feb 2023
Document Management Specialist
ARC Document Solutions Jul 2022 - Jul 2022
Document management professional with 9+ years
background in Health information, Banking,
Construction, Oil and Gas, and Event Logistics
environments. Coordinates files and maintains
workflows in compliance with business, customer
and project management needs.
Monitored the master delivery schedule (MDS) system to control and regulate the flow of delivery vehicles from sites to 8+ locations during the FIFA World Cup2022. Communicated with customers on the phone 20+
and via email 30+ about day-to-day transactions
and for any clarification related to amended MDS.
Supervised and directed a team of 69 employees to
promote the proper performance of assigned duties. Liaised with internal and external stakeholders to facilitate smooth operations daily.
Reviewed vehicles amended reports and manual
records each day and investigated variances with
staff to keep records 100% accurate.
Planned and supervised shipments from production
to end-users and scheduled daily and weekly routes to provide uninterrupted service.
Monitored team performance and provided
constructive feedback to increase productivity and maintain quality standards.
Generated monthly performance reports to track
and report shipping trends to get analyzed final
report.
Coordinated daily between the warehouse, logistics forwarder, and customers for all material
movements.
Managed inventory and supply chain operations to
achieve timely and 100% accurate delivery of
goods and services.
Improved office operations through automated
customer correspondence, file tracking, and data
communications, and increased accuracy by 85%.
Implemented and developed consistent filing systems according to QSE procedures at the Lamborghini office
(Al Jaziri Motors).
Guided engineers in downloading and uploading the
documents from the company FTP site.
Maintained document control system and updated
work instructions, procedures and associated
databases.
Performed document reproduction, printing documents from electronic sources such as email attachments, PDF files, and cloud storage; speed by 70%.
RAMZAN MOHAMMED
EDUCATION
B.TECH in Computing
British College of Applied Studies,
Pearson-United Kingdom.
Professional Diploma in English,
European College.
Diploma in Access Programming
British College of Applied Studies.
CONTACT
SKILLS
Document Management software's
(Dokmee, Aconex, Dell EMS,
Cerner, ScandAll Pro, Paper
Stream, Kofax, Citrix XenApp,
Documentum D2,Power File,
Imaging Professional,Adobe
acrobat and more.
Project Management.
Enterprise Resource Planning.
Qatari Bin Fujaah Street, Fareej
Bin Mahmoud Area, P.O.Box:
200756, Doha, Qatar.
**********.**@*****.***
https://www.linkedin.com/
in/ramzan-mohammed/
G.C.E Advanced Level (Commerce)
recognized by the Ministry of
Education.
G.C.E Ordinary Level. recognized
by the Ministry of Education.
Microsoft 365 (Word, Excel,
Outlook, SharePoint, OneDrive
and more
Computer Hardware's, Software's
and Networking
Operations Coordinator
Shoe Max Footwear Industry Aug 2017 - Dec 2021
Operations Officer Document Controller
Gulf Warehousing Company Jan 2013 - Jun 2017
Reviewed and approved the scope, budget, and
schedule for assignments, and assured quality on time and within the targeted cost.
Collaborated with customer service team members to give exceptional service throughout the entire
shopping and purchasing experience.
Prepared the monthly invoice for all the transactions held for clients and proceeded with the finance
department.
Directed associate warehouse teams to process
inbound and outbound shipments with speed and
accuracy.
Streamlined document management processes by
scanned, archived, and transmitted confidential
files with zero errors: reduced processing time by 50% and saved 20+ hours per week.
Optimized document processes by creating a new
system for inbound and outbound documentation;
implemented a document management software
(DMS) that reduced document processing time by
25% and increased accuracy by 15%.
Performed daily account maintenance, generated
10-15 reports, drafted 20-30 correspondence
emails, and directed administrative tasks related to other departmental special projects as assigned.
Conducted workload assessments and devised new
operational processes that led to a 40% increase in productivity.
Managed a process re-engineering project to
improve and consolidate end-to-end service
processes; restructured communication flow among
10 departments and cut down paperwork by 75%.
Preserved a computer database of all filed
documentation that ensures fast retrieval of
documents.
Directed the project team allocated to the project, defining main guidelines, assigned project tasks,
and motivated and monitored internal and external
resources to accomplish all tasks and milestones.
Obligated administration, including liaison with the client, contractor/vendor, classification society, and other projects functions, to assure seamlessly provisioning through all phases of the project.
Reviewed all documents and reports for
completeness and accuracy.
COORDINATED PROJECTS
HIS Cerner project-Hamad
Medical Corporation (Qatar
General Hospital).
Document digitalizing project-
International Bank of Qatar.
Document digital transformation-
Maersk-Qatar.
DMS Archival-Al Balagh Trading
and Contracting Company-Qatar.
CERTIFICATION
Appreciation for Outstanding
Commitment to Successful
Delivery of the FIFA World Cup-
Qatar.
ISMS-ISO (27001:2013) Awareness
certificate programming.
LANGUAGE
English-Fluent
Tamil-Native
Malayalam-Intermediate